Citi Philippines
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At Citi, we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.
We’re currently looking for a high caliber professional to join our team as Sr. Vice President, Payment Operations Head for Treasury & Trade Solutions Operations - Hybrid based in Manila, Philippines. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:
· Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
· We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.
· We empower our employees to manage their financial well-being and help them plan for the future.
· Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
· We have a variety of programs that help employees balance their work and life, including generous paid time off packages.
· We offer our employees resources and tools to volunteer in the communities in which they live and work. In 2019, Citi employee volunteers contributed more than 1 million volunteer hours around the world.
The Payments Operations Head is a senior management level position responsible for managing multiple teams through other managers, in coordination with the Transaction Capture team. The overall objective of this role is to oversee the end results, budgeting, planning and implementation of the functional strategy.
In this role you are expected to:
- Be accountable for management of a complex / critical / large professional disciplinary area and operational function
- Contribute to short- to medium-term planning of actions and resources, and oversee the budget, and policy formation
- Lead change-the-bank projects, resolve escalated complex issues and balance potentially conflicting needs
- Present and analyze/validate data to develop solutions that increase productivity, eliminate inefficiencies and save costs
- Implement and manage a successful risk/control environment, ensuring integrity of process, operations and end results
- Act as an advisor and coach to new or junior level staff on procedures and work processes across multiple departments.
- Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.
- Build the team for the future by developing AI skill sets across teams. Bring about AI first mindset on all ideations and process improvements/changes.
- Responsible for regulatory engagements and implementation to ensure compliance to local regulations. Leads key discussions on new regulation, review and assessment on impact to Operations.
- Representation for Citi PH in industry forums covering Operations across Banking Forums. One of the key representations is on the Domestic Dollar Settlement Clearing
- Responsible as Business Activity Owner for operational matters and processes managed by internal and external partners, this includes full adherence to Third Party Management Framework
- Drives automation and optimization of operations by leading reviews and discussions with key stakeholders and clients.
- Ensure Operational resiliency plan is updated and implemented according to plan to support Crisis Management Teams for critical business services
- Escalate concerns/challenges early to take senior support to navigate/remediate the situation in hand.
- Have an open and transparent communication standards with the teams under management. Encourage the teams to learn new things, try out and fail fast as an approach for development.
- Coach/Mentor people on succession planning on key roles within the organization and rotate people around different job roles for them to be more rounded to take on senior roles.
As a successful candidate, you’d ideally have the following skills and exposure:
- 10+ years of experience in a related role
- Internal and External Stakeholder management
- Consistently demonstrates clear and concise written and verbal communication
- Attention to detail and intermediate problem solving skills
Education:
- Bachelor’s degree/University degree or equivalent experience
- Master’s degree preferred
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe.
At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.
Take the next step in your career, apply for this role at Citi today
Citi Careers | Find Your Next Opportunity
#LI-PC3
Job Family Group:
Operations - Transaction Services------------------------------------------------------
Job Family:
Transaction Capture Services------------------------------------------------------
Time Type:
Full time------------------------------------------------------
Most Relevant Skills
Please see the requirements listed above.------------------------------------------------------
Other Relevant Skills
Cash Operations, Payment Operations.------------------------------------------------------
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View Citi’s EEO Policy Statement and the Know Your Rights poster.
Citi Philippines takes applications on its own careers site.
Apply on Citi Philippines's siteOfficer - Information Security Identity and Access Management (GIAM) – Analyst (Hybrid) ROHQ - Chief Information Security Office (CISO)
As a bank with a brain and a soul, Citi creates economic value that is systemically responsible and, in our clients’, best interests. As a financial institution that touches every region of the world and every sector that shapes your daily life, our Enterprise Operations & Technology teams are charged with a mission that rivals any large tech company. Our technology solutions are the foundations of everything we do. We keep the bank safe and provide the technical tools our workers need to be successful. We design our digital architecture and ensure our platforms provide a first-class customer experience. Our operations teams manage risk, resources, and program management. We focus on enterprise resiliency and business continuity. We develop, coordinate, and execute strategic operational plans. Essentially, Enterprise Operations & Technology reengineers client and partner processes to deliver excellence through secure, reliable, and controlled services.
