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People Champion Internat TaskUs Philippines
Full-timeMeycauayan City · Meycauayan, Bulacan, Philippines · On-site3 years ago

It started with one ridiculously good idea - Create a different breed of BPO! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion; exploring new technologies, being ready to handle any challenge in a moment’s notice, mastering consistency in an ever-changing world – that’s what it takes to get there. If that's something you want to be apart of, apply today! TaskUs believes in nurturing the next generation talents. Our Internship Program aims to provide practical learning experience to college-level students/individuals who are looking to expand their knowledge in their field of study at university. Our main goal is to deliver necessary hands-on experience while providing opportunities for career exploration, development, learning new skills, and potential full time employment post graduation. As a People Champion Intern: You will dedicate your internship hours working side-by-side with our amazing People team members - assisting with answering queries via chats or emails, support and observe People Champs in any admin tasks, promote and be a role model of the TaskUs culture and core values, undergo administrative tasks specific to tracking and filing of documents that are available data for consolidation. Key duties will include: ID printing, clearance management, case management, and account deactivation. You will be a brand champion for TaskUs - contributing in talent attraction through different online media and by providing a #RidiculouslyGood recruitment experience to internal stakeholders and to candidates You will report onsite in Meycauayan, Bulacan Internship Requirements: You must be of legal age to qualify for an internship You must have OJT units requirement Submit your CV, scanned copy of school ID and scanned copy of a valid government-issued ID and birth certificate Endorsement letter from your school indicating required number of hours for OJT You must be taking Human Resource Management or Psychology About TaskUs TaskUs (NASDAQ: TASK) is a provider of outsourced digital services and next-generation customer experience to innovative and disruptive technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery and ride-sharing, HiTech, FinTech and HealthTech. As of June 30, 2021, TaskUs had approximately 31,500 employees across twenty locations in the United States, the Philippines, India, Mexico, Taiwan, Greece, Ireland and Colombia. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! TaskUs is an Equal Opportunity Employer. DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know. We invite you to explore all TaskUs career opportunities and apply through the provided URL https://www.taskus.com/careers/.

Full-timeAngeles City · Angeles, Pampanga, Philippines · On-site3 years ago

It started with one ridiculously good idea - Create a different breed of BPO! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion; exploring new technologies, being ready to handle any challenge in a moment’s notice, mastering consistency in an ever-changing world – that’s what it takes to get there. If that's something you want to be apart of, apply today! So what does a Teammate really do? Think of yourself as the backbone of the company, not just anyone is qualified for this role! We make sure we get the best of the best. After all, we are a ridiculously good company with our employees being the top notch. So come on, we need your full concentration on what it's like being a Teammate. Imagine yourself going to work with one thing on your mind: to provide the best customer experience to your clients. As you tackle your new tasks for the day, you know that it comes down to being able to provide world-class service to your clients in an accurate, efficient and respectful manner on every call as measured by different performance metrics. As a Teammate, you will receive inbound and/or place outbound calls. You will provide accurate and timely responses for inquiries coming through email and live chat support channels. You will filter content from the client's website. You will also perform data and research functions. You will provide support through known basic troubleshooting techniques. You will also manage and resolve customer complaints. You will identify and escalate priority issues. You will route calls to the appropriate resource, when necessary and also document all information on customer interaction according to standard operating procedures. You must always strive for Good Customer Satisfaction and Experience and ensure that all calls are handled professionally based on the Quality Guidelines set by the Client. You will meet and exceed client mandated KPI's (Key Performance Indicators). You must also ensure consistent performance based on a continuous improvement model. What else? You must also ensure that all login and Passwords (both Internal & External) are kept confidential. You must also participate in all Internal and External mandated trainings and/or seminars. You must have knowledge, understanding, and compliance with TaskUs policies and procedures. Also, you must maintain knowledge of functional area and company policies and procedures. You will also provide feedback to management concerning possible problems or areas of improvement. You will also perform other duties as assigned by management. So, do you have what it takes to become a Teammate? Requirements: What exactly are we looking for? Well, we need someone who's willing to work on cyclical schedules. Have experience on phone, email and live chat support? That's definitely a plus! Meanwhile, you have experience in Customer Service, Sales, Billing, Collections and Technical Support? Even better! We need someone with good problem solving and critical thinking skills with a focus on issue resolution and customer satisfaction. A person who's resourceful, able to multitask and has high attention to details will be a great addition to the team. We're looking for someone who has strong verbal and written communication and comprehension skills. Someone who's computer literate and proficient in the use of Windows OS, Apple OS X, Microsoft Office and Google applications. Can you type at least 30 WPM for voice and 35 WPM for Non-Voice campaigns? That's what we need! If you're someone who's self-motivated and able to work independently as well as contribute to cross-functional and global teams, is flexible and has the ability to quickly adjust to frequent process and information changes, and can work under pressure -- then TaskUs is for you. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! TaskUs is an Equal Opportunity Employer

