foodpanda Philippines

Job Description
Get to Know the Role:
Reporting directly to the Lead, AP Solution Support, you play a critical role within our Procure-to-Pay execution engine. This is not a traditional Accounts Payable role — we are looking for highly driven operators who thrive in fast-paced, high-volume environments and focus on adhering to processes and procedures. You will be responsible for executing operational tasks, escalating non-standard issues, and supporting stabilization efforts in assigned markets. This role is ideal for someone who combines operational discipline with a strong “Own It” mindset and enjoys solving complex problems while helping scale a modern, process-led SSC organisation.
Key Responsibilities: Your Operational Mandate

• Service Delivery Excellence & Operational Execution: Be able to support Service Delivery teams to execute and perform a range of standard AP operational activities across invoice processing, payment execution, vendor issue resolution, and exception handling (when required). Support operational activities, including exception handling, are executed accurately within defined SLAs to maintain service continuity, and adherence to internal controls across assigned markets.
• Escalation Management & Problem Solving: Act as a point of contact for routine operational queries. Solve standard problems using defined procedures and escalate complex or high-priority issues to the appropriate lead.
• Process Stability & Hypercare Support: Support stabilisation efforts during periods of transformation, migration, market onboarding, or process changes. Assist in maintaining operational continuity during hypercare phases and rapidly adapt to changing business priorities.
• Continuous Improvement & Automation Support: Identify routine operational inefficiencies and propose suggestions for improvement. Provide support to Regional Process Owners (RPOs) and Finance Systems teams during automation and standardisation initiatives.
• Performance Monitoring, KPI & SLA Management: Monitor and report on daily operational KPIs, backlog status, and SLA adherence. Use existing reports to identify simple performance gaps and follow up on corrective actions as directed by the Lead.
• Stakeholder Engagement & Collaboration: Communicate effectively with local finance teams and stakeholders to resolve routine operational queries.
• Governance, Controls & Compliance: Ensure adherence to internal controls, payment governance, compliance requirements, and company policies. Escalate risks proactively and maintain high standards of operational discipline and documentation integrity.

Qualifications
What You Will Need to Be Successful

• Experience: 2+ years of experience in Accounts Payable, Finance Operations, or Shared Services environments, preferably within a high-volume, process-driven organization.
• Technology Fluency: Hands-on experience with ERP and finance systems such as SAP, Ariba, VIM, OCR platforms, Concur, or similar workflow solutions. Exposure to automation, analytics, or process improvement technologies is a plus.
• Analytical & Operational Mindset: Strong operational execution skills with the ability to prioritize tasks effectively under pressure. Detail-oriented approach to monitoring operational issues and ensuring execution follows defined SOPs.
• Problem Solving: Ability to resolve recurring issues using established procedures and escalate complex, non-standard, or ambiguous problems promptly to the Lead.
• Collaborative Mindset: Strong communication and stakeholder management capabilities with the ability to work effectively across local markets, SSC teams, and regional stakeholders.
• Resilience & Adaptability: Thrives in dynamic environments with evolving priorities, operational challenges, and transformation initiatives.

Additional Information
Life at Delivery Hero: Our Leadership Principles
Our Leadership Principles (LPs) are the essential DNA for how we act, do business, and lead as one unified team. These six principles don't just guide us—they empower every individual to actively shape our culture and drive transformative impact:

• Own It: We solve problems end-to-end and champion a long-term view.
• Dive Deep: We rigorously challenge data, ensuring we fundamentally understand the mechanics of our success.
• Deliver Value Fast: We operate with urgency, moving quickly and adapting instantly for maximum impact.
• Bring Good Vibes: We actively cultivate a positive, trusting environment by celebrating both effort and success.
• Raise The Bar: We set and pursue ambitious goals, obsessively building high-performing teams.
• Stay Humble: We commit to keeping an open mind, learning relentlessly, and knowing that our journey of improvement never ends.

Join us to build, deliver, and lead in a culture that values diverse backgrounds and pushes the envelope of what's possible.

