Abbott Philippines

JOB DESCRIPTION:
Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology.

Established Pharmaceuticals Division (EPD)

We are committed to bringing the benefits of our trusted medicines to more people in the world’s fastest-growing countries. Our broad portfolio of high-quality and differentiated branded generic medicines reaches across multiple therapeutic areas including gastroenterology, women's health, cardiometabolic, pain management/central nervous system, and respiratory.

Working at Abbott
At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You will have access to:

• Career development with an international company where you can grow the career you dream of.
• A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
• A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.
  The Opportunity

As the Medical Representative, you will be responsible for consistent sales growth and achievement of goals and targets for our Pharmaceutical business in the assigned territory, while collaborating with team members to identify opportunities, grow business, and maintain strong customer relationships.

What You’ll Do

• Promote the company’s products to healthcare professionals to educate them on the value our products bring to patients and customers.
• Achieve sales targets and conduct sales calls in high-potential areas for maximum efficiency.
• Ensure the achievement of sales goals and targets in the assigned territory.
• Drive consistent sales growth within the territory.
• Monitor market trends and competitor activities.
• Identify and develop new business opportunities while maintaining existing accounts.
• Assess customer needs and recommend appropriate products and services.
• Build and maintain relationships with key personnel in healthcare facilities.
• Provide territory forecasts, proposals, business reviews, and status reports to the Direct Manager.
• Develop and maintain strong product knowledge and competitive market awareness.
• Represent Abbott professionally while adhering to legal and ethical standards.
  Requirements
• Graduate of a bachelor’s degree (Medical background, science, biology, pharmacy, nursing, or related field).
• Effective communication and empathetic listening skills.
• Persuasive, impactful, persevering, and a team player.
• Self-driven, confident, and willing to be trained.
• Results-focused mindset.
• Ability to anticipate, adapt, and respond to changes in the business environment.
• Interested in pursuing a career in sales and field work.
• Sales experience is an advantage.
• Proficient in modern technology and MS Office applications.
  Preferred Competencies
• Selling skills
• Territory management and business acumen
• Customer management
• Multichannel and digital engagement
• Strong collaborative culture mindset

Location
This position is based in Davao, Philippines.
Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life.

Abbott is an Equal Opportunity Employer, committed to employee diversity.

Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott and on Twitter @AbbottNews and @AbbottGlobal.

The base pay for this position is
N/AIn specific locations, the pay range may vary from the range posted.

JOB FAMILY:
Sales Force
DIVISION:
EPD Established Pharma
LOCATION:
Philippines > Taguig City : Venice Corporate Center
ADDITIONAL LOCATIONS:

WORK SHIFT:
Standard
TRAVEL:
Yes, 100 % of the Time
MEDICAL SURVEILLANCE:
Not Applicable
SIGNIFICANT WORK ACTIVITIES:
Driving a personal auto or company car or truck, or a powered piece of material handling equipment

JOB DESCRIPTION:
About Abbott
Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology.

Nutrition
Our nutrition business develops science-based nutrition products for people of all ages, from helping babies and children grow, to keeping adult bodies strong and active. Millions of people around the world count on our leading brands – including Similac®, PediaSure®, Pedialyte®, Ensure® and Glucerna® – to help get the nutrients they need to live their healthiest life.

The Opportunity
This position works out of our Delgado Hospital/ East Avenue/Cubao/NKTI/Lung Center/Heart Center/World in the Nutrition Division. As a Territory Manager you will be responsible for promoting and/or selling the organization's products across multiple or non-specified channels in a designated territory by contacting specialists, physicians, pharmacies and/or distributors.

Key Areas of Accountability:
Promotes the assigned products to doctors using the prescribed sales technique and visit these MDs based on assigned frequency. Establish and maintain good working relationship with doctors. Achieves the minimum call performance with 100% achievement on monthly actual calls vs monthly target calls. Quality execution of all agreed marketing strategies, programs and plan of actions. Sales and promotions of products (i.e detailing, product presentation, CME activities, etc.) Continuous selection and update of target doctors. Establish and continuously increase market shares of products Submit relevant reports vital to operations.

