Abbott Philippines

JOB DESCRIPTION:
Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology.

Our Point of Care diagnostic portfolio spans key heath and therapeutic areas, including infections disease, cardiometabolic, informatics and toxicology.

At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You will have access to:

• Career development with an international company where you can grow the career you dream of.
• A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
• A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.

The Opportunity

As the Inside Sales Representative, you will be responsible for managing and nurturing a high-volume portfolio of approximately 1,500 existing accounts with annual revenue under $299,000. This role focuses on delivering high-touch customer engagement, identifying growth opportunities, and strengthening long-term relationships. As a pivotal part of the sales organization, the Inside Sales Representative proactively supports customer needs, ensures proper service routing, and uncovers commercial opportunities that drive incremental revenue and overall account health.

What You’ll Do

Customer Portfolio Management

• Manage, retain, and engage a book of business consisting of approximately 1,500 existing accounts under $299,000 annual revenue.
• Conduct proactive outreach to customers to review account activity, understand needs, and maintain consistent engagement.
• Ensure customers are appropriately connected to the correct service or support channel, providing guidance and seamless handoffs.
• Deliver high-touch support, ensuring customers feel valued, informed, and supported in maximizing their product or service portfolio.

Sales Growth & Opportunity Identification

• Identify cross-sell and upsell opportunities through relationship-building, account insights, and need-based discovery.
• Utilize value-based selling techniques to transition conversations from service-related topics to strategic growth opportunities.
• Qualify opportunities and move them through the sales funnel, contributing to territory revenue targets.
• Review customer portfolios regularly to identify whitespace opportunities and unmet needs.

Engagement & Relationship Building

• Maintain a regular cadence of customer engagements with a minimum of 16 customer contacts daily.
• Build trust-based relationships that support loyalty, retention, and long-term revenue stability.
• Communicate proactively about product updates, value propositions, and relevant solutions aligned with customer business needs.

Sales Process & Funnel Management

• Contribute to a healthy and predictable sales funnel with high-quality opportunities at each stage.
• Monitor funnel metrics, including value, conversion rates, stage distribution, and cycle velocity.
• Develop and maintain a territory business plan in alignment with the Inside Sales Manager.
• Document all activities using CRM tools to ensure accuracy and visibility of customer interactions and pipeline status.

Sales Evolution & Training Requirements

• Master call scripts, conversation frameworks, and messaging sequences.
• Apply value-based selling techniques to shift service conversations into commercial opportunities.
• Develop capabilities in objection handling, opportunity identification, and funnel progression.
• Effectively guide customer conversations while ensuring appropriate support channel routing.

Key Performance Indicators (KPIs)

• Customer Engagement: 16+ customer contacts per day
• Revenue Goal: $34.8MM annual target (aligned to plan)
• E-Cup Goal: In alignment with annual business objectives
• Funnel Value: Meeting or exceeding target expectations
• Funnel Health: Strong conversion rates, stage balance, and opportunity quality
• Velocity: Speed and efficiency in progressing opportunities through the pipeline
• Territory Business Plan: Alignment with and contribution to the Manager’s strategic direction
• Sales Incentive: Eligible for performance-based sales incentives

Requirements

• Experience in inside sales, account management, or customer-facing roles preferred
• Strong communication and active listening skills
• Ability to engage high-volume accounts while applying strategic sales methods
• Competence with CRM systems and digital outreach tools
• Ability to manage competing priorities in a fast-paced environment

Location
This position is based in Philippines.

Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.

Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott and on Twitter @AbbottNews and @AbbottGlobal.
Provide your feedback on BizChat

The base pay for this position is
N/AIn specific locations, the pay range may vary from the range posted.

JOB FAMILY:
Customer Service
DIVISION:
TOX ARDx Toxicology
LOCATION:
Philippines > Taguig City : Five/Neo Building
ADDITIONAL LOCATIONS:

WORK SHIFT:
Standard
TRAVEL:
Not specified
MEDICAL SURVEILLANCE:
Not Applicable
SIGNIFICANT WORK ACTIVITIES:
Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day)

JOB DESCRIPTION:
Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology.

Corporate Financial Services (CFS) supports Abbott’s global finance operations by delivering high-quality financial and accounting services that drive compliance, operational excellence, and business performance across multiple markets and business units worldwide.

At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You will have access to:

• Career development with an international company where you can grow the career you dream of.
• A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
• A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.

The Opportunity
As the Sr. General Ledger Accountant, you will be responsible for performing end-to-end accounting activities to ensure accurate, timely, and compliant financial reporting for multiple legal entities or business units. This role also involves handling complex accounting tasks, supporting audits, and participating in process improvement initiatives. The Sr. GL Accountant collaborates with various stakeholders within Corporate Financial Services and regional finance teams to drive operational excellence.

