FP

foodpanda Philippines

Jobs
FP
Full-timeTaguig City · Taguig, , Philippines · Hybrid2 months ago

Job Description
Get to Know the Team
Our Finance Business Services (FBS) team is a true regional powerhouse, dedicated to driving value creation for local finance teams through four pillars: Strategic Sourcing, Transformation & Automation, Process Design, and Service Delivery.
Our Philippines-based Shared Service Centre (SSC) acts as the vital operational anchor for our iconic brands. We are a team defined by our commitment to cutting-edge digitalisation and analytics, continually raising the bar to improve our global finance operations.
Get to Know the Role
Reporting directly to the Senior Director, Finance Business Services, you will be instrumental in architecting and executing the SSC’s performance governance framework. This role is dedicated to championing KPI tracking and ensuring absolute data accuracy, delivering the reporting and analytics that drive visibility across service delivery, operational productivity, and financial outcomes. As a high-impact individual contributor, you will focus on providing the sophisticated insights necessary to support strategic decision-making and enable a culture of relentless continuous improvement throughout the SSC.
Key Responsibilities: Your Strategic Mandate

  • Own and Evolve the Performance Governance Framework: Design, standardize, and continuously improve KPI and SLA frameworks across P2P, O2C, and R2R processes, ensuring clear metric definitions, governance, and consistent calculation logic across regions and stakeholders. This includes establishing respective governance forums (e.g., monthly business reviews, weekly dashboard set-ups, etc.) and serving as the central point of truth for performance measurement within the SSC.
  • Ensure Data Integrity and Performance Visibility: Establish and maintain robust performance datasets as the single source of truth, reconciling data across ERP systems and BI tools. Use this foundational data to monitor SLA adherence, analyse volume and cycle-time trends, and proactively highlight risks and areas of underperformance to drive stakeholder action.
  • Deliver Insightful, Actionable Reporting: Partner with Data Analytics and Finance Systems teams to design and enhance dashboards, translating complex datasets into tailored, actionable insights for senior stakeholders while enabling robust governance and self-service analytics.
  • Drive Continuous Improvement and Value Creation: Embed performance-driven decision-making across the SSC by challenging existing assumptions and identifying opportunities to raise the bar on efficiency and service quality. Quantify the impact of automation and process improvements, building transparency around value creation, and acting as a thought partner to senior leadership on performance optimization.

Qualifications

  • Experience: 5–8 years in FP&A, or performance management, ideally in high-volume, multi-country environments.
  • Technical Skills: Proficiency in Google Apps (GoogleSheets, GBQ), SQL or Python scripting, and BI tools (Looker, Tableau). Knowledge of SAP, Concur, and Ariba
  • Analytical Mindset: Detail-oriented with a strong focus on data accuracy and a proactive approach to identifying issues and insights.
  • AI Fluency: Demonstrated exposure to LLMs and Generative AI tools (e.g., Claude, N8N, Gemini, NotebookLM, Custom Copilots) with a proven ability to leverage them for complex data analysis, workflow automation, and insightful reporting.

Life at Delivery Hero: Our Leadership Principles
Our Leadership Principles (LPs) are the essential DNA for how we act, do business, and lead as one unified team. These six principles don't just guide us—they empower every individual to actively shape our culture and drive transformative impact:

  • Own It: We solve problems end-to-end and champion a long-term view.
  • Dive Deep: We rigorously challenge data, ensuring we fundamentally understand the mechanics of our success.
  • Deliver Value Fast: We operate with urgency, moving quickly and adapting instantly for maximum impact.
  • Bring Good Vibes: We actively cultivate a positive, trusting environment by celebrating both effort and success.
  • Raise The Bar: We set and pursue ambitious goals, obsessively building high-performing teams.
  • Stay Humble: We commit to keeping an open mind, learning relentlessly, and knowing that our journey of improvement never ends.

Additional Information
Join us to build, deliver, and lead in a culture that values diverse backgrounds and pushes the envelope of what's possible!

Company Description
foodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

foodpanda Philippines takes applications on its own careers site.