Trust is part of our DNA at Citi. As such, we take safeguarding our customer data very seriously. The Chief Information Security Office (CISO) is made up of deeply dedicated and talented colleagues who work together to ensure the safety of Citi’s and our clients’ assets and information. We manage information security as an end-to-end program – one with a clear mandate and accountability. Our mission is to continually execute and enhance a global security program that is fully anchored to modern control and security frameworks, fully aligned with the technology of the firm, threat-focused and data-driven, and deeply integrated across all Citi businesses globally.
Being talent-driven, we are focused on attracting, developing, and retaining diverse and inclusive talent with a high technical skill level. As a member of our team we will provide you with career development opportunities at all stages of your career. Our employees model a passion for protecting Citi and our clients and believe in treating others with dignity and respect.
Our commitment to diversity includes a workforce that represents the clients we serve globally from all walks of life, backgrounds, and origins. We foster an environment where the best people want to work. We value and demand respect for others, promote individuals based on merit, and ensure opportunities for personal development are widely available to all. Ideal candidates are innovators with well-rounded backgrounds who bring their authentic selves to work and complement our culture of delivering results with pride. If you are a problem solver who seeks passion in your work, come join us. We’ll enable growth and progress together.
#CISO
Officer - Information Security Identity and Access Management (GIAM) – Analyst (Hybrid) ROHQ - Chief Information Security Office (CISO)
An Identity and Access Management analyst is responsible for administering access within a variety of banking applications and systems. The objective of the role is to manage roles and access privileges within compliance to the set information security policies and standards.
Analysts are expected to:
- Demonstrate an understanding of the security layer managed through access administration in the different systems
- Support Global Identity and Access Management (GIAM) operation including weekends and public holidays on a rotational basis, as well as assigned on-call emergency support
- Learn the process modules on administering access in multiple supported systems
- Complete access-related customer requests within operational thresholds on timeliness and accuracy
- Provide troubleshooting support on system access related issues
- Handle customer interactions in a manner adhering to the customer service guidelines
- Provide on-call support as needed and scheduled support during weekends and public holidays on some occasion
- Have good team working skills and ability to work in a fast-paced and high-volume operations
- Manage multiple tasks with strong analytical, documentation, and communication skills, both oral and written
- Identify potential opportunities and concern to raise to the manager's attention
- Raise ideas to improve security controls, customer experience, and/or process efficiency
- Analyze and interpret request volumes to make sound judgement on day-to-day output and improve the process
- Demonstrate particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by complying with applicable laws, rules and regulations, adhering to policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and reporting control issues with transparency
Qualifications
- Bachelor’s Degree/University degree of any course or equivalent experience
- Consistently demonstrates clear and concise written and verbal communication in the English language
- Aptitude to learn a number of application and/or system at a level which one can understand how to administer access
- Utilize Microsoft applications to create and maintain files (MS Excel, MS Word)
Advantages
- Proven excellent customer relationship management skills
- Basic understanding of data quality, information security and cyber security risk
- Basic understanding of Windows desktop operating systems, Mainframe and Unix server, and/or databases
- Basic understanding of password management tool (i.e. CyberArk)
About Citi
Citi is a preeminent banking partner for institutions with cross-border needs, a global leader in wealth management and a valued personal bank in its home market of the United States. Citi does business in more than 160 countries and jurisdictions, providing corporations, governments, investors, institutions and individuals with a broad range of financial products and services.
Job Family Group:
Technology------------------------------------------------------
Job Family:
Infrastructure------------------------------------------------------
Time Type:
Full time------------------------------------------------------
Most Relevant Skills
Please see the requirements listed above.------------------------------------------------------
Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.------------------------------------------------------
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View Citi’s EEO Policy Statement and the Know Your Rights poster.
Citi Philippines takes applications on its own careers site.