What You’ll Do
General Ledger & Month-End Close

• Perform journal entries, accruals, prepayments, and adjustments in compliance with accounting policies and standards.
• Manage intercompany transactions, confirmations and reconciliations, involving communication with Abbott business locations worldwide.
• Oversee fixed asset registers and ensure proper capitalization, depreciation, and disposals.
• Prepare financial reporting packages and trend reports, ensuring timely, accurate, and efficient completion.
• Prepare and analyze One-Margin or Global Product Reporting and Intercompany Margin Reports and load into Data Foundation.
• Prepare multi-currency bank reconciliations, including clearing of open items.
• Perform financial statement analysis, prepare adjustments as needed, and discuss financial results with Local Finance and/or Controllers.
• Prepare intercompany billing for cross-charges to various business units, ensuring accurate and complete documentation.
• Understand and apply the logic and methodology behind cross-charging mechanisms to ensure fairness and accuracy.
• Responsible for revenue recognition activities.
• Lead the annual costing process, working closely with procurement teams and local finance to review and validate standard costs and transfer pricing, ensuring accurate ERP updates.
• Analyze cost variances and ensure proper cost accounting for inventory.
• Perform annual account balance roll-forward activities in the ERP, ensuring balances are accurate and expected.
• Act as the Subject Matter Expert (SME) for accounting processes impacting supported entities or business units.
• Take responsibility for actions and outcomes, demonstrate urgency in delivering results, and remain dependable during critical business situations.

Compliance and Audit Support

• Serve as the point of contact for audit requirements and queries.
• Provide supporting documentation required by auditors in a timely, accurate, and efficient manner.
• Collaborate with Local Finance stakeholders to address audit inquiries.
• Support responses to and remediation of audit findings.
• Communicate and enforce organizational policies and procedures.
• Recognize and constructively conform to established practices and standards.
• Assist in the preparation of assigned entity statutory audits.
• Ensure compliance with SOX, internal controls, Abbott Corporate policies, and division or department-specific procedures.
• Support internal and external audits and Corporate Tax requests.

Balance Sheet Account Reconciliations

• Review balance sheet reconciliations prepared by GL Accountants, ensuring each reconciliation is complete and adequately documented.
• Perform complex balance sheet account reconciliations.
• Investigate and resolve outstanding issues, ensuring all aged, open, and reconciling items are properly accounted for and explained.

Process Improvement and Efficiency

• Work closely with project owners and internal stakeholders to ensure implementation within targeted timelines.
• Enhance existing work schedules and develop new processes to improve efficiency.
• Review and maintain process documentation to reflect improvements and changes.

Stakeholder Management and Issue Resolution

• Act as the first point of escalation for issues and concerns.
• Identify root causes and recommend resolution and preventive action plans.
• Update and monitor action items through RAID logs.
• Address and resolve escalated issues related to GL transactions.
• Ensure all resolutions comply with internal policies, accounting standards, and regulatory requirements.

Requirements

• B.S. Accountancy graduate; CPA preferred.
• At least 5 years of RTR experience in a complex, multi-country shared services environment.
• Experience in specialized accounting such as Treasury, Inventory, and Product Costing is a plus.
• Strong knowledge of IFRS and/or US GAAP with the ability to apply technical accounting knowledge to day-to-day operations.
• Solid experience in balance sheet reconciliations and account analysis.
• SAP P01, SAP S/4HANA, or other major enterprise system experience is an advantage.
• Strong English communication skills with the ability to interact effectively with internal and external stakeholders at all levels.
• Strong Microsoft Excel skills, including Pivot Tables, VLOOKUPs, and data analysis; VBA knowledge is an advantage.
• Team-oriented, self-starter with the ability to work independently while managing multiple priorities.
• Process and system migration experience is an advantage.
• Experience driving automation or finance process transformation initiatives is an advantage.
  Location
  This position is based in Bonifacio Global City, Taguig, Philippines.

Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.

Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott and on Twitter @AbbottNews and @AbbottGlobal.

The base pay for this position is
N/AIn specific locations, the pay range may vary from the range posted.

JOB FAMILY:
Accounting & Reporting
DIVISION:
RMDx Rapid and Molecular Diagnostics
LOCATION:
Philippines > Taguig City : Five/Neo Building
ADDITIONAL LOCATIONS:

WORK SHIFT:
Standard
TRAVEL:
Not specified
MEDICAL SURVEILLANCE:
Not Applicable
SIGNIFICANT WORK ACTIVITIES:
Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day)

JOB DESCRIPTION:
Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology.

We’re focused on helping people with diabetes manage their health with life-changing products that provide accurate data to drive better-informed decisions. We’re revolutionizing the way people monitor their glucose levels with our new sensing technology.

Working at Abbott
At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You will have access to:
• Career development with an international company where you can grow the career you dream of.
• A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
• A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.

The Opportunity
As the National Trade Channel Manager, you will contribute to the achievement of sales targets of the ADC brands by establishing programs and partnerships to strengthen brand presence and drive business objectives in the retail and ecommerce channel businesses of ADC.