Full-timeTaguig City · Taguig City, Metro Manila, Philippines · Hybrid4 years ago

Join the Pioneer Crypto Brand in the Philippines! Coins is the most established crypto brand in The Philippines and has gained the trust of more than 18 million users. Through the easy-to-use mobile app, users can buy and sell a variety of different cryptocurrencies and access a wide range of financial services. Coins is fully regulated by the Bangko Sentral ng Pilipinas (BSP) and is the first ever crypto-based company in Asia to hold both Virtual Currency and Electronic Money Issuer licenses from a central bank. Join the leading Crypto Brand in the Philippines! Who we are We are one of the earliest and largest crypto platforms in Southeast Asia offering exchange and wallet services to our users. Our product lineup also includes electronic payment service and e-wallet. Through our wallet, users can send money to anyone, pay for bills, shop online at over 100,000 merchants, receive money transfers from 200+ countries even without a bank account, and of course view and purchase cryptocurrencies. What you'll do Work closely with Operations and Quant Team to configure and test the exchange application end-to-end, which includes drafting, executing, reviewing, and owning the test scenarios, test cases and checklist(s)/process flow(s). Monitor exchange prices and spreads to ensure it is align with global market prices Treasury management for quant wallet Prepare and present weekly OKR reports Managed and onboard partners onto exchange Leverage trading metrics to identify inefficiencies and opportunities to increase profitability and performance Maintain exchange liquidity and troubleshoot any live-trading issues What we expect from you A bachelor's degree in Business, Finance, or a related field is preferred. Extensive experience in Crypto operations and process optimization. More than 2 years of experience in exchange operations. Preferably, more than 1 year of experience in spot or Conversion trading in financial services and/or user operations. Good knowledge in operations, including BAU, back admin system management, basic trading knowledge, and market promotion. Experience collaborating with cross-functional teams. Experience in risk management and automation tools. Excellent communication skills, with the ability to prioritise tasks and manage multiple projects simultaneously. Join the Coins Team Now! Meaningful Collaborations - The successful candidate will work cross-functionally with other relevant teams to carry out implementations that will improve and create an impact on customer experience. Scalable Growth - Be part of a fast-growing organization with the vision to expand its territories outside APAC which will provide opportunities for career advancement. A Space For Bright Ideas - Let your bright ideas be converted into meaningful changes! Coins culture welcomes new ideas backed up by data to create an impact.

Full-timeBaguio City · PHL Baguio City; PHL Baguio City - TechnoHub A · On-site4 years ago

Job Title: Customer Service Advisor - Baguio 2023 Job Description The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.Essential Functions/Core Responsibilities • Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’) • Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer • Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer • Greet customers in a courteous, friendly, and professional manner using agreed upon procedures • Maintain basic knowledge of client products and/or services • Prepare complete and accurate work including appropriately notating accounts as required • Participate in activities designed to improve customer satisfaction and business performance • Offer additional products and/or services • Track, document and retrieve information in call tracking database • Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff Candidate Profile • High school diploma with three to six months of relevant experience preferred • Courteous with strong customer service orientation • Strong computer navigation skills and PC Knowledge • Ability to effectively communicate, both written and verbally • Dependable with strong attention to detail • Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly • Tolerance for repetitive work in a fast-paced, high production work environment • Ability to work as a team member, as well as independently • Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner • Ability to rotate shifts, as needed • Based on location and/or program, additional experience/skills may be required *Job requirements may vary by country and will not contravene any local laws Career Framework Role Has program required basic skill set to perform routine tasks within simple processes but lacking program/product specific knowledge. Works with close supervision and clearly defined procedures. Starting to demonstrate familiarity with client terminology, operating standards and procedures. Starter without sustained metric performance levels. Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title. #LI-DNI Location: PHL Baguio City - TechnoHub B Language Requirements: Time Type: Full time2023-11-30-08:00If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents

Teammate - Batangasat TaskUs Philippines
Full-timeBatangas City · Batangas, Batangas, Philippines · On-site4 years ago