Job Specification:
• Minimum 2 years’ experience as Territory Manager or as Professional Medical Representative in a respectable Pharmaceutical/Consumer Goods company.
• Above average communication skills in English and the local language.
• Experience in Nutritional products is a plus.
• Aggressive, confident, and self-motivated with leadership potentials.
• Persuasive, persevering, and a team player.
• With very strong selling & communication skills and with pleasing personality.
• Willing to travel and be assigned anywhere in the Philippines.

Knowledge & Experience:

· Relevant experience in Sales
· Insight into internal and external customers
· Brand Management

Competencies required:
· With at least 2-year work-related experience in Sales
· Computer Literate and with good communication skills
· Highly organized
· Project Management
· Customer Orientation
· Analytical Skills
· Willing to relocate

Ideal Candidate will be:
· Each day different from the next; especially in personal interactions Fast-paced environment Multiple projects going simultaneously
· Very socially-focused
· Adherence to established guidelines and procedures is important Important to involve others in the decision-making; there is a need to build consensus rather than make decisions alone
· Open, flowing communication is important

Minimum Qualification:
College education - preferably Sales or Business Management Graduate

Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.

Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott and on Twitter @AbbottNews and @AbbottGlobal.

The base pay for this position is
N/AIn specific locations, the pay range may vary from the range posted.

JOB FAMILY:
Sales Force
DIVISION:
ANI International Nutrition
LOCATION:
Philippines > Taguig City : Venice Corporate Center
ADDITIONAL LOCATIONS:

WORK SHIFT:
Standard
TRAVEL:
Yes, 100 % of the Time
MEDICAL SURVEILLANCE:
Not Applicable
SIGNIFICANT WORK ACTIVITIES:
Driving a personal auto or company car or truck, or a powered piece of material handling equipment

JOB DESCRIPTION:
About Abbott
Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology.

Nutrition
Our nutrition business develops science-based nutrition products for people of all ages, from helping babies and children grow, to keeping adult bodies strong and active. Millions of people around the world count on our leading brands – including Similac®, PediaSure®, Pedialyte®, Ensure® and Glucerna® – to help get the nutrients they need to live their healthiest life.

The Opportunity
This position works out of our UERM in the Nutrition Division. As a Territory Manager you will be responsible for promoting and/or selling the organization's products across multiple or non-specified channels in a designated territory by contacting specialists, physicians, pharmacies and/or distributors.

Key Areas of Accountability:
Promotes the assigned products to doctors using the prescribed sales technique and visit these MDs based on assigned frequency. Establish and maintain good working relationship with doctors. Achieves the minimum call performance with 100% achievement on monthly actual calls vs monthly target calls. Quality execution of all agreed marketing strategies, programs and plan of actions. Sales and promotions of products (i.e detailing, product presentation, CME activities, etc.) Continuous selection and update of target doctors. Establish and continuously increase market shares of products Submit relevant reports vital to operations.

Job Specification:
• Minimum 2 years’ experience as Territory Manager or as Professional Medical Representative in a respectable Pharmaceutical/Consumer Goods company.
• Above average communication skills in English and the local language.
• Experience in Nutritional products is a plus.
• Aggressive, confident, and self-motivated with leadership potentials.
• Persuasive, persevering, and a team player.
• With very strong selling & communication skills and with pleasing personality.
• Willing to travel and be assigned anywhere in the Philippines.

Knowledge & Experience:

· Relevant experience in Sales
· Insight into internal and external customers
· Brand Management

Competencies required:
· With at least 2-year work-related experience in Sales
· Computer Literate and with good communication skills
· Highly organized
· Project Management
· Customer Orientation
· Analytical Skills
· Willing to relocate

Ideal Candidate will be:
· Each day different from the next; especially in personal interactions Fast-paced environment Multiple projects going simultaneously
· Very socially-focused
· Adherence to established guidelines and procedures is important Important to involve others in the decision-making; there is a need to build consensus rather than make decisions alone
· Open, flowing communication is important

Minimum Qualification:
College education - preferably Sales or Business Management Graduate

Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.

Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott and on Twitter @AbbottNews and @AbbottGlobal.

The base pay for this position is
N/AIn specific locations, the pay range may vary from the range posted.

JOB FAMILY:
Sales Force
DIVISION:
ANI International Nutrition
LOCATION:
Philippines > Taguig City : Venice Corporate Center
ADDITIONAL LOCATIONS:

WORK SHIFT:
Standard
TRAVEL:
Yes, 100 % of the Time
MEDICAL SURVEILLANCE:
Not Applicable
SIGNIFICANT WORK ACTIVITIES:
Driving a personal auto or company car or truck, or a powered piece of material handling equipment

JOB DESCRIPTION:

Job Description
Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology.

Corporate Finance Services (CFS)
Our Corporate Finance Services team delivers critical finance operations and support that help drive efficiency, compliance, and business performance across Abbott’s global organization.

Working at Abbott
At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You will have access to:
• Career development with an international company where you can grow the career you dream of.
• A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
• A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.

The Opportunity
As the STP – Travel and Expense Specialist, you will be responsible for reviewing, auditing, and processing employee expense reports in compliance with company policies and regulatory requirements. This role ensures timely reimbursement, accurate reporting, and supports the overall integrity of the Travel & Expense process.

What You’ll Do
• Review and audit employee expense reports for accuracy, completeness, and policy compliance.
• Verify receipts, required forms, and supporting documentation.
• Process expense reimbursements in the company’s expense management system.
• Communicate with employees regarding discrepancies, missing documentation, or policy violations.
• Assist employees in submitting travel and expense reports.
• Troubleshoot system errors or access issues in the T&E platform.
• Investigate and resolve discrepancies proactively and escalate unresolved issues as necessary to ensure timely resolution.
• Contribute to process improvements by identifying opportunities within your scope of work, sharing insights, and implementing best practices.
• Support on creating, updating, and implementing job-related SOPs.
• Other duties as assigned.

Requirements
• Bachelor’s Degree in Accounting, Business or Finance, or a related field.
• At least 3 to 4 years of experience in Expense Processing, Travel and Expense, Accounts Payable, or other Finance-related roles.
• Korean language proficiency is required (Read, Write, Speak).
• Must be proficient in MS Excel, Word, and Outlook.
• Strong oral and written communication skills.
• Excellent attention to detail and proven organizational skills.
• Highly motivated, reliable, accurate, and able to work independently.
• Strong analytical and troubleshooting skills.
• Ability to interact successfully with all levels within the organization both domestically and internationally.
• Motivated, team-oriented, self-starter with the flexibility to work in a fast-paced environment with minimal supervision.
• Experience working with APAC regions is a plus but not required.

Location
This position is based in Philippines.
Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.

Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott and on Twitter @AbbottNews and @AbbottGlobal.

The base pay for this position is
N/AIn specific locations, the pay range may vary from the range posted.

JOB FAMILY:
Accounts Payable & Receivables, Credit & Collection, & Payroll
DIVISION:
IFO International Finance
LOCATION:
Philippines > Taguig City : Five/Neo Building
ADDITIONAL LOCATIONS:

WORK SHIFT:
Standard
TRAVEL:
Not specified
MEDICAL SURVEILLANCE:
Not Applicable
SIGNIFICANT WORK ACTIVITIES:
Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day)

JOB DESCRIPTION:
Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology.

At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You will have access to:
• Career development with an international company where you can grow the career you dream of.
• A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
• A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.

The Opportunity
As the Major Incident Analyst, you will receive and process escalations, identify major incidents, and ensure quick and effective resolution by executing BTS's enterprise Major Incident process and working with all appropriate technical support teams throughout the organization. You will also perform Root Cause Analysis (RCA) activities related to Major Incidents, including facilitating root cause investigations, following up on corrective and preventive actions, and supporting related metrics.