Apply on foodpanda Philippines's site
FP
Full-timeTaguig City · Taguig, , Philippines · Hybrid2 months ago

Job Description
“Bringing convenience to your everyday” - that’s our mission at foodpanda (small ‘f’)! So whether it’s by delivering food on our signature pink bikes, providing insights into the newest food trends, or getting you the groceries you need, we’re all about keeping you fed.
We’re looking for a highly motivated Finance Controller to oversee the Q-Commerce portfolio of APAC, Europe and Turkey region as well as provide value-added analysis contributing to important business decisions with key stakeholders. The Finance Controller will be based in Philippines and will be a key member of the Regional Finance Insights team.
The Controller will collaborate with multiple stakeholders across the APAC, Europe and Turkey region and will support financial planning, budgeting, reporting, analysis, and compliance. The candidate will thrive in a culture of accountability and transparency and be highly responsive to the needs of the continually evolving organization. The individual will have exceptional attention to detail, but will also be a strategic thinker, excited by the opportunity to test ideas and lead projects that impact the company.
Responsibilities:

  • Partner with local and regional stakeholders across APAC, Europe, and Turkey to ensure accurate and timely Month End Close for the Q-Commerce portfolio.
  • Develop and maintain tools and financial models to support monthly Month End Close, Forecasts and Annual Budgets.
  • Perform detailed variance analysis to explain financial performance and key business drivers.
  • Prepare accurate and insightful management reporting decks to support strategic decision-making.
  • Drive process optimization and standardization, enhancing reporting efficiency by implementing new accounting processes and guidelines.
  • Monitor KPIs and financial metrics to assess performance and financial impact.
  • Collaborate with FP&A and Business Insights teams to deliver value-added analysis that drives forecasting and business strategy.
  • Assist in ad-hoc projects and systems implementation, focusing on continuous automation and streamlining of regional processes.

Qualifications

  • Bachelor’s degree in Accounting, Finance, Economics, or a related field.
  • 5-6 years of experience in accounting, auditing, or finance roles; Big 4 audit experience is highly preferred.
  • Exceptional analytical skills with proficiency in English , both written and verbal.
  • Proven ability to drive organizational change through proactive stakeholder management and a deep understanding of business dynamics.
  • Expert-level knowledge of finance, complex financial modeling, budgeting, and GAAP.
  • Strong communication skills with the ability to synthesize and explain complex financial issues for stakeholders at all levels.
  • Resilient and detail-oriented problem solver who thrives under pressure.
  • Passionate about building scalable, automated financial systems and continuously optimizing processes.

Additional Information
What we Offer:

  • A dynamic and challenging work environment.
  • A company committed to developing you personally and professionally.
  • A great working atmosphere with regular company and team events.
  • A vibrant and international team committed to diversity and inclusion.
  • Responsibility from day one in a fast growing and global company.
  • Other benefits include free food, health and dental insurance, and learning and development opportunities!
    foodpanda is operated by the Delivery Hero Group (“ DH Group ”), the global leader in the food delivery industry, processing over 4 million orders daily, operating in 40+ markets, with over 25,000 employees and approximately 600,000+ restaurant partners worldwide.

Company Description
foodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

foodpanda Philippines takes applications on its own careers site.

Apply on foodpanda Philippines's site
FP
Full-timeAngeles City · Angeles, Central Luzon, Philippines · Remote2 months ago

Job Description

  • You will be part of our company’s growth by acquiring new restaurants to partner with us
  • You will effectively and efficiently exhaust leads and close deals with target restaurants by cold calling, fieldwork, virtual presentations, etc). You will consistently make a good first impression, effectively communicate the benefits of foodpanda's premium product, and negotiate contracts with partner restaurants.
  • Effectively and creatively present foodpanda’s packages to potential vendors
  • Work closely with other departments to make sure we have a successful vendor incubation
  • Exceed sales goals: The BDE will play a crucial role in driving volume & quality sales and achieving performance-based goals, both as an individual and as part of a team. They will be motivated to over-achieve sales targets and contribute to the continuous growth of foodpanda. Sales incentives will be offered to reward exceptional performance.
  • Be the local representative in the area: monitoring competitor activities, gathering feedback, and provide recommendations to ensure a healthy market share.
  • As a local market expert, the Business Development Executive will gather feedback from partner restaurants and provide valuable recommendations for improvements to management. They will have a good understanding of the food market, proactively engage with quality vendors and stay updated on the latest developments in order to effectively contribute to foodpanda's success.