What You’ll Do
Sales Strategy and Development
• Establish overall channel and account strategies to deliver sales business objectives.
• Develop trade marketing strategies to drive sales in the channel and account.
• Analyze market trends for informed decisions on channel partner strategies and research potential partners.
• Negotiate and manage channel partner contracts and agreements.
Distributor Management
• Manage ADC distributors end-to-end across both offline and online channels to deliver primary sales and sales-to-trade objectives.
• Ensure timely payment collection and management of account receivables.
• Manage overall Gross-To-Net spend and timely reconciliation of distributor promotional claims.
• Execute trade initiatives on time and within budget.
• Develop new customers to enhance distribution reach.
• Establish and lead regular meetings and conference calls with distributors.
• Equip distributor staff with the necessary sales skills to represent ADC.
• Assist distributors with client training as required.
Key Account Management
• Provide leadership to distributors in managing key retail accounts across offline and online channels.
• Conduct regular business reviews and top-to-top engagements with key accounts.
• Work towards securing Category Captaincy by providing category and shopper insights to customers.
• Ensure profitable growth by controlling, monitoring, and evaluating promotional discounts and trade marketing investments for key accounts.
Trade Marketing
• Partner closely with the Marketing Team to develop trade marketing initiatives for channels and accounts.
• Manage trade budget spend, promotional mechanics development, and investment allocation.
• Proactively propose initiatives based on documented field insights to translate brand strategies into trade execution.
• Define and develop trade marketing strategies and tactics to stimulate brand availability, visibility, and recommendation while addressing customer needs.
Forecasting
• Prepare product forecasts and monitor inventory levels of distributors, including provincial depots.
• Ensure DOH compliance and stock availability within trade accounts.
Quality Assurance
• Safeguard patient welfare by managing stock freshness in trade and partnering with RAQA to secure required permits and approvals.
Cross-Functional Collaboration
• Work with Marketing on promotional material development and oversee promotional activities with key accounts.
• Partner with Medical Sales to ensure proper product distribution and on-shelf availability across territories.
• Coordinate and communicate product, price, and pack changes.

Requirements
• At least 5 years of solid experience in distributor management operations and key accounts management within a Pharmaceutical, Medical, or FMCG company.
• Experience in driving online sales and managing e-commerce distributors.
• At least 3 years of experience in consumer/trade marketing involving close collaboration with retailers.
• Demonstrated experience working collaboratively with cross-functional teams.
• Strong project management skills.
• Strong interpersonal skills.
• Strong leadership skills.
• Strong organizational skills, multitasking ability, and project management capability.
• Strong communication skills.
• Strong analytical skills, including ROI calculations, forecasting, and planning.
• Strong presentation and negotiation skills.
• College degree, preferably in Marketing or Business Management.

Location
This position is based in the Philippines.

Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.

Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott and on Twitter @AbbottNews and @AbbottGlobal

The base pay for this position is
N/AIn specific locations, the pay range may vary from the range posted.

JOB FAMILY:
Sales Force
DIVISION:
ADC Diabetes Care
LOCATION:
Philippines > Taguig City : Venice Corporate Center
ADDITIONAL LOCATIONS:

WORK SHIFT:
Standard
TRAVEL:
Yes, 50 % of the Time
MEDICAL SURVEILLANCE:
Not Applicable
SIGNIFICANT WORK ACTIVITIES:
Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day)

JOB DESCRIPTION:
Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology.

Our Point of Care diagnostic portfolio spans key heath and therapeutic areas, including infections disease, cardiometabolic, informatics and toxicology.

At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You will have access to:

• Career development with an international company where you can grow the career you dream of.
• A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
• A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.

The Opportunity

As the Inside Sales Representative, you will be responsible for managing and nurturing a high-volume portfolio of approximately 1,500 existing accounts with annual revenue under $299,000. This role focuses on delivering high-touch customer engagement, identifying growth opportunities, and strengthening long-term relationships. As a pivotal part of the sales organization, the Inside Sales Representative proactively supports customer needs, ensures proper service routing, and uncovers commercial opportunities that drive incremental revenue and overall account health.

What You’ll Do

Customer Portfolio Management

• Manage, retain, and engage a book of business consisting of approximately 1,500 existing accounts under $299,000 annual revenue.
• Conduct proactive outreach to customers to review account activity, understand needs, and maintain consistent engagement.
• Ensure customers are appropriately connected to the correct service or support channel, providing guidance and seamless handoffs.
• Deliver high-touch support, ensuring customers feel valued, informed, and supported in maximizing their product or service portfolio.

Sales Growth & Opportunity Identification

• Identify cross-sell and upsell opportunities through relationship-building, account insights, and need-based discovery.
• Utilize value-based selling techniques to transition conversations from service-related topics to strategic growth opportunities.
• Qualify opportunities and move them through the sales funnel, contributing to territory revenue targets.
• Review customer portfolios regularly to identify whitespace opportunities and unmet needs.

Engagement & Relationship Building

• Maintain a regular cadence of customer engagements with a minimum of 16 customer contacts daily.
• Build trust-based relationships that support loyalty, retention, and long-term revenue stability.
• Communicate proactively about product updates, value propositions, and relevant solutions aligned with customer business needs.