What You’ll Do
• Effectively manage Major Incidents (MIs) by ensuring appropriate teams are quickly engaged in the resolution process, managing the technical bridge, group chat, and providing BTS internal and business-facing communications.
• Work closely with all BTS infrastructure and application support teams to ensure swift resolution of Major Incidents and the effective management of subsequent problem investigations.
• Analyze and report incident trend data to identify and eliminate recurring Major Incidents.
• Enable accurate metrics and reporting by ensuring appropriate MI and Problem Investigation data is current and accurate.
• Participate in on-call rotation.
• Remain current on developments in fields of expertise, regulatory requirements, company products, markets, objectives, and industry trends.
• Maintain current knowledge of and ability to assess new technology to collaborate with IT customers and deploy solutions that are creative, compliant, and cost-effective through literature, trade journals, professional associations, and attendance at conferences and seminars.
• Resolve and/or facilitate resolution of problems, including identifying causes to prevent recurrence.
• Identify and resolve business issues and escalate issues when appropriate.
• Perform related functions and responsibilities, as assigned.

Requirements
• Bachelor’s degree in Information Technology or similar area; or equivalent work experience.
• Minimum of 3 years of relevant experience.

Location
This position is based in the Philippines.

Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.

Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott and on Twitter @AbbottNews and @AbbottGlobal.

The base pay for this position is
N/AIn specific locations, the pay range may vary from the range posted.

JOB FAMILY:
IT Operations
DIVISION:
BTS Business Technology Services
LOCATION:
Philippines > Taguig City : Five/Neo Building
ADDITIONAL LOCATIONS:

WORK SHIFT:
Standard
TRAVEL:
Not specified
MEDICAL SURVEILLANCE:
Not Applicable
SIGNIFICANT WORK ACTIVITIES:
Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day)

JOB DESCRIPTION:
Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology.

Our nutrition business develops science-based nutrition products for people of all ages, from helping babies and children grow, to keeping adult bodies strong and active. Millions of people around the world count on our leading brands, including Similac®, PediaSure®, Pedialyte®, Ensure® and Glucerna®, to help get the nutrients they need to live their healthiest life.

Working at Abbott
At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You will have access to:
• Career development with an international company where you can grow the career you dream of.
• A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
• A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.

The Opportunity

As the Associate Regulatory Affairs Manager, you will coordinate and document regulatory processes, such as inspections, license renewals, registrations and promo applications for Nutritional/Food and Medical Devices (40% of portfolio). You will compile and prepare materials for submission to regulatory agencies related to regulatory initiatives and maintain regulatory compliance of products through activities such as initial registrations, renewals, variations, promo permits, marketing materials review, and labeling review. You will also provide regulatory expertise to cross-functional teams and ensure compliance with Food and Drug Administration and National Dairy Authority regulations to support business continuity.

What You’ll Do
• Prepare quality regulatory dossiers for Food/Nutritional products, Drugs, and Medical Devices and submit within planned affiliate timelines.
• Request and obtain regulatory documents required for local submissions.
• Review clinical documentation to support product label claims.
• Prepare and format dossiers to ensure compliance with local regulatory requirements.
• Implement submissions and maintain appropriate regulatory archives.
• Gain regulatory approvals from the Food and Drug Administration (FDA) and other relevant regulatory agencies to support product launches and product maintenance.
• Provide quality responses to regulatory authorities within required timelines.
• Complete regulatory approval processes and secure product licenses.
• Communicate product approvals and maintain submission and approval records.
• Perform regulatory responsibilities related to label and packaging development.
• Ensure local label creation and packaging development meet local and corporate requirements while supporting business needs.
• Prepare periodic regulatory reports covering submissions and approvals for local management.
• Serve as Regulatory Lead for New Product Introduction (NPI) project meetings for assigned products.
• Maintain compliance of marketed products with local and corporate regulatory requirements, including labeling, label change management, and registered chemistry and manufacturing commitments.
• Conduct compliance self-audits to identify potential compliance issues.
• Review promotional materials in accordance with established policies.
• Complete Global and/or Regulatory Core Curriculum and Good Regulatory Practices training.
• Keep abreast of regulatory updates, changes, and trends that may impact the business environment and communicate implications to relevant stakeholders.
• Maintain and strengthen communication with the Food and Drug Administration (FDA), National Dairy Authority (NDA), and industry associations.