Company Description
foodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

Job Description
Responsibilities

• Financial Planning, Forecasting & Modeling: Develop, refine, and maintain robust financial models and forecasting templates covering strategic planning, capital allocation, cash management, and ad-hoc strategic business decisions across the region.
• Performance Analysis & KPI Management: Monitor monthly operational and financial performance by analyzing P&L, balance sheet, cash flow, mid-month run rates, and non-financial metrics. Communicate causes of unexpected variances, highlight key trends, and provide actionable insights.
• Strategic Business Partnering: Build strong cross-functional relationships with key stakeholders and senior regional leadership. Serve as a trusted advisor during investment case proposals and translate complex financial data into clear recommendations for non-finance managers.
• Support Regional Functions: Serve as the primary point of contact for regional functions such as logistics, commercial, service operations, commercial and pricing establishing scalable processes, and influencing functional management to hit targets and optimize KPIs.
• Optimization & Value Creation: Lead cost-saving and revenue-enhancing initiatives while continually streamlining, automating, and improving financial, operational, and reporting frameworks across the region

Qualifications

• Education: Bachelor’s degree (or higher) in Finance, Accounting, Business Administration, Economics, or a related discipline.
• Experience: 3–8 +years of experience in FP&A, Finance Business Partnering, Investment Banking, or Strategy Consulting—preferably within fast-paced, high-growth, MNC, tech, e-commerce, delivery, or logistics environments. Candidate with more experiences will be considered as Senior Manager.
• Technical & Analytical Mastery: Advanced Excel modeling capability with a passion for complex problem-solving. Hands-on experience analyzing large data sets and utilizing analytics tools (e.g., Tableau, SQL, Power BI) to drive decision-making.
• Communication & Stakeholder Management: Exceptional written and verbal presentation skills, with a proven ability to influence senior decision-makers, present to C-suite executives, and simplify financial concepts for non-finance partners.
• Mindset & Execution: A proactive, self-motivated team player with strong ownership, a hands-on attitude, and the determination to build processes from the ground up and carry projects through to completion.

Company Description
foodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

Job Description
We are looking for a highly analytical Finance BI Specialist to join our Regional team based in the Philippines, overseeing the business in our APAC and Europe markets.
The Finance BI Specialist will collaborate with stakeholders across multiple continents to support the team in reporting, analysis, automation, and process improvement. The ideal candidate will have a track record as a significant individual contributor as well as a strong team player. The individual will have exceptional attention to detail, but will also be a strategic thinker, excited by the opportunity to test ideas and lead projects that impact the company.

Responsibilities:

• Build strong relationships with internal stakeholders to understand business challenges and opportunities.
• Recommend solutions across the complex range of data visualization products and processes.
• Manage end-to-end data projects; identify issues, gather information from various sources, analyze data, interpret patterns and trends, give recommendations, build models, and create insightful automated reports
• Review day-to-day operation processes, identify areas of improvement and make actionable recommendations based on underlying analysis
• Analyze regional P&L performance, identifying key drivers of revenue and cost variances across APAC and Europe
• Interpret financial trends to provide commentary on business performance against budget and historical benchmarks
• Lead ad-hoc strategic deep-dives, translating raw data into actionable recommendations for regional leadership
• Continually automate/streamline processes to improve business efficiency in the region.

Qualifications
Requirements:

• Bachelor’s degree in Finance, Accounting, Economics, Data Analytics, Statistics or experience in a quantitative field where you gained experience in Business Intelligence, Controlling, or FP&A
• Conceptual knowledge of Financial Statements (Profit & Loss, Balance Sheet, Cash flow), working knowledge is a plus
• Professional certifications (e.g., CPA, CFA, or CIMA) are a significant plus.
• 2-4 years of experience in analytics & data science
• Strong experience in BI reporting software such as Tableau, with the ability to build automated financial models, cash flow dashboards, and budget trackers
• Quantitative mindset & proven analytic capabilities. Should be able to collect, organize, analyze significant amounts of information accurately
• Advanced Excel, SQL knowledge and experience
• High attention to detail and meticulous approach to data integrity
• Excellent analytical and problem-solving skills.
• Ability to contribute both independently and as part of a team.
• Knowledge of data science and statistical modeling skills is a plus.
• Demonstrated ability to work cross-functionally