Sales Process & Funnel Management

• Contribute to a healthy and predictable sales funnel with high-quality opportunities at each stage.
• Monitor funnel metrics, including value, conversion rates, stage distribution, and cycle velocity.
• Develop and maintain a territory business plan in alignment with the Inside Sales Manager.
• Document all activities using CRM tools to ensure accuracy and visibility of customer interactions and pipeline status.

Sales Evolution & Training Requirements

• Master call scripts, conversation frameworks, and messaging sequences.
• Apply value-based selling techniques to shift service conversations into commercial opportunities.
• Develop capabilities in objection handling, opportunity identification, and funnel progression.
• Effectively guide customer conversations while ensuring appropriate support channel routing.

Key Performance Indicators (KPIs)

• Customer Engagement: 16+ customer contacts per day
• Revenue Goal: $34.8MM annual target (aligned to plan)
• E-Cup Goal: In alignment with annual business objectives
• Funnel Value: Meeting or exceeding target expectations
• Funnel Health: Strong conversion rates, stage balance, and opportunity quality
• Velocity: Speed and efficiency in progressing opportunities through the pipeline
• Territory Business Plan: Alignment with and contribution to the Manager’s strategic direction
• Sales Incentive: Eligible for performance-based sales incentives

Requirements

• Experience in inside sales, account management, or customer-facing roles preferred
• Strong communication and active listening skills
• Ability to engage high-volume accounts while applying strategic sales methods
• Competence with CRM systems and digital outreach tools
• Ability to manage competing priorities in a fast-paced environment

Location
This position is based in Philippines.

Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.

Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott and on Twitter @AbbottNews and @AbbottGlobal.
Provide your feedback on BizChat

The base pay for this position is
N/AIn specific locations, the pay range may vary from the range posted.

JOB FAMILY:
Sales Force
DIVISION:
TOX ARDx Toxicology
LOCATION:
Philippines > Taguig City : Five/Neo Building
ADDITIONAL LOCATIONS:

WORK SHIFT:
Standard
TRAVEL:
Not specified
MEDICAL SURVEILLANCE:
Not Applicable
SIGNIFICANT WORK ACTIVITIES:
Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day)

JOB DESCRIPTION:
Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology.

Our diagnostic solutions are used in hospitals, laboratories and clinics around the globe. The crucial information derived from our tests, instruments and informatics systems are often the first step in patient care decision making for hundreds of health conditions from heart attacks to blood disorders to infectious diseases and cancers.

Working at Abbott

At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You will have access to:

• Career development with an international company where you can grow the career you dream of.
• A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
• A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.

The Opportunity

As the Ambassador, you will be responsible for business protection and increasing base business while driving profitability, customer engagement, and operational excellence across assigned accounts.

What You’ll Do

• Responsible for business protection and increasing base business.
• Increase profitability of existing accounts through value expansion.
• Improve instrument uptime through first level fix of hardware and applications errors.
• Act as a consultant and coach to share knowledge of Abbott innovative products.
• Drive sales improvement through reagents and service revenue and Abbott total solutions.
• Provide customer education.
• Create and strengthen the Abbott brand.

Requirements

• Bachelor’s degree or equivalent relevant experience required. Bachelor’s degree in Medical Technology preferred.
• Practical interfacing with customers.
• Strong people management and communication skills.
• Troubleshooting and problem-solving skills.
• Computer skills (Word, Excel, PowerPoint, internet savvy).
• Ability to prioritize without help.
• Negotiation skills.
• Strong sales skills.
• Strong work ethic.
• Service-minded.
• Customer-oriented.
• Basic application know-how.
• Effective communication skills needed to interact for customer education and needs addressing.
• Decision-making skills to approach effective courses of action and develop appropriate solutions.
• Effective customer management and relationship skills, making customers and their needs a primary concern.
• Planning and organizing skills to efficiently identify critical activities and prioritize customer-related tasks and projects.
• Problem-solving ability to make sound decisions based on presented data.
• Ability to create impact and gain commanding attention.

Minimum Qualifications

• A bachelor’s degree in science or allied courses.
• Minimum of 3 years as a Diagnostics Sales and Marketing Specialist.
• Strong sales background.
• Good communication and leadership skills.
• Sound technical skills on diagnostic instrument handling.
• Comprehensive industry knowledge, excellent rapport with major customers, and professional organizations.

Location:

This position is based in the Philippines.
Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life.

Abbott is an Equal Opportunity Employer, committed to employee diversity.

Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott and on Twitter @AbbottNews and @AbbottGlobal.

The base pay for this position is
N/AIn specific locations, the pay range may vary from the range posted.

JOB FAMILY:
Sales Force
DIVISION:
CRLB Core Lab
LOCATION:
Philippines > Taguig City : Venice Corporate Center
ADDITIONAL LOCATIONS:

WORK SHIFT:
Standard
TRAVEL:
Yes, 100 % of the Time
MEDICAL SURVEILLANCE:
Not Applicable
SIGNIFICANT WORK ACTIVITIES:
Driving a personal auto or company car or truck, or a powered piece of material handling equipment

JOB DESCRIPTION:
Point-of-care diagnostics is a rapidly growing industry that helps improve clinical and economic outcomes worldwide. Abbott is at the forefront of innovation, delivering cutting-edge diagnostic solutions that shape the future of healthcare.