It started with one ridiculously good idea - Create a different breed of BPO! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion; exploring new technologies, being ready to handle any challenge in a moment’s notice, mastering consistency in an ever-changing world – that’s what it takes to get there. If that's something you want to be apart of, apply today! It started with one ridiculously good idea - Create a different breed of BPO! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion; exploring new technologies, being ready to handle any challenge in a moment’s notice, mastering consistency in an ever-changing world – that’s what it takes to get there. If that's something you want to be apart of, apply today! So what does a Teammate really do? Think of yourself as the backbone of the company, not just anyone is qualified for this role! We make sure we get the best of the bests. After all, we are a ridiculously good company with our employees being the top notch. So come on, we need your full concentration on what it's like being a Teammate Imagine yourself going to work with one thing on your mind: to provide the best customer experience to your clients. As you tackle your new tasks for the day, you know that it comes down to being able to provide world-class service to your clients in an accurate, efficient and respectful manner on every call as measured by different performance metrics As a Teammate, you will receive inbound and/or place outbound calls. You will provide accurate and timely responses for inquiries coming through email and live chat support channels. You will filter content from the client's website. You will also perform data and research functions. You will provide support through known basic troubleshooting techniques. You will also manage and resolve customer complaints. You will identify and escalate priority issues. You will route calls to the appropriate resource, when necessary and also document all information on customer interaction according to standard operating procedures. You must always strive for Good Customer Satisfaction and Experience and ensure that all calls are handled professionally based on the Quality Guidelines set by the Client. You will meet and exceed client mandated KPI's (Key Performance Indicators). You must also ensure consistent performance based on a continuous improvement model. What else? You must also ensure that all login and Passwords (both Internal & External) are kept confidential. You must also participate in all Internal and External mandated trainings and/or seminars. You must have knowledge, understanding, and compliance with TaskUs policies and procedures. Also, you must maintain knowledge of functional area and company policies and procedures. You will also provide feedback to management concerning possible problems or areas of improvement. You will also perform other duties as assigned by management So, do you have what it takes to become a Teammate? Requirements: What exactly are we looking for? Well, we need someone who's willing to work on cyclical schedules. Have experience on phone, email and live chat support? That's definitely a plus! Meanwhile, you have experience in Customer Service, Sales, Billing, Collections and Technical Support? Even better! We're looking for someone who has strong verbal and written communication and comprehension skills. Someone who's computer literate and proficient in the use of Windows OS, Apple OS X, Microsoft Office and Google applications. Can you type at least 30 WPM for voice and 35 WPM for Non-Voice campaigns? That's what we need! We need someone with good problem solving and critical thinking skills with a focus on issue resolution and customer satisfaction. A person who's resourceful, able to multitask and has high attention to details will be a great addition to the team. If you're someone who's self-motivated and able to work independently as well as contribute to cross-functional and global teams, is flexible and has the ability to quickly adjust to frequent process and information changes, and can work under pressure -- then TaskUs is for you. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! TaskUs is an Equal Opportunity Employer If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! TaskUs is an Equal Opportunity Employer

Full-timeTaguig City · Taguig City, Metro Manila, Philippines · Hybrid4 years ago

Join the Pioneer Crypto Brand in the Philippines! Coins is the most established crypto brand in The Philippines and has gained the trust of more than 18 million users. Through the easy-to-use mobile app, users can buy and sell a variety of different cryptocurrencies and access a wide range of financial services. Coins is fully regulated by the Bangko Sentral ng Pilipinas (BSP) and is the first ever crypto-based company in Asia to hold both Virtual Currency and Electronic Money Issuer licenses from a central bank. Join the leading Crypto Brand in the Philippines! Who we are We are one of the oldest and largest crypto platforms in Southeast Asia offering exchange and wallet services to our users. Our product lineup also includes electronic payment service and e-wallet. Through our wallet, users can send money to anyone, pay for bills, shop online at over 100,000 merchants, receive money transfers from 200+ countries even without a bank account, and of course view and purchase cryptocurrencies. Coins.ph is looking for a Senior Product Manager with a strong payments background to join our Product team. In this role you will help the company's Product team to make decisions based on data and industry best practices. What you'll do: Build and expand fiat payment offerings for our users in the Philippines and beyond by integrating with payment providers and banks Productize our payments solution (ewallet, tokenized payments, crypto-to-fiat) for external partners Work with Engineering and Design to ideate, build and optimize user journey in the payments flow, as well as the backend flow/automation on order processing, settlement and reconciliation Own related operational metrics like payment conversion rates Work with internal (Finance, Operations, Compliance, etc.) and external (Bancnet, PCHC, etc.) stakeholders to scale the business while managing operational efficiency Interface and assist external clients with API integration questions and troubleshooting What we expect from you Relevant working experience in the Philippines banking, fintech and payments landscape Bachelor’s degree or above, with a STEM or business / finance / economics related major preferred Experience building end to end payment rails for tech platforms, from user frontend flows to payment provider integrations to settlement and reconciliation Possess superior analytical and quantitative skills, and have the ability to use hard data and metrics to back up assumptions Skilled communicator and can collaborate effectively with a breadth of stakeholders including engineering, lawyers, compliance, sales, external partners, etc. Insatiably curious and possess an entrepreneurial drive Join the Coins Team Now! Meaningful Collaborations - The successful candidate will work cross-functionally with other relevant teams to carry out implementations that will improve and create an impact on customer experience. Scalable Growth - Be part of a fast-growing organization with the vision to expand its territories outside APAC which will provide opportunities for career advancement. A Space For Bright Ideas - Let your bright ideas be converted into meaningful changes! Coins culture welcomes new ideas backed up by data to create an impact.