Qualifications

  • Candidate with Bachelor’s degree in business, marketing, mass communication or related area preferred
  • At least 1 - 2 years experience in sales, business development, upselling and similar areas, preferably with field sales experience is needed for this position
  • Good understanding of Sales Pipeline Management
  • Good communication skills. Preferably comfortable to speak in both English, Filipino, and in the local dialect in the area
  • Open for fresh graduates. Preferably with sales experience through internship
  • Open to do extensive fieldwork within Pampanga, Pangasinan or Baguio area
  • Highly motivated to over-achieve sales target
  • Excellent communication skills, including a clear, confident speaking voice and a friendly rapport with customers/client
  • Ability to be flexible and creative in dealing with customers/client
  • Experience working with Salesforce.com or similar CRM is an advantage
  • Self motivated team player with a proven ability to work in a fast paced environment and can work independently

Company Description
foodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

foodpanda Philippines takes applications on its own careers site.

Apply on foodpanda Philippines's site
FP
Part-timeTaguig City · Taguig, , Philippines · On-site3 months ago

Job Description
We are looking for two (2) detail-oriented Sales Administrators to join our Commercial team in Taguig on a 12-month fixed-term contract. In this entry-level role, you will provide essential operational and administrative support to our Field Business Development (BD) team. By taking ownership of merchant onboarding, KYB documentation, and database tracking, you will directly help accelerate our sales pipeline and team efficiency.

  • Merchant Onboarding: Execute end-to-end administrative onboarding processes for new merchants and accounts to ensure smooth transition times.
  • KYB & Compliance Processing: Collect, verify, and organize localized Know Your Business (KYB) documentation and client files.
  • Database Management: Maintain and update merchant databases, sales records, and pipeline tracking systems with high accuracy.
  • Sales Support: Handle routine administrative tasks to offload paperwork from Field BDs, enabling them to focus on client-facing sales activities.

Qualifications

  • Open to entry-level candidates; prior experience in sales admin, data entry, customer service, or commercial support is a plus.
  • Technical Skills: Basic proficiency in spreadsheets (MS Excel / Google Sheets) and familiarity with CRM or database management systems.
  • Core Competencies: Strong attention to detail, excellent organizational skills, and a reliable, execution-driven work ethic.
  • Communication: Clear written and verbal communication skills to effectively collaborate with local sales teams

Company Description
foodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

foodpanda Philippines takes applications on its own careers site.

Apply on foodpanda Philippines's site
FP
Full-timeLucena City · Lucena City, Calabarzon, Philippines · Remote3 months ago

Job Description

  • You will be part of our company’s growth by acquiring new restaurants to partner with us
  • You will effectively and efficiently exhaust leads and close deals with target restaurants by cold calling, fieldwork, virtual presentations, etc). You will consistently make a good first impression, effectively communicate the benefits of foodpanda's premium product, and negotiate contracts with partner restaurants.
  • Effectively and creatively present foodpanda’s packages to potential vendors
  • Work closely with other departments to make sure we have a successful vendor incubation
  • Exceed sales goals: The BDE will play a crucial role in driving volume & quality sales and achieving performance-based goals, both as an individual and as part of a team. They will be motivated to over-achieve sales targets and contribute to the continuous growth of foodpanda. Sales incentives will be offered to reward exceptional performance.
  • Be the local representative in the area: monitoring competitor activities, gathering feedback, and provide recommendations to ensure a healthy market share.
  • As a local market expert, the Business Development Executive will gather feedback from partner restaurants and provide valuable recommendations for improvements to management. They will have a good understanding of the food market, proactively engage with quality vendors and stay updated on the latest developments in order to effectively contribute to foodpanda's success.