The Orlando site of Abbott Rapid Dx North America, LLC is part of the Global Business Services (GBS) organization within the Abbott Rapid Diagnostics Division. GBS is dedicated to delivering exceptional customer experiences while driving business value through compliance, standardization, analytics, and technology solutions. The team fosters a collaborative, high-performing environment where employees are encouraged to grow professionally and contribute to continuous improvement.
As a Customer Service Specialist (ADPI), you will play a critical role in ensuring the accurate and timely processing of customer purchase orders. You will manage order-related activities, including returns, credits, escalations, error resolution, and allocations while maintaining compliance with established procedures and Service Level Agreements (SLAs).

Key Responsibilities
Order Processing & Management

• Process customer purchase orders accurately and efficiently through:
• Fax and email orders via Esker (fax automation solution)
• EDI (Electronic Data Interchange)
• Salesforce.com (CRM)
• Ensure the accuracy and integrity of all sales order data entered into SAP ERP.
• Monitor and manage order workflows, ensuring timely completion and resolution.
  Customer Service & Communication
• Manage incoming requests through shared functional mailboxes.
• Respond to inquiries professionally, providing accurate information and timely follow-ups.
• Build and maintain strong relationships with internal and external customers.
  Issue Resolution & Escalations
• Investigate and resolve order-related issues across Esker, SAP, and Salesforce platforms.
• Handle returns, credits, allocations, and other order concerns.
• Escalate complex issues to Subject Matter Experts (SMEs) or Team Leads/Supervisors when necessary.
  Cross-Functional Collaboration
• Partner with departments including:
• Master Data
• Purchasing
• Finance
• Sales & Marketing
• Distribution Centers
• Support process improvements and identify opportunities for operational efficiencies.
  Reporting & Compliance
• Generate operational reports such as:
• Open Orders
• Billing Blocks
• Error Trending Reports
• Execute assigned projects and tasks.
• Adhere to Quality System requirements and business guidelines.
• Support Sarbanes-Oxley (SOX) compliance initiatives.
• Perform additional duties as assigned.
  Systems & Knowledge Management
  Maintain proficiency in Abbott systems, including:
• SAP
• Esker
• Agile
• Metro
• LERN
• SharePoint
  Required Competencies
• Detail-Oriented
• Customer Focus
• Functional & Technical Expertise
• Time Management & Prioritization
• Problem-Solving Skills
• Results-Driven Mindset
• Strong Written & Verbal Communication
• Professionalism
• Collaboration & Teamwork
  Minimum Qualifications
• Proficient in Microsoft Office Suite (Excel, Word, Outlook)
• Strong keyboarding, typing, and data entry skills
• Ability to manage multiple tasks and meet deadlines
• Excellent professional communication skills
• Willingness to work on a night shift schedule
  Education & Experience
  Required
• Bachelor's Degree (or equivalent college degree)
• At least 1–2 years of relevant experience in customer service, order management, data entry, or a related field
  Preferred
• Experience working with SAP or other ERP systems
• Background in order processing, customer operations, or shared services environments

The base pay for this position is
N/AIn specific locations, the pay range may vary from the range posted.

JOB FAMILY:
Customer Service
DIVISION:
RMDx Rapid and Molecular Diagnostics
LOCATION:
Philippines > Taguig City : Five/Neo Building
ADDITIONAL LOCATIONS:

WORK SHIFT:
Standard
TRAVEL:
Not specified
MEDICAL SURVEILLANCE:
Not Applicable
SIGNIFICANT WORK ACTIVITIES:
Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day)

JOB DESCRIPTION:
Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology.

Established Pharmaceuticals Division (EPD)
We are committed to bringing the benefits of our trusted medicines to more people in the world’s fastest-growing countries. Our broad portfolio of high-quality and differentiated branded generic medicines reaches across multiple therapeutic areas including gastroenterology, women's health, cardiometabolic, pain management/central nervous system, and respiratory.

Working at Abbott

At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You will have access to:

• Career development with an international company where you can grow the career you dream of.
• A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
• A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.
  The Opportunity

As the Demand Manager, you will be responsible for leading the affiliate Demand Planning, Commercial Review, and end-to-end New Product Introduction (NPI) processes. The role develops and manages demand forecasts, delivers business insights, and drives cross-functional alignment across Commercial, Finance, Supply Chain, Regulatory Affairs, and Area stakeholders. By ensuring effective forecast management, NPI governance, and data-driven decision-making, the position supports customer service excellence, inventory optimization, successful product launches, and sustainable business growth.