Apply on Citi Philippines's siteThe Reference Data Services Analyst 1 is a trainee professional role. Requires a good knowledge of the range of processes, procedures and systems to be used in carrying out assigned tasks and a basic understanding of the underlying concepts and principles upon which the job is based. Good understanding of how the team interacts with others in accomplishing the objectives of the area. Makes evaluative judgements based on the analysis of factual information. They are expected to resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents. Must be able to exchange information in a concise and logical way as well as be sensitive to audience diversity. Limited but direct impact on the business through the quality of the tasks/services provided. Impact of the job holder is restricted to own job.
Responsibilities:
- Willing to work in EMEA shift (from 3:00 PM to 12:00 AM PHT).
- Remediates data in the Clients and Security Coding systems
- Performs trend analysis and identifying root causes Implementing or suggesting solutions based on the root cause analysis
- Liaises with other teams globally to ensure data quality is remediated
- Provides a high level of customer service to our internal stakeholders
- Owns ad-hoc projects from inception through to completion
- Provides tangible metrics to Management
- Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
Qualifications: - Managing various data remediation work streams Projects Knowledge
- Experience of maintaining client static data within a capital markets environment
- Takes ownership of allocated work and is accountable
- Able to identify, trouble shoot issues and ultimately escalate
- Financial services related qualifications
Education: - Bachelor’s/University degree or equivalent experience
#LI-EH3
Data quality position
Job Family Group:
Operations - Services------------------------------------------------------
Job Family:
Reference Data Services------------------------------------------------------
Time Type:
Full time------------------------------------------------------
Most Relevant Skills
Please see the requirements listed above.------------------------------------------------------
Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.------------------------------------------------------
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View Citi’s EEO Policy Statement and the Know Your Rights poster.
Citi Philippines takes applications on its own careers site.
Apply on Citi Philippines's siteThe Supply Chain (SC) Supplier Management Lead Analyst is a senior level position responsible for leading procurement activities such as the negotiation of terms of price, quantity and delivery, analyzing comparable suppliers and agreeing on contracts in coordination with the Corporate Services team. The overall objective of this role is to acquire goods and services requested by company personnel in support of the company's business.
Responsibilities:
- Monitor the establishment of Citi policies and standards on all supplier management requirements to ensure compliance with all applicable regulations and laws across the enterprise
- Oversee project teams tasked with developing and maintaining all supplier risk management tools and frameworks required to implement applicable Citi policies and standards
- Develop/oversee supplier management programs, Citi contingency plan, and Operation Strategy Planners (OSPs) across the enterprise driving Supplier rationalization initiatives
- Supervise government model required to meet Office of the Comptroller of the Currency (OCC) as well as supervise financial risk evaluations and implement supplier risk assessment model
- Manage key enterprise initiatives pertaining to supplier risks including senior management inquiries and the impact of business acquisitions/divestitures
- Serve as project sponsor for the vendor programs and all supplier related practices, policies, and regulations as well as serve as contact for client inquiries and requests received from the business segments in various regions
- Lead the development and performance of reporting for business and group level oversight and governance
- Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
Qualifications: - 6-10 years of relevant experience
- Experience in risk management, operational risk, compliance, audits and controls, and third-party management
- Experience in functional and operational processes
- Working knowledge of Enterprise Resource Planning (ERP) systems and eProcurement tools (e.g. Oracle, Procure-to-Pay, eAuction, eRFX)
- Proficient computer skills with a focus on Microsoft Office applications
- Consistently demonstrates clear and concise written and verbal communication
Education: - Bachelor’s degree/University degree or equivalent experience
- Master’s degree preferred
Job Family Group:
Corporate Services------------------------------------------------------
Job Family:
Supply Chain------------------------------------------------------
Time Type:
Full time------------------------------------------------------
Most Relevant Skills
Please see the requirements listed above.------------------------------------------------------
Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.------------------------------------------------------
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View Citi’s EEO Policy Statement and the Know Your Rights poster.