Requirements
• Minimum 5 years of experience performing regulatory affairs responsibilities within the Food Industry, Pharmaceutical, and/or Medical Device industries, with at least 2 years at a supervisory or specialist level.
• Experience with FDA Center for Food regulations preferred.
• In-depth knowledge of local regulations pertaining to product registration requirements in the Center for Food.
• Knowledgeable in Microsoft Word, Excel, PowerPoint, and Adobe Acrobat Professional.
• Strong written and spoken English communication skills.
• Competent project management skills.
• Ability to handle multiple activities simultaneously.
• Strong analytical skills with accuracy, reliability, and attention to detail.
• Graduate of B.S. Food Technology, Nutrition/Community Nutrition, Pharmacy, Industrial Pharmacy, or allied courses.

Location:

This position is based in Philippines.
Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.

Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott and on Twitter @AbbottNews and @AbbottGlobal.

The base pay for this position is
N/AIn specific locations, the pay range may vary from the range posted.

JOB FAMILY:
Regulatory Operations
DIVISION:
AN Abbott Nutrition
LOCATION:
Philippines > Taguig City : Venice Corporate Center
ADDITIONAL LOCATIONS:

WORK SHIFT:
Standard
TRAVEL:
Not specified
MEDICAL SURVEILLANCE:
Not Applicable
SIGNIFICANT WORK ACTIVITIES:
Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day)

JOB DESCRIPTION:
Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology.

We’re empowering smarter medical and economic decision making to help transform the way people manage their health at all stages of life. Every day, more than 10 million tests are run on Abbott’s diagnostics instruments, providing lab results for millions of people.

Working at Abbott

At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You will have access to:

• Career development with an international company where you can grow the career you dream of.
• A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
• A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.

The Opportunity

As the Quality Assurance Specialist, you will support site QA activities and primarily focus on one or more key quality subsystems, including document control, training, complaints, nonconformances, CAPA and/or supplier control. This role is responsible for implementing and maintaining the effectiveness of the Quality System and supporting regulatory compliance activities.

What You’ll Do

• Responsible for implementing and maintaining the effectiveness of the Quality System.
• Participate in Quality System processes which may include training, corrective action and preventive action (CAPA) activities, equipment maintenance, product and process planning, quality audits, validation.
• Aid in implementing process improvements with respect to Quality Assurance processes.
• Maintain Quality metrics as required.
• Manage and/or assist with complaints, CAPA, change requests, NCMRs, deviations.
• Provide support to QA activities for regulatory compliance (i.e. Management Review support, regulatory audits).
• Assist in determining quality attributes and requirements. May provide technical assistance.
• Utilize quality management techniques to perform investigations and facilitate solutions.
• Work with managers to coordinate training requirements for employees as required.
• Manage training program and organizational chart as required.
• Perform Quality System Training Requirements as needed.
• Review/approve supplier surveys and make recommendations as required.
• Assist with internal audits and agency audits.
• Manage Document Control as required.
• Recognizes risks versus the relative gains associated with actions; understands a project's critical success factors and makes recommendations and decisions impacting those factors.
• Drives functional performance to ensure that cross-functional standards and expectations are met.
• May assist in the training of personnel as directed by management.
• Responsible for completing documentation in a timely manner and in accordance with business standards.
• Manage equipment maintenance and calibration program as required.
• Assist with equipment, process and facility qualification and validation activities as required.
• Responsible for exhibiting professional behavior with both internal/external business associates that reflects positively on the company and is consistent with the company’s policies and practices.
• Understands and is aware of the quality consequences which may occur from the improper performance of their specific job. Has awareness of device defects that may occur in their area of responsibility, including product design, verification and validation, manufacturing and testing activities.
• Carries out duties in compliance with established business policies.
• Demonstrates commitment to the development, implementation and effectiveness of Quality Management System per ISO, FDA, and other regulatory agencies.
• Perform other duties and projects as assigned.