What You’ll Do

• Lead the affiliate Demand Planning and Commercial Review processes, ensuring the development of an accurate and consensus-driven demand forecast.
• Identify and optimize the utilization of planning tools and systems to support business objectives and improve forecasting effectiveness.
• Facilitate Commercial Review meetings and consolidate plans across Sales, Marketing, Finance, Supply Chain, and other stakeholders, reviewing assumptions, risks, opportunities, and vulnerabilities to develop a robust demand plan.
• Provide validated demand forecasts, key assumptions, risks, and opportunities as inputs into the affiliate S&OP process.
• Ensure Supply Chain Operations has clear visibility of customer demand and work closely with Supply Chain teams to continuously improve planning processes, forecast accuracy, and customer service levels.
• Own and monitor forecast accuracy and bias metrics and implement corrective actions to drive continuous improvement.
• Consolidate Affiliate’s Approved Demand Statements (ADS) and prepare timely demand reports and submissions for Area stakeholders.
• Direct and consolidate demand forecasts with major customers and distributors where applicable.
• Highlight, investigate, and communicate demand and supply exceptions, including abnormal demand patterns, inventory risks, and supply constraints.
• Provide in-market, to-market, and inventory analyses to support business planning and decision-making.
• Manage the publication, maintenance, and integrity of planning and reporting data across all relevant systems and local planning and finance models.
• Lead the end-to-end New Product Introduction (NPI) process for the affiliate, from business planning and launch preparation through execution and post-launch review.
• Partner closely with Marketing to develop, validate, and maintain demand forecasts, assumptions, and business cases for new product launches.
• Coordinate cross-functional stakeholders including Marketing, Regulatory Affairs, Finance, Supply Chain, Commercial teams, and Area partners to ensure launch readiness and successful product introductions.
• Establish and monitor launch timelines, milestones, dependencies, and critical path activities to ensure timely execution.
• Identify, assess, and mitigate risks that may impact launch timing, product availability, forecast performance, or commercial objectives.
• Act as the affiliate super user and primary point of contact for the Global NPI tool, ensuring data accuracy, governance, and timely updates.
• Monitor launch and post-launch performance against forecast and business objectives, providing insights and recommendations for corrective actions where necessary.
• Provide analytical support to Commercial, Finance, and Leadership teams through routine and ad hoc reporting and analysis.
• Support sales force effectiveness through sales reporting, channel performance analysis, and Commercial Review preparation.
• Analyze sales forecasts versus actual performance by product, brand, channel, and customer segment to identify trends, risks, and growth opportunities.
• Track assigned Area and Corporate KPIs and provide actionable recommendations to improve affiliate performance.
• Deliver data-driven insights and performance measurement to support strategic and operational business decisions.
• Accountable for identifying opportunities through analytics and providing strategic direction and prioritization for improvement initiatives. Develop and execute improvement roadmaps as required.
• Implement continuous improvement and change management initiatives utilizing Abbott Business Excellence principles or equivalent methodologies.
• Collaborate effectively with Commercial, Finance, Supply Chain, Regulatory Affairs, Market Access, and Area stakeholders to drive business performance and organizational objectives.
• Facilitate Best Practice Teams and support functional leaders in identifying and implementing process improvement opportunities.
• Effectively communicate insights, recommendations, risks, and business plans to cross-functional teams and management.
• Lead or participate in cross-functional projects and business initiatives as assigned.
• Perform other duties and special projects as assigned in support of affiliate and organizational objectives.

Requirements

• Bachelor’s degree in Business, Economics, Finance, Engineering, Supply Chain Management, Statistics, or a related field.
• Minimum 3-5 years of experience in Demand Planning, Demand Management, Supply Chain Planning, Commercial Excellence, or Business Analytics, with a demonstrated track record of delivering business results.
• Experience leading demand planning processes, forecasting activities, and cross-functional business reviews.
• Experience managing or coordinating New Product Introduction (NPI) projects is preferred.
• Experience in a multinational pharmaceutical, healthcare, FMCG, or related industry is preferred.
• Experience working with demand planning, ERP, or business intelligence systems (e.g., SAP APO, SAP, Power BI) is an advantage.
• Strong analytical and problem-solving skills.
• Strong stakeholder management and influencing skills.
• Effective communication and presentation skills.
• Strong facilitation and meeting leadership skills.
• Ability to lead cross-functional initiatives without direct authority.
• Strong project management and organizational skills.
• Ability to identify risks and drive appropriate mitigation actions.
• Strong collaboration and teamwork orientation.
• Results-driven with a continuous improvement mindset.
• Advanced Microsoft Excel skills (Pivot Tables, Power Query, data analysis).
• Proficient in Microsoft PowerPoint and Word.
• Experience with planning, reporting, and business intelligence tools is an advantage (SAP APO, SAP, Cognos, JDA, Power BI, etc.).
• Professional certification in Supply Chain, Demand Planning, Project Management, or Data Analytics (e.g., APICS, IBF, PMP) is an advantage.

Location

This position is based in Philippines.
Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.

Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott and on Twitter @AbbottNews and @AbbottGlobal.

The base pay for this position is
N/AIn specific locations, the pay range may vary from the range posted.