Citi Philippines takes applications on its own careers site.
Apply on Citi Philippines's siteWhether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.
Shape your Career with Citi
Citi Finance is responsible for the firm’s financial management and related controls. We manage and partner on key Citi initiatives and deliverables, such as our quarterly earnings process and ensuring Citi’s compliance with financial rules and regulations. The team comprises chief financial officers who partner with each of our businesses and disciplines including controllers, financial planning and analysis, strategy, investor relations, tax and treasury.
We’re currently looking for a high caliber professional to join our team as Officer, Finance Reporting Intermediate Analyst based in Taguig, BGC, Metro Manila. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future.
The Finance Reporting Intermediate Analyst is an intermediate level position responsible for the generation, tracking and submission of financial reports in coordination with the Finance Team. The overall objective of this role is to accurately prepare and report business/financial transactions, reports and statements in accordance with local regulatory guidelines.
Responsibilities:
- Support the analysis and submission of reports to the Securities and Exchange Commission (SEC) based on requirements such as SEC Regulations and US GAAP
- Assist with quarterly earnings preparation
- Assist with financial and management reporting
- Document and establish business requirement documents, review test scripts, and interact with business partners to ensure successful migrations of key technology releases utilized by the Reporting team
- Identify and resolve problems using basic Finance knowledge, escalating as needed
- Assist with the implement work flow or process change and redesign
- Assist in the management of one or more processes, reports, procedures, or products
- Execute processes and procedures within defined parameters
- Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
Qualifications:
- 2-5 years of previous Finance experience required
- Experience in finance reporting, including the preparation, analysis, and submission of reports to the Securities and Exchange Commission (SEC), is preferred.
- Self-motivated and detail oriented
- Working knowledge of related industry practices and standards
- Proven problem-solving and decision-making skills
- Consistently demonstrates clear and concise written and verbal communication skills
- Willingness to work EMEA and/or NAM shift schedules.
Education:
- Bachelor’s Degree/University degree or equivalent experience
Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.
Take the next step in your career, apply for this role at Citi today
Job Family Group:
Finance------------------------------------------------------
Job Family:
Financial Reporting------------------------------------------------------
Time Type:
Full time------------------------------------------------------
Most Relevant Skills
Accounting Processes and Financial Controls, Assessment, Balance Sheet, Business Acumen, Constructive Debate, Data Analysis, Financial Reporting, Internal Controls, Process Design, Regulatory Management.------------------------------------------------------
Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.------------------------------------------------------
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View Citi’s EEO Policy Statement and the Know Your Rights poster.
Citi Philippines takes applications on its own careers site.
Apply on Citi Philippines's siteWhether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.
Shape your Career with Citi
Citi Finance is responsible for the firm’s financial management and related controls. We manage and partner on key Citi initiatives and deliverables, such as our quarterly earnings process and ensuring Citi’s compliance with financial rules and regulations. The team comprises chief financial officers who partner with each of our businesses and disciplines including controllers, financial planning and analysis, strategy, investor relations, tax and treasury.
We’re currently looking for a high caliber professional to join our team as Officer, Finance Reporting Intermediate Analyst based in Taguig, BGC, Metro Manila. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future.
The Finance Reporting Intermediate Analyst is an intermediate level position responsible for the generation, tracking and submission of financial reports in coordination with the Finance Team. The overall objective of this role is to accurately prepare and report business/financial transactions, reports and statements in accordance with local regulatory guidelines.
Responsibilities:
- Support the analysis and submission of reports to the Securities and Exchange Commission (SEC) based on requirements such as SEC Regulations and US GAAP
- Assist with quarterly earnings preparation
- Assist with financial and management reporting
- Document and establish business requirement documents, review test scripts, and interact with business partners to ensure successful migrations of key technology releases utilized by the reporting team
- Identify and resolve problems using basic Finance knowledge, escalating as needed
- Assist with the implement work flow or process change and redesign
- Assist in the management of one or more processes, reports, procedures, or products
- Execute processes and procedures within defined parameters
- Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency
Qualifications:
- 2-5 years of previous experience in Finance/Accounting is required
- Self-motivated and detail oriented
- Working knowledge of related industry practices and standards
- Proven problem-solving and decision-making skills
- Consistently demonstrates clear and concise written and verbal communication skills
Education:
- Bachelor’s Degree/University degree or equivalent experience
Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.