Requirements

• BS/BA degree in chemistry, biology, or other scientific discipline or equivalent combination of education and work experience.
• 2 years’ experience in Quality Assurance or Regulatory Compliance experience in a manufacturing environment, preferably in vitro diagnostics.
• 4 years of relevant work experience in assigned subsystem(s).
• Writing and Communication Skills (e.g. write technical reports, present data analysis).
• Experience with MS Office including Excel and PowerPoint.
• Must be detail-orientated, self-motivated and available for flexible scheduling.

Preferred Qualifications

• Knowledgeable of federal and other regulations, e.g. QSR’s, ISO, ISO 13485, CMDR.
• Demonstrated initiative and problem-solving skills.
• Ability or aptitude to use various types of databases and other computer software.
• Strong organizational skills.
• Ability to clearly, concisely and accurately convey communications.
• Knowledge of quality management techniques and application.
• Able to work on multiple tasks as a team member and/or ability to operate as an individual contributor.

Key Competencies

• Drives for results
• Attention to detail
• Initiative
• Communication
• Adaptability
  Location

This position is based in Philippines.
Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.

Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott and on Twitter @AbbottNews and @AbbottGlobal.

The base pay for this position is
N/AIn specific locations, the pay range may vary from the range posted.

JOB FAMILY:
Operations Quality
DIVISION:
CMI ARDx Cardiometabolic and Informatics
LOCATION:
Philippines > Taguig City : Five/Neo Building
ADDITIONAL LOCATIONS:

WORK SHIFT:
Standard
TRAVEL:
Not specified
MEDICAL SURVEILLANCE:
Not Applicable
SIGNIFICANT WORK ACTIVITIES:
Not Applicable

JOB DESCRIPTION:
Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology.

Our diagnostic solutions are used in hospitals, laboratories and clinics around the globe. The crucial information derived from our tests, instruments and informatics systems are often the first step in patient care decision making for hundreds of health conditions from heart attacks to blood disorders to infectious diseases and cancers.

Working at Abbott
At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You will have access to:

• Career development with an international company where you can grow the career you dream of.
• A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
• A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.

The Opportunity
As the Customer Experience Manager, you will determine the execution strategy for the Customer Experience Organization across districts and territories, driving revenue growth, customer success, value expansion initiatives, and operational excellence.

What You’ll Do

• Assume full revenue responsibility for total country plan revenue across the base business and Value Expansion business.
• Collaborate with Ambassadors to develop comprehensive territory business development plans focused on value expansion and sales strategies.
• Nurture and mentor Ambassadors, guiding them to become high-functioning individuals and preparing them for greater responsibilities within the organization.
• Conduct regular coaching and training sessions to enhance skills and foster professional growth.
• Monitor and report Key Performance Indicators (KPIs) related to account management, value expansion, and renewal of business with existing accounts, providing insights for continuous improvement.
• Regularly assess team and individual Ambassador performance.
• Ensure full utilization of sales tools, including MyDash, PowerBI, TUFP and other platforms.
• Manage and deliver first-line service support and escalations through to resolution.
• Partner closely with cross-functional teams including Acquisition, Logistics, Service Team, and Regional Marketing to ensure seamless execution of strategies and initiatives.
• Maintain a high Net Promoter Score (NPS).
• Ensure strong relationships are developed with key stakeholders, including Laboratory Directors/Managers, IT Managers, Medical Directors, and other decision-makers.
• Provide accurate weekly supply forecasts to support product availability and order fulfillment.
• Manage all aspects of distributor business, including quarterly business reviews, bi-weekly operational follow-ups, and oversight to ensure business continuity and growth.