JOB FAMILY:
Supply Chain
DIVISION:
EPD Established Pharma
LOCATION:
Philippines > Taguig City : Venice Corporate Center
ADDITIONAL LOCATIONS:

WORK SHIFT:
Standard
TRAVEL:
Not specified
MEDICAL SURVEILLANCE:
Not Applicable
SIGNIFICANT WORK ACTIVITIES:
Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day)

JOB DESCRIPTION:
Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology.

Our nutrition business develops science-based nutrition products for people of all ages, from helping babies and children grow, to keeping adult bodies strong and active. Millions of people around the world count on our leading brands, including Similac®, PediaSure®, Pedialyte®, Ensure® and Glucerna®, to help get the nutrients they need to live their healthiest life.

Working at Abbott

At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You will have access to:

• Career development with an international company where you can grow the career you dream of.
• A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
• A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.

The Opportunity

As the Territory Manager, you will be responsible for promoting and/or selling the organization's products across multiple or non-specified channels in a designated territory by contacting specialists, physicians, pharmacies and/or distributors.
What You’ll Do

• Promote assigned products to doctors using the prescribed sales technique and visit these physicians based on assigned frequency.
• Establish and maintain good working relationships with doctors.
• Achieve the minimum call performance with 100% achievement of monthly actual calls versus monthly target calls.
• Execute all agreed marketing strategies, programs, and action plans with quality.
• Drive sales and promotional activities, including detailing, product presentations, CME activities, and other promotional initiatives.
• Continuously select and update target doctors.
• Establish and continuously increase market share of products.
• Submit relevant reports vital to operations.

Requirements

• Minimum 2 years’ experience as a Territory Manager or Professional Medical Representative in a respectable Pharmaceutical/Consumer Goods company.
• Above-average communication skills in English and the local language.
• Experience in nutritional products is a plus.
• Aggressive, confident, and self-motivated with leadership potential.
• Persuasive, persevering, and a team player.
• Strong selling and communication skills with a pleasing personality.
• Willing to travel and be assigned anywhere in the Philippines.
• Relevant experience in Sales.
• Insight into internal and external customers.
• Brand Management knowledge.
• With at least 2-year work-related experience in Sales.
• Computer literate with good communication skills.
• Highly organized.
• Project Management capability.
• Customer Orientation.
• Analytical Skills.
• Willing to relocate.
• College graduate, preferably in Sales or Business Management.

Location:
This position is based in Cavite.
Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.

Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott and on Twitter @AbbottNews and @AbbottGlobal.

The base pay for this position is
N/AIn specific locations, the pay range may vary from the range posted.

JOB FAMILY:
Sales Force
DIVISION:
ANI International Nutrition
LOCATION:
Philippines > Taguig City : Venice Corporate Center
ADDITIONAL LOCATIONS:

WORK SHIFT:
Standard
TRAVEL:
Yes, 100 % of the Time
MEDICAL SURVEILLANCE:
Not Applicable
SIGNIFICANT WORK ACTIVITIES:
Driving a personal auto or company car or truck, or a powered piece of material handling equipment

JOB DESCRIPTION:
Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology.

Our rapid diagnostics solutions are helping address some of the world’s greatest healthcare challenges.

At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You will have access to:

• Career development with an international company where you can grow the career you dream of.
• A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
• A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.

The Opportunity
As the Technical Support Associate, you will document complaints and inquiries on products distributed by Abbott ARDx through Infectious Diseases, Toxicology and the Cardiometabolic and Informatics business units. You will provide first-line technical support to end users, distributors, and commercial teams via phone, web-based tools, and email. This role assists customers by providing guidance on product intended use and addressing specific user issues while ensuring compliance with medical device and diagnostics post-market surveillance regulations.

What You’ll Do

• Receive inbound customer calls and email communications and address them in a professional and friendly manner.
• Review, prioritize, and manage group mailboxes to ensure all inquiries and complaints are actioned.
• Provide first-level support in troubleshooting customer complaints across the designated product range by analyzing customer problems and asking the appropriate questions to support resolution.
• Document complaints and inquiries using the appropriate guidelines and procedures to ensure completeness and accuracy of records.
• Communicate complaint investigation conclusions to customers through written reports and phone conversations.
• Resolve and address complaints or inquiries within established target timelines and key performance indicators.
• Continually evaluate and identify opportunities to drive process improvements that positively impact team performance and customer experience.
• Develop and maintain expertise in product specialties required for the role while sharing knowledge within the ARDx Technical Support team.
• Execute applicable Quality System processes.
• Maintain the ability to comply with business continuity plans, including remote work when required.
• Assume responsibility and accountability for daily tasks and escalate risks to the Technical Support Team Lead or Supervisor.
• Support customers across different market time zones as required.
• Perform other duties as assigned.