VolunteerTaguig City · Taguig City, Metro Manila, Philippines · Remote4 years ago

Join the Pioneer Crypto Brand in the Philippines! Coins is the most established crypto brand in The Philippines and has gained the trust of more than 18 million users. Through the easy-to-use mobile app, users can buy and sell a variety of different cryptocurrencies and access a wide range of financial services. Coins is fully regulated by the Bangko Sentral ng Pilipinas (BSP) and is the first ever crypto-based company in Asia to hold both Virtual Currency and Electronic Money Issuer licenses from a central bank. Who we are We are one of the earliest and largest crypto platforms in Southeast Asia offering exchange and wallet services to our users. Our product lineup also includes electronic payment service and e-wallet. Through our wallet, users can send money to anyone, pay for bills, shop online at over 100,000 merchants, receive money transfers from 200+ countries even without a bank account, and of course view and purchase cryptocurrencies. Coins Champions (Volunteer) The Coins Champion Program is an opportunity for the most passionate Coins.ph users to grow and build for the Coins.ph community. Champions have the opportunity to connect with fellow crypto enthusiasts and co-build the crypto community in the Philippines as a whole. This is a volunteer community program. Who we're looking for Advocates for Coins.ph who actively support and believe in the vision of growing crypto adoption. Passionate community builders who are excited to help create meaningful, lasting relationships within our ecosystem. Crypto enthusiasts eager to share knowledge, participate in discussions, and foster growth in the Coins.ph community. What will champions do Inspire and lead community initiatives by creating events, campaigns, and content that spark excitement and engagement across the Coins.ph ecosystem. Mentor and uplift new members, guiding them through their crypto journey and connecting them with resources that empower them to thrive. Cultivate a culture of inclusivity and ensure that online spaces remain welcoming, supportive, and aligned with our shared values. Be the voice of the community, providing key insights, feedback, and ideas to the Coins.ph team to shape future features and improvements. Act as a self-starter by taking the initiative to build and expand local and nationwide communities, bringing fresh energy to the crypto movement. Champion Benefits Be a Trailblazer for Crypto Adoption: As a Champion, you’ll be at the forefront of Coins.ph's mission to expand the reach of crypto in the Philippines, helping to grow communities and drive innovation across the country. Direct Collaboration with the Coins Team: Champions are empowered to provide real-time feedback to the Coins.ph team, influencing the direction of product development and community initiatives. VIP Community & Leadership Opportunities: Join an exclusive group of like-minded leaders in private Telegram and Discord channels. Here, you'll connect with other Champions and the Community Manager to strategize, organize Champs' Quests and other community-exclusive initiatives that elevate engagement within the Coins ecosystem. Crypto Networking & Learning Events: Champions often attend major crypto events together, fostering relationships and learning alongside other industry leaders in the CryptoPH space. This exposure expands your network and prepares you for leadership roles in the broader crypto ecosystem. Exclusive Meetups & Merchandise: Participate in online and IRL events designed for Champions and the Coins team, and receive special edition Coins Champions merchandise. Join the Coins Team Now! Meaningful Collaborations - The successful candidate will work cross-functionally with other relevant teams to carry out implementations that will improve and create an impact on customer experience. Scalable Growth - Be part of a fast-growing organization with the vision to expand its territories outside APAC which will provide opportunities for career advancement. A Space For Bright Ideas - Let your bright ideas be converted into meaningful changes! Coins culture welcomes new ideas backed up by data to create an impact.