Qualifications

  • Candidate with Bachelor’s degree in business, marketing, mass communication or related area preferred
  • At least 1 - 2 years experience in sales, business development, upselling and similar areas, preferably with field sales experience is needed for this position
  • Good understanding of Sales Pipeline Management
  • Good communication skills. Preferably comfortable to speak in both English, Filipino, and in the local dialect in the area
  • Open for fresh graduates. Preferably with sales experience through internship
  • Open to do extensive fieldwork within Lucena/ Candelaria area
  • Highly motivated to over-achieve sales target
  • Excellent communication skills, including a clear, confident speaking voice and a friendly rapport with customers/client
  • Ability to be flexible and creative in dealing with customers/client
  • Experience working with Salesforce.com or similar CRM is an advantage
  • Self motivated team player with a proven ability to work in a fast paced environment and can work independently

Company Description
foodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

foodpanda Philippines takes applications on its own careers site.

Apply on foodpanda Philippines's site
FP
Full-timeTaguig City · Taguig, NCR, Philippines · Hybrid4 months ago

Job Description

  • You will be part of our company’s growth by acquiring new restaurants to partner with us
  • You will effectively and efficiently exhaust leads and close deals with target restaurants by cold calling, fieldwork, virtual presentations, etc). You will consistently make a good first impression, effectively communicate the benefits of foodpanda's premium product, and negotiate contracts with partner restaurants.
  • Effectively and creatively present foodpanda’s packages to potential vendors
  • Work closely with other departments to make sure we have a successful vendor incubation
  • Exceed sales goals: The BDE will play a crucial role in driving volume & quality sales and achieving performance-based goals, both as an individual and as part of a team. They will be motivated to over-achieve sales targets and contribute to the continuous growth of foodpanda. Sales incentives will be offered to reward exceptional performance.
  • Be the local representative in the area: monitoring competitor activities, gathering feedback, and provide recommendations to ensure a healthy market share.
  • As a local market expert, the Business Development Executive will gather feedback from partner restaurants and provide valuable recommendations for improvements to management. They will have a good understanding of the food market, proactively engage with quality vendors and stay updated on the latest developments in order to effectively contribute to foodpanda's success.

Qualifications

  • Candidate with Bachelor’s degree in business, marketing, mass communication or related area preferred
  • At least 1 - 2 years experience in sales, business development, upselling and similar areas, preferably with field sales experience is needed for this position
  • Good understanding of Sales Pipeline Management
  • Good communication skills. Preferably comfortable to speak in both English, Filipino, and in the local dialect in the area
  • Open for fresh graduates. Preferably with sales experience through internship
  • Open to do extensive fieldwork within Metro Manila area
  • Highly motivated to over-achieve sales target
  • Excellent communication skills, including a clear, confident speaking voice and a friendly rapport with customers/client
  • Ability to be flexible and creative in dealing with customers/client
  • Experience working with Salesforce.com or similar CRM is an advantage
  • Self motivated team player with a proven ability to work in a fast paced environment and can work independently

Company Description
foodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

foodpanda Philippines takes applications on its own careers site.

Apply on foodpanda Philippines's site
FP
Full-timeTaguig City · Manila, NCR, Philippines · Hybrid5 months ago

Job Description
In July 2024, Delivery Hero SE merged its market-leading food delivery businesses, namely foodora and Yemeksepeti in Europe, and foodpanda in Asia. Together, all three businesses now form the second-largest organization within Delivery Hero, following Woowa in South Korea. Powered by Delivery Hero's Pandora platform technology, the newly formed organization will continue to be known by the respective brands to customers, vendors and partners.
Get to Know the Team
Our Finance Business Services (FBS) team is a true regional powerhouse, dedicated to driving value creation for local finance teams through four pillars: Strategic Sourcing, Transformation & Automation, Process Design, and Service Delivery. We leverage a sophisticated hub-and-spoke model to service our global markets economically and efficiently.
Our Philippines-based Shared Service Centre (SSC) acts as the vital operational anchor for three iconic Delivery Hero brands—foodpanda, foodora, and Yemeksepeti—supporting 16 locations across APAC, Europe, and Turkey. We are a team defined by our embrace of cutting-edge digitalization and analytics, constantly committed to raising the bar in global finance operations.
Get to Know the Role:
As the Director of the Finance SSC, you will assume leadership of a high-performing organization exceeding 200 FTEs. Your mission is critical: to strategically scale our operations to support future growth while guaranteeing the timely and accurate delivery of all core O2C, P2P, and R2R processes. You will serve as the strategic architect of our Philippines SSC, ensuring our local operational excellence is fully aligned with our’s ambitious Finance transformation agenda.
Key Responsibilities: Your Strategic Mandate
As the Director of the Finance SSC, you will be the strategic architect driving our global competitive edge. Your mandate goes beyond execution; it’s about transformation.