Requirements

• University degree or preferably an advanced degree in Medical Technology, Life Sciences, Business, or a related field.
• Willingness to travel and work long hours.
• Preferably with sales experience in the diagnostics or healthcare industry.
• Strong sales presence and ability to influence stakeholders.
• Excellent communication and presentation skills.
• Willing to be assigned anywhere in the Philippines.

Key Competencies

• Adaptability
• Teamwork
• Initiative
• Integrity
• Innovation
• Communication
• Customer Focus
• Persuasiveness / Sales Ability
• Planning and Organizing
• Technical / Professional Knowledge and Skills
• Flexibility
• Motivation
• Tolerance for Stress
• Innovativeness
• Impact and Executive Presence

Location
This position is based in the Philippines.

Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.

Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott and on Twitter @AbbottNews and @AbbottGlobal.

The base pay for this position is
N/AIn specific locations, the pay range may vary from the range posted.

JOB FAMILY:
Support Services
DIVISION:
CRLB Core Lab
LOCATION:
Philippines > Taguig City : Venice Corporate Center
ADDITIONAL LOCATIONS:

WORK SHIFT:
Standard
TRAVEL:
Yes, 50 % of the Time
MEDICAL SURVEILLANCE:
Not Applicable
SIGNIFICANT WORK ACTIVITIES:
Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day)

JOB DESCRIPTION:
About Abbott
Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology.

Nutrition
Our nutrition business develops science-based nutrition products for people of all ages, from helping babies and children grow, to keeping adult bodies strong and active. Millions of people around the world count on our leading brands – including Similac®, PediaSure®, Pedialyte®, Ensure® and Glucerna® – to help get the nutrients they need to live their healthiest life.

The Opportunity
This position works out of our Laguna in the Nutrition Division. As a Territory Manager you will be responsible for promoting and/or selling the organization's products across multiple or non-specified channels in a designated territory by contacting specialists, physicians, pharmacies and/or distributors.

Key Areas of Accountability:
Promotes the assigned products to doctors using the prescribed sales technique and visit these MDs based on assigned frequency. Establish and maintain good working relationship with doctors. Achieves the minimum call performance with 100% achievement on monthly actual calls vs monthly target calls. Quality execution of all agreed marketing strategies, programs and plan of actions. Sales and promotions of products (i.e detailing, product presentation, CME activities, etc.) Continuous selection and update of target doctors. Establish and continuously increase market shares of products Submit relevant reports vital to operations.

Job Specification:
• Minimum 2 years’ experience as Territory Manager or as Professional Medical Representative in a respectable Pharmaceutical/Consumer Goods company.
• Above average communication skills in English and the local language.
• Experience in Nutritional products is a plus.
• Aggressive, confident, and self-motivated with leadership potentials.
• Persuasive, persevering, and a team player.
• With very strong selling & communication skills and with pleasing personality.
• Willing to travel and be assigned anywhere in the Philippines.

Knowledge & Experience:

· Relevant experience in Sales
· Insight into internal and external customers
· Brand Management

Competencies required:
· With at least 2-year work-related experience in Sales
· Computer Literate and with good communication skills
· Highly organized
· Project Management
· Customer Orientation
· Analytical Skills
· Willing to relocate

Ideal Candidate will be:
· Each day different from the next; especially in personal interactions Fast-paced environment Multiple projects going simultaneously
· Very socially-focused
· Adherence to established guidelines and procedures is important Important to involve others in the decision-making; there is a need to build consensus rather than make decisions alone
· Open, flowing communication is important

Minimum Qualification:
College education - preferably Sales or Business Management Graduate

Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.

Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott and on Twitter @AbbottNews and @AbbottGlobal.

The base pay for this position is
N/AIn specific locations, the pay range may vary from the range posted.