Full-timeMakati City · Makati, PH-AIA Philippines · On-site5 years ago

Bring your career aspirations to life with AIA! Responsible for providing secretarial / administrative support at departmental or divisional level Roles and Responsibilities: Administration/ Data Analytics: ▪ Prepares and submits all required MIS reports to management and business analytics team, detailing achievement of DM KPIs by Campaign, Partner and Channel (Sponsored Marketing, Broad Marketing, Hybrid and other channels adopted) on a monthly basis. ▪ Provide quality, efficient and effective administrative supports to the Call Center, including but not limited to : Workstation set up and maintenance for Call Center Database/Leads transfer and Upload Sales files upload and transfers Center Premise management and maintenance of a desirable workplace. TSR/SVR remuneration and incentive calculation Track and administer HR Staff benefits and records including sign in & out, overtime, expense claims, and other staff costs. Develop and prepare daily, weekly, monthly and annual telemarketing reports jointly with the Supervisors, ensuring relentless monitoring of all Call Center KPIs for individual TSRs, SVRs and Teams, delivered within agreed SLAs. ▪ Track and prepare the Variable Expense (VE) reports on a daily, weekly, monthly and annual basis, ensuring all campaigns costs incurred are within budget and Allowable VE allocated. Sales Events and Recognition Coordination: Work with Channel Head and stakeholders to plan and execute : Annual Plan to consistently reward employees for performance People Focused Policies Consistent recognition and encouragement by management Motivational Tactics Tactical Incentives Performance management plan Plan and launch all sales internal events including but not limited to monthly recognition awards, quarterly awards, kick off meetings, annual awards dinner. Assistance on Campaign Set Up and System Set Ups and Enhancement Ensure quality operation, development and administration of specified IT applications and databases within the Call Center Manage implementations of new campaigns and projects to meet service levels Be the interface with the technical/IT teams of various internal and external stakeholders including Call Center IT infrastructure and PC Desktop set-up operation and maintenance Procurement, management & maintenance of desktops, phone systems, ACD, recording systems and other equipment required in the Call Center Provide technical guidance and operational support to Call Center team members. Work with colleagues from other departments and partners to develop the most effective workflows and administration procedures for an efficient call center operation Minimum Job Requirements: ▪ University graduate or Certificate holder with 2 years working experience ▪ Hands on experience in call center administration or operation management preferred ▪ Experience in doing workforce and performance reports ▪ Experience working with event management or sales team preferred ▪ Proactive, problem solver and driven to succeed in a fast moving environment ▪ Analytical mind focused on metrics and an understanding of key success factors of Direct Marketing and Telemarketing campaigns. ▪ Need to have good relationship management, interpersonal and influencing skills with ability to communicate effectively with people at all levels ▪ Good verbal and written communication skills and the personal confidence to hold his/her own in reasoned argument and operate in a high-energy environment. ▪ Strong presentation, communication and influencing skills ▪ Excellent analytical and problem solving skills ▪ Advanced computer skills including Word, Excel & PowerPoint Build a career with us as we help our customers and the community live healthier, longer, better lives. You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

Full-timeTaguig City · Taguig, PH-AIA Philippines · On-site5 years ago

Bring your career aspirations to life with AIA! Overall responsible for (1) consolidating and preparing of financials reports and analyses of the company’s project budgets, actual spend, and forecasted spend, for reporting to Senior Management; (2) evaluating the financial impact (cost and benefit) of projects/initiatives within the HR and Operations division, making sure that these costs are closely monitored, actuals tracked against budget, and the forecast updated to reflect the reasonableness of the remaining expected costs. As part of the GOE team, will also be responsible for supporting the overall timely delivery of relevant, accurate and quality financial reports by ensuring proper expense management for the assigned divisions. Project Financials Management Assists Head Of Expense Management in tracking and monitoring ongoing Business Case reviews, monthly actual spend vs budget and /or forecast analyses, and continuous partnership with Project Governance Office and IT Finance team to ensure we achieve appropriate review and establish adequate controls over the financials side of projects Act as the key Project Financials point person from Expense Management team, specifically addressing any consolidated reporting requirement, adhoc questions/requests, and subsequent cascade or endorsement to the assigned Financial Reporting Specialist within the team as the need arises Accurately and completely consolidates all project reports on cash flow projection and financial impact for Strategic Plan budget and forecasting purposes in partnership with the rest of the Expense Management team Prepares the consolidated monthly actual spend analysis vs project budget and partner with project managers in updating forecast of project spend; Closely coordinates with project teams, PGO, IT Finance, and Expense Management team to ensure accurate and efficient tracking of actual spends (including unbilled but incurred costs) vs approved levels and forecast of remaining budget spend, and actual realization of benefits committed; GOE Management Monitors actual GOE performance against the Strategic Planning budget and/or latest forecast and performing quality analysis for the MTD and YTD variances Partners with the division’s stakeholder to identify and understand the nature and reasonableness of budgetary/spend Supports the timely submission of reports for AIA monthly, quarterly, and annual financial reporting specific to expense account by providing the division’s expense data with analyses, completely and accurately Partners with the Project Governance Office (PGO), Project Sponsor and Project Manager to get an in-depth understanding of proposed projects in relation to review of financials, payback, confirmation of funding vs final Strategic Plan budget. Regularly communicates with the Project Team to ensure timely resolution of outstanding items for close out, if any; Performs detailed review of the project’s business case within the division, including validation of appropriate treatment of cost, its supporting calculations and assumptions Prepares monthly actual spend analysis vs project budget, and partner with project managers in updating the forecast of project spend. Performs other responsibilities and duties periodically assigned by Head of Expense Management in order to meet operational and/or other requirements. MINIMUM JOB REQUIREMENTS Education – Graduate of BS Accountancy Experience – Minimum 5 years working experience in Finance preferably from the big 4 audit firms, with relevant experience in analytics and financial reporting; with general knowledge in life insurance operations; Certifications/licenses – Certified Public Accountant Special skills – Facilitation skills, advanced knowledge of MS PowerPoint and MS Excel to generate statistical management information and financial reports. Must be highly analytical with attention to details. Plus points if well-versed in Power BI software. Build a career with us as we help our customers and the community live healthier, longer, better lives. You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