Take the next step in your career, apply for this role at Citi today
Job Family Group:
Finance------------------------------------------------------
Job Family:
Financial Reporting------------------------------------------------------
Time Type:
Full time------------------------------------------------------
Most Relevant Skills
Accounting Processes and Financial Controls, Assessment, Balance Sheet, Business Acumen, Constructive Debate, Data Analysis, Financial Reporting, Internal Controls, Process Design, Regulatory Management.------------------------------------------------------
Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.------------------------------------------------------
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View Citi’s EEO Policy Statement and the Know Your Rights poster.
Citi Philippines takes applications on its own careers site.
Apply on Citi Philippines's siteAs a Senior Credit Risk Officer, Vice President, you will own credit risk analysis and underwriting for a portfolio of corporate banking relationships across Singapore, Thailand, and Vietnam, shaping how Citi assesses and manages institutional credit risk across ASEAN. You will apply a holistic view of credit, risk, industry trends, policy, and business dynamics to deliver accurate, well-reasoned risk assessments that support complex client transactions and protect Citi's credit portfolio. This individual contributor role sits within Citi's Institutional Credit Management function, the first line of defense for credit risk across the firm's wholesale businesses.
Responsibilities
- Serve as the credit risk officer for a portfolio of corporate banking relationships across Singapore, Thailand, and Indonesia, owning continuous credit monitoring.
- Draft comprehensive Credit Approval Memos that capture financial analysis, due diligence findings, and risk ratings to support underwriting decisions.
- Conduct financial analysis, projection modeling, and stress testing to evaluate borrower creditworthiness and transaction risk.
- Lead annual and quarterly credit reviews, ad-hoc transaction assessments, and portfolio and industry reviews in partnership with Banking and Risk teams.
- Apply leading credit underwriting practices across the full credit lifecycle, from early origination discussions through final credit approval.
- Assess financing structures, industry dynamics, and local market conditions to form balanced risk and return judgments.
- Build working relationships with Banking, Risk, Regulators, Internal Audit, and other control functions to support sound credit decisions.
- Contribute to strategic initiatives and projects within Citi's Institutional Credit Management underwriting organization.
Required Qualifications & Skills
- Six to ten years of experience in credit risk, underwriting, or related credit analysis roles.
- Proven ability to assess financing structures, financial statements, and industry data to form credit judgments.
- Working knowledge of global credit risk management standards and practices.
- A holistic understanding of credit, risk, industry trends, policy, and business dynamics.
- Strong verbal and written communication skills, with the ability to present analysis clearly to varied audiences.
- Ability to negotiate and resolve differing viewpoints among stakeholders across business and risk functions.
- Bachelor's degree or equivalent practical experience.
Beneficial Skills & Qualifications
- Deep technical expertise in end-to-end credit analysis and underwriting.
- Familiarity with local markets, regulations, and competitive dynamics across Singapore, Thailand, and Indonesia.
- Experience navigating complex organizational structures across geographies and functions.
What We Offer
Citi invests in the growth and impact of credit risk professionals who shape institutional risk decisions across global markets.
- Work in a hybrid model with 3 days in the office and 2 days working remotely each week.
- Collaborate with credit, risk, and banking professionals across Southeast Asia and globally.
- Build deep expertise in credit underwriting through exposure to complex, cross-border transactions.
- Access ongoing learning and development programs to strengthen credit and risk skills.
- Benefit from programs supporting financial wellbeing, physical health, and family needs.
- Shape credit decisions that directly influence Citi's institutional risk portfolio.
Apply today to shape institutional credit decisions that protect Citi's portfolio across Southeast Asia.