Company Description
foodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

Job Description
We are seeking a highly analytical and strategic Manager, Free Cash Flow Controlling & Analytics to join our regional team based in Singapore. Serving as the regional Subject Matter Expert (SME) on Free Cash Flow (FCF) and working capital, you will lead our efforts to embed FCF optimization into regional decision-making while driving regional financial consolidation.
In this pivotal role, you will champion Free Cash Flow performance across our regional operations and brands (foodora, foodpanda, and Yemeksepeti). You will act as the key strategic bridge between regional finance, executive leadership, and functional/country teams—translating complex cash flow mechanics into operational reality, enhancing liquidity forecasting, and building automated tracking systems.

Additionally, you will oversee regional group consolidation, providing regional finance leadership with robust heatmaps, automated reporting, and actionable insights to guide high-level strategic alignment.
Responsibilities:

• Free Cash Flow Leadership: Serve as the regional SME for Free Cash Flow (FCF). Own, refine, and drive the regional FCF strategy, working capital monitoring, forecasting and tooling.
• Cross-Functional Cash Ownership: Partner closely with Country teams, Regional Finance, and functional teams to elevate FCF visibility. Drive cash-conscious decision-making across all business lines and operational initiatives.
• Regional Group Consolidation: Lead the consolidation of monthly financial reporting across foodora, foodpanda, and Yemeksepeti, ensuring accuracy, consistency, and timely executive management updates.
• Automate & Modernize Infrastructure: Eliminate manual workarounds by designing scalable dashboards and automated models that provide real-time, granular visibility into cash flow performance and regional financial metrics.

Qualifications

• Education: BA/BS in Accounting, Finance, Business Administration, or related field.
• Experience: 4–6+ years in Controlling, FP&A, or Corporate Finance, with proven hands-on expertise in Free Cash Flow modeling, cash management, or working capital optimization.
• Industry Background: You’ve cut your teeth in fast-paced industries like tech, e-commerce, or logistics. You know how to thrive in a high-growth environment.
• Strategic Communication: Ability to distill complex cash flow mechanics into clear narrative insights and strategic recommendations for C-suite and non-finance teams.
• Stakeholder Management: You are comfortable working with diverse regional teams and different functions. You should be viewed as a trusted business partner, not just a finance representative.
• Mindset: A proactive, self-motivated team player with strong ownership, a hands-on attitude, and the determination to build processes from the ground up and carry projects through to completion.
• Technical Skills: You are an expert in Excel and data visualization tools like Tableau or SQL. Experience with OneStream or Anaplan is a definite plus.

Company Description
foodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

Job Description

• You will be part of our company’s growth by acquiring new restaurants to partner with us
• You will effectively and efficiently exhaust leads and close deals with target restaurants by cold calling, fieldwork, virtual presentations, etc). You will consistently make a good first impression, effectively communicate the benefits of foodpanda's premium product, and negotiate contracts with partner restaurants.
• Effectively and creatively present foodpanda’s packages to potential vendors
• Work closely with other departments to make sure we have a successful vendor incubation
• Exceed sales goals: The BDE will play a crucial role in driving volume & quality sales and achieving performance-based goals, both as an individual and as part of a team. They will be motivated to over-achieve sales targets and contribute to the continuous growth of foodpanda. Sales incentives will be offered to reward exceptional performance.
• Be the local representative in the area: monitoring competitor activities, gathering feedback, and provide recommendations to ensure a healthy market share.
• As a local market expert, the Business Development Executive will gather feedback from partner restaurants and provide valuable recommendations for improvements to management. They will have a good understanding of the food market, proactively engage with quality vendors and stay updated on the latest developments in order to effectively contribute to foodpanda's success.