Corporate Sales Analystat AIA Philippines
Full-timeTaguig City · Taguig, PH-AIA Philippines · On-site5 years ago

Bring your career aspirations to life with AIA! Responsible for maximising the sales of AIA products and services through multiple distribution / sales channels to meet individual / team quotas and AIA business objectives Roles and Responsibilities Direct and control sales plans, objectives and the development of future sales strategies for multiple distribution channels Analyse competitive products and selling techniques, market penetration and distribution channels, sales budgets, pricing and possibly consumer research results Make recommendations on sales quotas Account Acquisition - achievement of a defined premium target through the assigned Direct Accounts. Takes charge of the proposal requests for Direct Accounts: a) Handles franchise request b) Secures and analyzes account profile and benefit schedule to tailor-fit appropriate product program package c) Liaises with CS Underwriting Department on quotation request and ensures compliance to account requirements d) Generates and submits proposal—initial and revised proposal/s, when applicable Provides technical expertise in evaluating varied group benefit programs of prospect accounts Develops business potential in untapped / tapped markets/industries through partnerships and programs using Corporate Solution products. Analyzes and evaluates prospective partners’ and clients’ needs and/or their existing programs to tailor fit appropriate product/service packages and value propositions. Ensures the end to end process of all direct accounts (from the sales call to presentations, negotiations, closing and installing the program) to ensure the smooth turn over to the Account Management & Operations Teams Generates leads and manages one’s activities & personal production Minimum Job Requirements Education – Graduate of a 4 year College Course Experience – 2 to 3 years experience in sales and/or business development, experience in group insurance is a plus. Above average sales, presentation and negotiation skills Above average people skills (ability to deal with different types and classes of people Above average oral and written communication skills for both English and Tagalog. Planning and organizational skills Basic underwriting skills Computer literate in MS Office, Adobe is a plus. Time management skills People management skills Research and analytical skills Others: creative and resourceful Build a career with us as we help our customers and the community live healthier, longer, better lives. You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

Full-timeMakati City · Makati, PH-AIA Philippines · On-site5 years ago

Bring your career aspirations to life with AIA! This position is responsible for managing the existing BPLAC product and fund portfolio against customer value and set KPIs, and recommends and implements corrective measures (e.g. pull-out, repricing) of existing products as necessary. Tracks product performance vs. business objectives, puts in place levers that will allow the company to hit VONB, product mix or other relevant targets mandated by company strategy, recommends and implements corrective measures to ensure achievement of set goals; Provides sales support through regular report generation of product performance for strategy development according to Territory, Area/Division, per distribution channel, in coordination with Business Analytics and Distribution teams; Monitors performance of newly launched products through report generation and analysis of product strategy, e.g. analysis of customer demographics to ensure penetration of target market segment; Provides baseline recommendation on target product mix, sets strategies to achieve target, and monitors actual product mix; Monitors customer complaints on product and fund performance, performs root cause analysis to determine possible remedial actions, as necessary; Coordinates with Actuarial on factors affecting VONB and VONB margin, GOE allowables and its correlation to VONB; Collaborates with Distribution Support for promotion of product/s in-focus; Supports preparation of business plans and strategies to align with company forecasts and goals; Performs ad-hoc data analysis and prepares reporting dashboards and other business intelligence materials as needed; Drives personal development through realization of Development Action Plan; and Performs other tasks as may be required by the immediate supervisor. MINIMUM JOB REQUIREMENTS Bachelor’s Degree preferably in Finance, Business or other data-related field At least 3 years’ experience in the insurance industry. Insurance knowledge is a must Strong mathematical skills, capable of gathering and analyzing financial data, with background in data analytics roles Strong analytical and problem-solving skills, capable of analyzing and organizing data into insightful recommendations Excellent attention to detail and organizational skills Highly adept at using Excel to process and prepare data. Experience in using advanced business intelligence software e.g. SAS is an advantage. Self-motivated, independent, with a strong sense of ownership and accountability Build a career with us as we help our customers and the community live healthier, longer, better lives. You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

Audit Consultantat AIA Philippines
Full-timeTaguig City · Taguig, PH-AIA Philippines · On-site5 years ago