#LI-WP1
Job Family Group:
Risk Management------------------------------------------------------
Job Family:
Credit Risk------------------------------------------------------
Time Type:
Full time------------------------------------------------------
Most Relevant Skills
Analytical Thinking, Credible Challenge, Financial Analysis, Governance, Policy, Procedure, and Regulation, Risk Management Lifecycle.------------------------------------------------------
Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.------------------------------------------------------
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View Citi’s EEO Policy Statement and the Know Your Rights poster.
Citi Philippines takes applications on its own careers site.
Apply on Citi Philippines's siteWhether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.
Shape your Career with Citi
Citi’s Operations and Technology (O&T) enables Citi to achieve its day-to-day operational and long-term growth goals, enabling execution of Citi’s strategy by providing services, technical solutions and infrastructure across the bank.
We’re currently looking for a high caliber professional to join our team as Officer, KYC Operations Analyst - Japanese Speaking - APAC Shift (Internal Job Title: KYC Operations Analyst 2 - C10) based in BGC Taguig, Philippines. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:
- We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.
- We empower our employees to manage their financial well-being and help them plan for the future.
- We have a variety of programs that help employees balance their work and life, including generous paid time off packages.
The KYC Operations Analyst 2 is an intermediate-level position responsible for Anti-Money Laundering (AML) monitoring, governance, oversight and regulatory reporting activities in coordination with the Compliance and Control team. The overall objective of this role is to develop and manage a dedicated internal KYC (Know Your Client) program at Citi.
In this role, you’re expected to:
- Fluent in Japanese language (Nihongo), can understand, read, write and speak fluently.
- Conduct client profile reviews for customer accounts
- Review all information and documentation ensuring compliance with local regulation and Citi standards.
- Update KYC forms and client profiles according to policy requirements
- Follow up with clients to ensure information is received before due dates.
- Perform KYC tasks, including monitoring and tracking of the KYC records and Appendix approval process, assisting with the development and execution of action planning for expiring records, and ensuring records are not past due.
- Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
As a successful candidate, you’d ideally have the following skills and exposure:
- Bachelor’s/University degree or equivalent experience
- 0-4 years related experience
- Excellent Analytical skills
- Good attention to details.
Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.
Take the next step in your career, apply for this role at Citi today
https://jobs.citi.com/dei
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
#LI-EH3
Job Family Group:
Operations - Services------------------------------------------------------
Job Family:
Business KYC------------------------------------------------------
Time Type:
Full time------------------------------------------------------
Most Relevant Skills
Business Acumen, Credible Challenge, Laws and Regulations, Management Reporting, Policy and Procedure, Program Management, Referral and Escalation, Risk Controls and Monitors, Risk Identification and Assessment, Risk Remediation.------------------------------------------------------
Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.------------------------------------------------------
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View Citi’s EEO Policy Statement and the Know Your Rights poster.
Citi Philippines takes applications on its own careers site.
Apply on Citi Philippines's siteThe Cash & Collateral Management Intermediate Analyst is a developing professional role. Deals with most problems independently and has some latitude to solve complex problems. Integrates in-depth specialty area knowledge with a solid understanding of industry standards and practices. Good understanding of how the team and area integrate with others in accomplishing the objectives of the subfunction/ job family. Applies analytical thinking and knowledge of data analysis tools and methodologies. Requires attention to detail when making judgments and recommendations based on the analysis of factual information. Typically deals with variable issues with potentially broader business impact. Applies professional judgment when interpreting data and results. Breaks down information in a systematic and communicable manner. Developed communication and diplomacy skills are required in order to exchange potentially complex/sensitive information. Moderate but direct impact through close contact with the businesses' core activities. Quality and timeliness of service provided will affect the effectiveness of own team and other closely related teams.
Responsibilities:
- The role is working in APAC shift from 9am to 6pm with some late-night calls for EMEA.