  • Architecting the Future (Strategy & Scalability): Shape and execute a bold multi-year strategy for the SSC, building scalability and resilience that directly aligns with our ambition to "Grow faster than the market in every market." This includes leading a high-performing organization of 200+ FTEs to support the future growth across O2C, P2P, and R2R processes.
  • Driving Operational Excellence & Automation: Champion efficiency by constantly challenging the status quo. Drive operational excellence through aggressive digitalization, standardization, and automation, focusing on accelerating value delivery.
  • Guaranteeing Accountability and Service Delivery: Ensure impeccable day-to-day operations. Maintain strict SLA/OLA compliance, swiftly resolve complex issues, and proactively manage stakeholder engagement. This guarantees the timely and accurate delivery of O2C, P2P, and R2R processes while optimizing core metrics like Overall SLA performance and Escalation resolution.
  • Mastering Compliance and Risk: Maintain a strong commitment to robust compliance, adhering strictly to internal controls and regulatory requirements (BOI, BIR, SEC).
  • Championing Data-Driven Leadership: Shift the organization to a proactive mindset. Champion a data-centric approach to performance management using real-time dashboards and analytics. Success will be measured against rigorous KPIs, including Benchmarking against SSC productivity, quality, and cost metrics and achieving high Customer Satisfaction (cNPS).
  • Leading Transformational Change: Collaborate seamlessly with Regional/Global Process Owners and the Transformation & Automation Teams to support the identification and implementation of high-impact process improvement initiatives. Furthermore, lead organizational change management to embed new ways of working, build team resilience, and foster a culture of continuous improvement and high Team engagement (eNPS).

Key Performance Indicators (KPIs): Measuring Your Impact
Your success will be quantified across key areas of performance, transformation, and talent:

  • Overall SLA performance across all process domains
  • Escalation resolution & management efficiency
  • Team engagement score (eNPS)
  • Audit performance and timely resolution of management action plans
  • Customer Satisfaction score (cNPS)
  • Benchmarking against leading SSC productivity, quality, and cost metrics
  • Change adoption metrics (process standardization rate, automation uptake)

Qualifications
We are looking for a visionary leader with a deep operational foundation:

  • Experience: 15+ years of SSC/Global Business Services (GBS) experience, including at least 3 years in a senior leadership role
  • Proven Scale Leadership: A track record of successfully leading 150+ FTE multi-tower operations (spanning O2C, P2P, and R2R)
  • Technology Fluency: Knowledge of major ERP systems (SAP), procurement tools (Ariba), expense management (Concur), and various workflow/automation tools is strongly preferred
  • Executive Communication: Exceptional stakeholder management and C-suite communication skills, capable of influencing global partners
  • People Development: Demonstrated strong people leadership and cultural development capability, driving engagement and performance

Company Description
As the world’s pioneering local delivery platform, our mission is to deliver an amazing experience, fast, easy, and to your door. We operate in over 70+ countries worldwide, powered by tech, designed by people. As one of Europe’s largest tech platforms, headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. We enable creative minds to deliver solutions that create impact within our ecosystem. We move fast, take action and adapt. No matter where you're from or what you believe in, we build, we deliver, we lead. We are Delivery Hero.

foodpanda Philippines takes applications on its own careers site.

Apply on foodpanda Philippines's site
FP
Full-timeCavite City · Cavite, Calabarzon, Philippines · Hybrid6 months ago

Job Description

  • Manage and enhance the work relationship with the partner restaurant chains through regular, personal contact with the restaurant manager
  • Renegotiate the contracts conditions such as commission rate or minimum basket size with restaurant manager on a regular basis
  • Convince restaurant manager to implement the backlink on their website and/or a splash page to convert online traffic into additional orders
  • Design and improve the aftersales process by streamlining the operations and the CRM system
  • Find and convince the best partner restaurants to join the corporate menu booklet and monitor the order evolution as well as customer experience after integration
  • Negotiate exclusive deals with the best partner restaurants in order to increase the orders and at the same time safeguarding the relationship quality to the partner restaurant
  • Ensure that all partner restaurants maintain a high customer experience and brief them on how to even improve it