Bring your career aspirations to life with AIA! The individual will provide management and the Board with an objective, independent assessment of the internal control systems through the planning and execution of audit assignments. The individual will also add value to management by providing appropriate business-oriented recommendations. He/she will assist in the delivery of the overall audit plan and report to committees and management. Assists in the preparation of the annual audit plan and schedules, Audit Committee reports, monthly country reports and other regional or local reporting requirements Coordinates and monitors audits being performed by regulators, external auditors (for special projects, if any), other entities’ auditors and other groups providing assurance Work with Senior Audit Managers to plan each audit job efficiently and effectively following the approved annual audit plan and in accordance with the GIA standards from planning to completion. Execute and complete the assigned audit tasks in accordance with the GIA Standards For direct audit jobs, which may be assigned from time to time, ensure that project is properly managed, audit efficiency is promoted, budgeted hours is properly observed and working papers meet the required GIA standards. Prepares quality audit reports and assist or leads discussion and 2 resolutions of issues with appropriate levels of management. Manages assigned direct projects (i.e. Audit Projects, Special Projects, Investigations, Continuous Business Reviews, etc.) to ensure timely delivery and issuance of reports. Provides progress report of each project to superior on a periodic/timely basis covering audit, admin and client-audit relationship issues, if any. Develop and/or maintain good working relationship with appropriate management level including those outside the audit engagement. Suggest ways of improving audit process and quality, as well as synergy among team members. Complete the necessary training and CPE being required by Group and minimum requirements in order to maintain relevant professional certifications. Performs other responsibilities and duties periodically assigned by Senior Audit Managers, the Deputy Head or the Head of Group Internal Audit in order to meet organizational and/or other requirements. Minimum Requirements Education – Graduate of BS Accountancy or other course related to the company’s business and operations Minimum seven years of internal/external audit experience in the insurance, financial or a related industry. Supervisory working experience is an advantage. A relevant professional qualification such as Certified Internal Auditor or Certified Public Accountant or equivalent Experience in life insurance business or financial services industry and strong understanding of insurance legislative/regulatory requirements is an advantage Experience in applying data analytics (e.g. Galvanize (previously known as ACL) and Tableau) in assessing business application control effectiveness Knowledge with audit tools (e.g. TeamMate) is an advantage Ability to work under pressure and meet milestones within time, cost and quality constraints Strong analytical, written/verbal communication, presentation, interpersonal, and relationship building skills Solid problem-solving skills, ability to analyse complex data, identify core issues, investigate, evaluate and reach appropriate conclusions Above average IT knowledge is an advantage Ability to adapt to changes quickly and capable of multi-tasking Good team player who is committed to achieve results Build a career with us as we help our customers and the community live healthier, longer, better lives. You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

Arbitration Specialistat AIA Philippines
Full-timeMakati City · Makati, PH-AIA Philippines · On-site5 years ago

Bring your career aspirations to life with AIA! Responsible for ensuring compliance in the execution of sales activities through various channels • Work with distribution teams to enhance and embed business quality frameworks and sales compliance programmes • Develop, implement and maintain key policies and standards to support business quality framework and sales compliance programme • Partner with first line stakeholders to deliver sales compliance programmes Build a career with us as we help our customers and the community live healthier, longer, better lives. You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

HR Supervisorat Aboitiz Power Corporation
Full-timeTaguig City · Taguig, NCR, Philippines · On-site6 years ago

Job Description The HR Supervisor is responsible for designing and supporting initiatives, projects, and regular activities related to Culture and Engagement. The position actively collaborates with AboitizPower leaders, subsidiaries, and service providers. Qualifications At least 3 years related experience Experience in handling culture and engagement strategies, an advantage Experience handling and managing projects and events Bachelor's degree in any course Competencies include HR Strategic Planning, Employee Engagement, Org Effectiveness and Development, and Culture Building Good in graphic design and internal communications, an advantage Company Description AboitizPower is the holding company for the Aboitiz Group's investments in power generation, distribution, retail and power services. It has several hydroelectric and geothermal assets in its generation portfolio and also has non-renewable power plants located across the country. The company also owns distribution utilities that operate in high-growth areas in Luzon, Visayas and Mindanao.