- Responsible for the efficient and proper utilization of cash & collateral throughout the firm, and its subsidiaries, on both a domestic and international basis. Working with the funding and credit relations groups, will analyze cash flow, use of cash capital and collateral, transfer of funds (intra-company and with outside parties), bank account usage, bank compensation, and flow-through of funds
- Establish controls for all cash & collateral movements and cash usage and coordinate activities with auditing functions
- Arrange lock-box and/or other security/control systems in domestic and international locations and work closely with various operations settlement areas to establish proper procedures and controls
- Play a significant role in developing and coordinating data processing systems as they relate to both the cash management group and the entire treasury function along with the collateral operations group
- Monitor portfolios and associated exposure to ensure collateral is requested from internal and external counterparties in a timely manner
- Integrates a solid understanding of industry and business standards and practices of collateral and margin processes
- Applies professional judgment, analytical thinking and knowledge of data analysis tools and methodologies to make recommendations to senior management to support process improvement
- Deals with most collateral related problems independently and has some latitude to resolve complex issues
- Day-to-day focus is on resolution of complex collateral issues, where expertise is required to interpret against policies, guidelines or processes
- Applies judgment when interpreting data, preparing reports, and presents findings to management
- Makes resolution recommendations based on identified trends and facts
- Designs and analyzes complex reports often related, but not limited to Collateral and Margin processes to satisfy management requirements and support/control activities
- Participates in, and supports the implementation of, projects as assigned, applies project management skills to support initiatives
- Interprets data and makes recommendations for the launch of new products/ services and upgraded platforms that supports collateral and margin functions
- Demonstrates a strong understanding of the collateral and margining processes to identify policy gaps and formulate policies to support the streamlining of related work processes
- Minimizes risk to the bank through a solid understanding of procedural requirements - provides solutions to reduce errors, and to adhere to audit and control policies
- Timely management, escalation and resolution of all requests / inquiries / issues / errors
- Applies a solid understanding of how the team and area integrate with others (middle office, settlements, control, etc.) in accomplishing the objectives of the sub-unit, and the wider Operations group
- Provides informal guidance and/or on-the-job-training to new team members
- Utilizes advanced communication, interpersonal and diplomacy skills to interact with colleagues, management and internal/external clients, in order to exchange potentially complex/sensitive information in a concise and logical way, while being sensitive to audience diversity.
- Has direct interaction with external customers to disseminate or explain information
- Individuals at this level usually have full ownership for one or more processes, reports, procedures or products, and may also be considered analytical or procedural experts, representing a unit or team on cross-functional processes or project deliverables at a broader level.
- Performs other duties and functions as assigned
- Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
Qualifications:
- 2-5 years relevant experience
- Individuals who are emerging as an expert in a specific skill set, business area or product but who remain focused primarily on daily execution
Education:
- Bachelor’s/University degree or equivalent experience
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
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Job Family Group:
Operations - Transaction Services------------------------------------------------------
Job Family:
Cash and Collateral Management------------------------------------------------------
Time Type:
Full time------------------------------------------------------
Most Relevant Skills
Please see the requirements listed above.------------------------------------------------------
Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.------------------------------------------------------
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View Citi’s EEO Policy Statement and the Know Your Rights poster.
Citi Philippines takes applications on its own careers site.
Apply on Citi Philippines's siteYou are the brains behind our work …
At Citi, we do not just adapt to change – we drive it. Our Full Time Technology Analyst Program is where forward thinking talents meet unparalleled opportunities. This is your chance to innovate, influence, and make an impact in the most global financial institution!
Citi Technology partners to ensure that Citi’s platforms can “Be the Best” for clients globally, with a diverse and ethical workforce that applies innovation and automation to deliver a world class client experience and strengthen our reputation. We have over 30,000 technologists globally who are dedicated to serving our clients’ needs across the firm. By utilizing a broad range of technologies, we are at the forefront of innovation. We seek to drive our systems and processes towards scalable, low-latency, high frequency enterprise systems to support Citi’s strategic priorities.