Qualifications

  • Bachelor’s degree graduate
  • Preferably 1-3 years lead or account management experience preferable in the food and beverages industry
  • Great interpersonal and communication skills in person, strong negotiation skills
  • A desire to contact the best local restaurants and chains: you thrive and excel at convincing people
  • Endurance and perseverance in the process of follow up on partner restaurants
  • Pleasant personality, high level of enthusiasm and commitment
  • Ability to work structured and efficiently organize the communication process with our partners
  • Team player, self-motivated with the ability to work self-reliant
  • Keen interest and good understanding of building relationships with clients
  • Required language(s): English and Filipino
  • Location: Cavite Area

Company Description
foodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

foodpanda Philippines takes applications on its own careers site.

Apply on foodpanda Philippines's site
FP
Full-timeTaguig City · Taguig, NCR, Philippines · Hybrid6 months ago

Job Description

  • Manage and enhance the work relationship with the partner restaurant chains through regular, personal contact with the restaurant manager
  • Renegotiate the contracts conditions such as commission rate or minimum basket size with restaurant manager on a regular basis
  • Convince restaurant manager to implement the backlink on their website and/or a splash page to convert online traffic into additional orders
  • Design and improve the aftersales process by streamlining the operations and the CRM system
  • Find and convince the best partner restaurants to join the corporate menu booklet and monitor the order evolution as well as customer experience after integration
  • Negotiate exclusive deals with the best partner restaurants in order to increase the orders and at the same time safeguarding the relationship quality to the partner restaurant
  • Ensure that all partner restaurants maintain a high customer experience and brief them on how to even improve it

Qualifications

  • Bachelor’s degree graduate
  • Preferably 1-3 years lead or account management experience preferable in the food and beverages industry
  • Great interpersonal and communication skills in person, strong negotiation skills
  • A desire to contact the best local restaurants and chains: you thrive and excel at convincing people
  • Endurance and perseverance in the process of follow up on partner restaurants
  • Pleasant personality, high level of enthusiasm and commitment
  • Ability to work structured and efficiently organize the communication process with our partners
  • Team player, self-motivated with the ability to work self-reliant
  • Keen interest and good understanding of building relationships with clients
  • Required language(s): English and Filipino
  • Location: Cavite, South Luzon

Company Description
foodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

foodpanda Philippines takes applications on its own careers site.

Apply on foodpanda Philippines's site
FP
Full-timeTaguig City · Taguig, NCR, Philippines · On-site6 months ago

Job Description

  • Manage and enhance the work relationship with the partner restaurant chains through regular, personal contact with the restaurant manager
  • Renegotiate the contracts conditions such as commission rate or minimum basket size with restaurant manager on a regular basis
  • Convince restaurant manager to implement the backlink on their website and/or a splash page to convert online traffic into additional orders
  • Design and improve the aftersales process by streamlining the operations and the CRM system
  • Find and convince the best partner restaurants to join the corporate menu booklet and monitor the order evolution as well as customer experience after integration
  • Negotiate exclusive deals with the best partner restaurants in order to increase the orders and at the same time safeguarding the relationship quality to the partner restaurant
  • Ensure that all partner restaurants maintain a high customer experience and brief them on how to even improve it

Qualifications

  • Bachelor’s degree graduate
  • Preferably 1-3 years lead or account management experience preferable in the food and beverages industry
  • Great interpersonal and communication skills in person, strong negotiation skills
  • A desire to contact the best local restaurants and chains: you thrive and excel at convincing people
  • Endurance and perseverance in the process of follow up on partner restaurants
  • Pleasant personality, high level of enthusiasm and commitment
  • Ability to work structured and efficiently organize the communication process with our partners
  • Team player, self-motivated with the ability to work self-reliant
  • Keen interest and good understanding of building relationships with clients
  • Required language(s): English and Filipino
  • Location: Metro Manila area

Company Description
foodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

foodpanda Philippines takes applications on its own careers site.

Apply on foodpanda Philippines's site