Full-timeMakati City · Makati, PH-AIA Philippines · On-site6 years ago

Bring your career aspirations to life with AIA! Responsible for maximising the sales of AIA products and services through banks to meet individual / team quotas and AIA business objectives • Build and maintain effective long-term relationships and a high level of satisfaction with key decision makers and influencers at assigned banks • Create demand for AIA's products by highlighting their ability to meet the client's needs • Develop, implement and administer sales and distribution programmes for the bancassurance channel • May manage accounts as part of a larger account team or manage named accounts within a geography for a particular product or product set Build a career with us as we help our customers and the community live healthier, longer, better lives. You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

Commodity Managerat AIA Philippines
Full-timeTaguig City · Taguig, PH-AIA Philippines · On-site6 years ago

Bring your career aspirations to life with AIA! Responsible for negotiating favourable terms, volume discounts and long-term contracts with suppliers and third-party providers for the procurement of goods and services. The role requires close collaboration with Technology team to ensure timely delivery of all transformation and digital initiatives. Ensure strict compliance to procurement requirements aligned and as stipulated in the AIA and local sourcing policies. Ensure that Sourcing activities are carried out in a manner consistent with the highest professional, ethical, moral and legal standards. Analyze spend profile of the Philam Group to understand and develop plans for category transformations, key cost measures and drivers. Act as a Commodity Manager for the following spend categories: Technology and Outsourcing Arrangements. Drive the end-to-end handling of Sourcing activities for said categories, from identification, rationalization and accreditation of suppliers, bidding and awarding recommendations, contract management and negotiations, up to benefit tracking. Work with stakeholders in identifying, developing and executing data, report and dashboard requirements critical in the completion and execution of Business reviews. Manage critical success and standard metrics for implementations to measure utilization, sourcing processes and system performance across all applications within program. Work closely with the Head of Strategic Sourcing in educating stakeholders and building a risk-based supplier management culture. Drive and develop key supplier relationships that will benefit Philam Group. Act as a change support for different stakeholders in terms of issues, challenges and process improvements suggested and perform resolutions efficiently. Minimum Job Requirements: Education: 4 year College Education of any business course like Accounting, Finance, Marketing, Business Management or Administration Preferred Experience: At least 8 years of experience in a Sourcing and Procurement managerial role Certifications/licenses: Supply chain / procurement memberships preferred Other preferences: Experience in implementation of P2P systems, e.g. SAP or Ariba Experience in project management and oversight Demonstrated experience developing relationships with senior stakeholders and suppliers Excellent foundational written and verbal communication, facilitation, and presentation skills Build a career with us as we help our customers and the community live healthier, longer, better lives. You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

Presentation Designerat Home Credit Philippines
Full-timePasig City · Pasig, NCR, Philippines · On-site10 years ago

Job Description Must have: Experienced in preparing presentation materials for company heads and external clients Fundamentals in creating good presentations-not text heavy, good design/choice of graphics, logical flow of ideas Excellent communication skills-precise choice of words, spotless grammar, interesting way of saying ordinary things Negotiation skills -can mold audience perspective Qualifications Key Roles: Prepare product presentation materials for retailers (for them to want to offer our products and accept our terms) Prepare management presentations for Home Credit PH top management and Home Credit head quarters Prepare internal research findings in collaboration with the Marketing Research Specialist Additional Information All your information will be kept confidential according to EEO guidelines. Company Description Home Credit is a leading global consumer finance provider with a prominent presence and leading in market share positions across Europe and Asia. We are focused on providing affordable, flexible, simple and convenient loans to consumers through our advanced loan processing system.

Copywriterat Home Credit Philippines
Full-timePasig City · Pasig, NCR, Philippines · On-site10 years ago

Job Description Must have: At least 3 years experience in copy writing (preparing text and design direction for marketing materials such as posters; thinking of taglines and slogans, etc) Creativity in conceptualizing words and visuals for marketing materials Excellent communication skills -precise choice of words, spotless grammar, interesting way of saying ordinary things Expert in proofing copies Good eye for design Adept in Photoshop/Illustrator/In Design Qualifications Key roles: Conceptualize key visuals (text + poster design) for products and promos, in collaboration with Graphic Artist Prepare regular content for social media Write content (e.g. blogs and news articles) for promo launches and company news for website and newsletter Additional Information All your information will be kept confidential according to EEO guidelines. Company Description Home Credit is a leading global consumer finance provider with a prominent presence and leading in market share positions across Europe and Asia. We are focused on providing affordable, flexible, simple and convenient loans to consumers through our advanced loan processing system.

Marketing Specialistat Home Credit Philippines
Full-timeTaguig City · Manila, , Philippines · On-site11 years ago

Job Description Communicates with Sales and retailers for the effective promotion of new products, special promos, and marketing campaigns. Maximizes co-branding opportunities with retailers. Creates programs to increase retailer support Handles external coordination for projects such as marketing tie-ups, and agency-related activities, and other activities geared towards significantly increasing sales. Qualifications With at least 2 years experience in Marketing, handling campaigns/product promotion and coordination with external parties. Excellent communication skills with Digital Marketing background Additional Information All your information will be kept confidential according to EEO guidelines. Company Description Home Credit is a leading global consumer finance provider with a prominent presence and leading in market share positions across Europe and Asia. We are focused on providing affordable, flexible, simple and convenient loans to consumers through our advanced loan processing system.