We provide you with the knowledge and skills you need to succeed…
We’re committed to teaching you the ropes. The 2-year Analyst Program starts in July and begins with a robust training program. Here at Citi, rotational programs are intended to help you build a broad skillset and accelerate your career growth by gaining exposure to more than one team in Infrastructure. Our rotational program will help you discover the best fit for your skills and long-term career goals at Citi.
Your time here will look something like this...
Technology Infrastructure in Citi provides critical technical foundation to the firm and is responsible for delivering reliable IT solutions, scalable infrastructure services, and secure capabilities while creating a trusted customer experience and enabling Citi's workforce to be the best for our customers. From its position at the heart of the firm,
Technology Services is responsible for creating and maintaining the foundational infrastructure that underpins the Company's global operations. This includes physical facilities, network connectivity, computing resources, and data management. Additionally, the team develops and manages the essential tools and platforms that enable Citi employees to perform their roles efficiently across the globe.
You will be working on Infrastructure Management: Design, implement, and maintain physical infrastructure components, including data centers, server rooms, and associated hardware. Ensure stability, availability, and performance of all technology infrastructure. Manage capacity planning and growth for computing and storage resources.
While technologies can vary slightly from team to team, Analysts will have exposure within the following categories:
- Microservices Developer: Java, Spring Framework, Pivotal Cloud Foundry
- Front-End Web Development: React or Angular, Apigee TypeScript, HTML5
- Generative AI & AI Agents: GitHub Copilot with various models, Citi Squad (automated code reviews), Devin.AI (Agentic Code generation), Prompt Engineering, Workflow Design, GenAI Optimization, Stylus Workspaces (In-house Gemini)
- Data Analytics: Utilizing tools like Splunk, Tableau, and Adobe Analytics to track customer journey adoption and measure the business value of delivered products.
No matter your team placement, as a member in our program, you can expect:
- Global Exposure: Work in globally scoped projects with cross-functional teams and gain insights into how technology drives the financial sector worldwide.
- Continuous Learning: Benefit from structured learning, networking, mentoring, and development programs that are designed to sharpen your technical prowess, enhance your business insight, and cultivate your leadership skills.
- Real Impact: Contribute to real-world projects that shape the future of banking, from developing next-gen digital banking solutions to enhancing our cybersecurity defenses and driving data-powered innovations.
To join Citi, you should meet the following criteria:
- Graduation between Dec 2026 and July 2027.
- Educational background: Bachelor’s degree Computer Science, Computer Engineering, Information Technology, Management Information Systems, or other tech related degrees.
- GPA of 3.0 or better is preferred.
- A proactive problem-solver who thrives on innovation and embraces challenges with enthusiasm, leveraging Generative AI to address complex business problems and create novel solutions.
- Possess a global outlook and willingness to collaborate across cultures and time zones.
- Have excellent communication skills, project management, leadership, attention to detail, and the ability to work well within diverse teams.
- Ability to pass technical interviews consisting of basic algorithmic programming exercises.
- Must be collaborative and adaptable, with excellent communication skills. Prior experience working in agile teams is desirable.
- Work Authorization: Authorized to work in the Philippines without the need for employer sponsorship, now or in the future.
Who we think will be a great fit...
A steadfast dedication to learning and a true passion for business are vital. As global industries continue to evolve, we are seeking professionals who bring a global perspective to the future of banking and are eager to make an impact at the corporate level using AI. We value diversity and so do you.
This program is ideal for those who:
- Are ambitious, with relentless drive to succeed in a fast-paced, dynamic environment.
- Are curious about how technology can revolutionize finance and are eager to be at the forefront of this transformation.
- Want to grow into a future tech leader, with a passion for both technology and its application in the global financial industry.
Job Family Group:
Management Development Programs------------------------------------------------------
Job Family:
Undergraduate------------------------------------------------------
Time Type:
Full time------------------------------------------------------
Most Relevant Skills
Please see the requirements listed above.------------------------------------------------------
Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.------------------------------------------------------
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View Citi’s EEO Policy Statement and the Know Your Rights poster.
Citi Philippines takes applications on its own careers site.
Apply on Citi Philippines's site