JOB FAMILY:
Sales Force
DIVISION:
ANI International Nutrition
LOCATION:
Philippines > Taguig City : Venice Corporate Center
ADDITIONAL LOCATIONS:

WORK SHIFT:
Standard
TRAVEL:
Yes, 100 % of the Time
MEDICAL SURVEILLANCE:
Not Applicable
SIGNIFICANT WORK ACTIVITIES:
Driving a personal auto or company car or truck, or a powered piece of material handling equipment

JOB DESCRIPTION:
Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology.

Our rapid diagnostics solutions are helping address some of the world’s greatest healthcare challenges.

At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You will have access to:

• Career development with an international company where you can grow the career you dream of.
• A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
• A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.

The Opportunity

As the Technical Support Associate, you will document complaints and inquiries on products distributed by Abbott ARDx through Infectious Diseases, Toxicology and the Cardiometabolic and Informatics business units. You will provide first-line technical support to end users, distributors, and commercial teams via phone, web-based tools, and email. This role assists customers by providing guidance on product intended use and addressing specific user issues while ensuring compliance with medical device and diagnostics post-market surveillance regulations.

What You’ll Do

• Receive inbound customer calls and email communications and address them in a professional and friendly manner.
• Review, prioritize, and manage group mailboxes to ensure all inquiries and complaints are actioned.
• Provide first-level support in troubleshooting customer complaints across the designated product range by analyzing customer problems and asking the appropriate questions to support resolution.
• Document complaints and inquiries using the appropriate guidelines and procedures to ensure completeness and accuracy of records.
• Communicate complaint investigation conclusions to customers through written reports and phone conversations.
• Resolve and address complaints or inquiries within established target timelines and key performance indicators.
• Continually evaluate and identify opportunities to drive process improvements that positively impact team performance and customer experience.
• Develop and maintain expertise in product specialties required for the role while sharing knowledge within the ARDx Technical Support team.
• Execute applicable Quality System processes.
• Maintain the ability to comply with business continuity plans, including remote work when required.
• Assume responsibility and accountability for daily tasks and escalate risks to the Technical Support Team Lead or Supervisor.
• Support customers across different market time zones as required.
• Perform other duties as assigned.

Requirements

• 3rd Level Certificate, Diploma, or Degree in a relevant discipline including, but not limited to, Science, Biomedical, Medical Transcription, Healthcare Services, Nursing, or Engineering.
• Minimum of 1 year of experience working in a medical/clinical environment or customer-facing support role within a related industry.
• Experience providing excellent customer support while handling challenging technical complaints.
• Fluency in the language required for the role.
• Demonstrated problem-solving ability with strong attention to detail and critical thinking skills.
• Experience investigating and resolving complex issues.
• Understanding of technical writing requirements.
• Computer literate with proficiency in Microsoft Word, PowerPoint, Excel, and Outlook.
• Strong written and verbal communication skills.
• Ability to take ownership, organize workload, and adapt priorities quickly.
• Fluency in a second language is a distinct advantage.
• Flexibility to work in an office-based role with evolving business needs.

Key Competencies
People Skills

• Communication Clarity
• Positivity
• Adaptability
• Active Listening
• Empathy
  Performance Management
• Management of Day-to-Day Workload
• Dashboard Management & List View Management
  Team Management
• Problem Solving
• Teamwork and Collaboration
  Technical Skills
• Technical Proficiency
• Process & Product Expertise
• Systems and Tools Proficiency

Location
This position is based in the Philippines.

Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.

Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott and on Twitter @AbbottNews and @AbbottGlobal.

The base pay for this position is
N/AIn specific locations, the pay range may vary from the range posted.

JOB FAMILY:
Facilities & Maintenance
DIVISION:
ID Infectious Disease
LOCATION:
Philippines > Taguig City : Five/Neo Building
ADDITIONAL LOCATIONS:

WORK SHIFT:
Standard
TRAVEL:
Not specified
MEDICAL SURVEILLANCE:
Not Applicable
SIGNIFICANT WORK ACTIVITIES:
Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day)