Requirements

• 3rd Level Certificate, Diploma, or Degree in a relevant discipline including, but not limited to, Science, Biomedical, Medical Transcription, Healthcare Services, Nursing, or Engineering.
• Minimum of 1 year of experience working in a medical/clinical environment or customer-facing support role within a related industry.
• Experience providing excellent customer support while handling challenging technical complaints.
• Fluency in the language required for the role.
• Demonstrated problem-solving ability with strong attention to detail and critical thinking skills.
• Experience investigating and resolving complex issues.
• Understanding of technical writing requirements.
• Computer literate with proficiency in Microsoft Word, PowerPoint, Excel, and Outlook.
• Strong written and verbal communication skills.
• Ability to take ownership, organize workload, and adapt priorities quickly.
• Fluency in a second language is a distinct advantage.
• Flexibility to work in an office-based role with evolving business needs.

Key Competencies
People Skills

• Communication Clarity
• Positivity
• Adaptability
• Active Listening
• Empathy
  Performance Management
• Management of Day-to-Day Workload
• Dashboard Management & List View Management
  Team Management
• Problem Solving
• Teamwork and Collaboration
  Technical Skills
• Technical Proficiency
• Process & Product Expertise
• Systems and Tools Proficiency

Location
This position is based in the Philippines.

Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.

Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott and on Twitter @AbbottNews and @AbbottGlobal.

The base pay for this position is
N/AIn specific locations, the pay range may vary from the range posted.

JOB FAMILY:
Facilities & Maintenance
DIVISION:
ID Infectious Disease
LOCATION:
Philippines > Taguig City : Five/Neo Building
ADDITIONAL LOCATIONS:

WORK SHIFT:
Standard
TRAVEL:
Not specified
MEDICAL SURVEILLANCE:
Not Applicable
SIGNIFICANT WORK ACTIVITIES:
Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day)

JOB DESCRIPTION:
Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology.

Our medical devices help more than 10,000 people have healthier hearts, improve quality of life for thousands of people living with chronic pain and movement disorders, and liberate more than 500,000 people with diabetes from routine fingersticks.

Working at Abbott

At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You will have access to:

• Career development with an international company where you can grow the career you dream of.
• A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
• A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.

The Opportunity
As the Billing Specialist, you will be responsible for reviewing and processing billing data to ensure accurate, timely, and compliant billing of healthcare services. You will play a key role in maintaining billing records, preparing claims, resolving discrepancies, validating billing details, and supporting month-end deliverables.

What You’ll Do

• Generate, review, and submit accurate billing data based on contracts, services rendered, and orders.
• Prepare, review, and submit accurate medical claims in accordance with payer guidelines.
• Ensure claims are submitted within timely filing requirements and resubmit rejected or corrected claims as needed.
• Maintain accurate patient information in relevant Acelis Connected Health data management systems.
• Apply knowledge of company processes and procedures to respond to incoming communication from insurance companies, patients, and internal departments.
• Perform other related duties as assigned.

Requirements

• College diploma or equivalent; additional education, particularly in management or healthcare, is preferred.
• Minimum of 2 years of experience in healthcare accounts, preferably with Revenue Cycle Management experience.
• One to two years of data processing experience preferred.
• One to two years of customer service or provider relations experience preferred.
• Proficiency with technology, including computers, software applications, and phone systems.
• Good verbal and written communication skills.
• Strong understanding of company products, policies, and services.
• Excellent interpersonal skills.
• Detail-oriented with a team-focused approach.
• Strong professional communication, writing, organizational, and time management skills.
• Basic Microsoft Excel, Word, and Outlook experience required.
• Demonstrates proficiency and accuracy using Alere Home Monitoring data management systems related to the job function.
• Strong computer and software skills.

Key Competencies

• Fostering Teamwork
• Analytical Thinking
• Commitment to Job Deliverables
• Leadership
• Decision Making
• Trustworthiness and Ethics
• Attention to Detail
• Problem Solving
• Attention to Communication
• Technical Expertise
• Customer Orientation
• Managing Change
• Adaptability
• Managing Performance
• Stress Management
• Initiative
• Personal Credibility
• Interpersonal Skills
• Flexibility
• Thoroughness
• Self-Confidence

Physical Requirements

• Perform repetitive motion activities.
• Sit for extended periods of time.
• Requires close vision and the ability to frequently adjust eye focus.
• Required to reach with hands and arms.

Work Schedule Requirements

• Must be able to sit at a standard workstation for extended periods.
• Must be able to work with a standard computer and monitor using a keyboard.
• No lifting required for this position.
• Must have the ability to report to work on time and work the entire assigned shift.
• Must be able to work a night shift from a minimum of 8:00 PM to 8:00 AM Philippine Standard Time.

Location
This position is based in the Philippines.

Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.

Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott and on Twitter @AbbottNews and @AbbottGlobal.
Provide your feedback on BizChat

The base pay for this position is
N/AIn specific locations, the pay range may vary from the range posted.

JOB FAMILY:
Accounts Payable & Receivables, Credit & Collection, & Payroll
DIVISION:
HF Heart Failure
LOCATION:
Philippines > Taguig City : Five/Neo Building
ADDITIONAL LOCATIONS:

WORK SHIFT:
Standard
TRAVEL:
Not specified
MEDICAL SURVEILLANCE:
Not Applicable
SIGNIFICANT WORK ACTIVITIES:
Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day)