Qualifications

• Candidate with Bachelor’s degree in business, marketing, mass communication or related area preferred
• At least 1 - 2 years experience in sales, business development, upselling and similar areas, preferably with field sales experience is needed for this position
• Good understanding of Sales Pipeline Management
• Good communication skills. Preferably comfortable to speak in both English, Filipino, and in the local dialect in the area
• Open for fresh graduates. Preferably with sales experience through internship
• Open to do extensive fieldwork within Pampanga/Tarlac
• Persuasive and highly motivated to over-achieve sales target
• Excellent communication skills, including a clear, confident speaking voice and a friendly rapport with customers/client
• Ability to be flexible and creative in dealing with customers/client
• Experience working with Salesforce.com or similar CRM is an advantage
• Self motivated team player with a proven ability to work in a fast paced environment and can work independently

Company Description
foodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

Job Description
We are looking for a highly driven and adaptable Corporate Business Development Manager to join our team in the Philippines. In this hybrid role, you will be responsible for driving new B2B customer acquisition while maintaining and growing our high-value corporate client portfolio.
The ideal candidate possesses a strong sales hunting background with the strategic mindset and relationship skills needed to manage and scale corporate accounts. As our corporate organization evolves, you will play a crucial role in shaping our growth by flexibly balancing new business acquisition and client retention/upselling.

1. New Business Acquisition

• End-to-End Sales Pipeline: Identify, qualify, pitch, negotiate, and close new corporate clients for foodpanda for Business.
• Product Demonstrations: Lead interactive platform demonstrations to showcase product features, catering options, and corporate meal solution capabilities.
• Sales Hygiene & CRM Management: Maintain a clean, active pipeline and document all customer interactions, stages, and leads in Salesforce/CRM.
• Strategy & Optimization: Continuously refine outreach tactics to shorten the sales cycle and enhance the overall B2B conversion rate.

2. Account Management & Growth

• Client Retention & Expansion: Manage and cultivate strategic relationships with key corporate accounts to drive recurring revenue, upsell additional seats, and expand platform usage.
• GMV & Active User Optimization: Track account performance, conduct regular business reviews, and run targeted retention/marketing campaigns to increase Gross Merchandise Value (GMV) and active corporate users.
• Cross-Functional Collaboration: Partner closely with Operations, Marketing, and Customer Support to ensure seamless onboarding, fast issue resolution, and high client satisfaction.
• Client Feedback Loop: Act as the voice of the corporate client, translating customer feedback into actionable insights for product and operational enhancements.

Qualifications

• Sales Experience: 2 to 4+ years of hands-on B2B sales/business development experience with a proven track record of hitting and exceeding targets.
• Account Management Capabilities: Solid foundation or experience in managing corporate accounts, client onboarding, and upselling.
• Flexibility & Adaptability: High willingness and ability to flex duties between proactive outbound sales and strategic account management depending on team goals and organizational design.
• Tools & Tech Stack: Experience with CRM tools (Salesforce preferred), MS Office, and Google Workspace.
• Communication & Negotiation Skills: Strong verbal and written English communication, coupled with sharp commercial acumen and negotiation skills.
• Mindset: Proactive, resilient, scrappy, and capable of thriving in a fast-paced environment.

Company Description
foodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

Job Description

• You will be part of our company’s growth by acquiring new restaurants to partner with us
• You will effectively and efficiently exhaust leads and close deals with target restaurants by cold calling, fieldwork, virtual presentations, etc). You will consistently make a good first impression, effectively communicate the benefits of foodpanda's premium product, and negotiate contracts with partner restaurants.
• Effectively and creatively present foodpanda’s packages to potential vendors
• Work closely with other departments to make sure we have a successful vendor incubation
• Exceed sales goals: The BDE will play a crucial role in driving volume & quality sales and achieving performance-based goals, both as an individual and as part of a team. They will be motivated to over-achieve sales targets and contribute to the continuous growth of foodpanda. Sales incentives will be offered to reward exceptional performance.
• Be the local representative in the area: monitoring competitor activities, gathering feedback, and provide recommendations to ensure a healthy market share.
• As a local market expert, the Business Development Executive will gather feedback from partner restaurants and provide valuable recommendations for improvements to management. They will have a good understanding of the food market, proactively engage with quality vendors and stay updated on the latest developments in order to effectively contribute to foodpanda's success.

Qualifications

• Candidate with Bachelor’s degree in business, marketing, mass communication or related area preferred
• At least 1 - 2 years experience in sales, business development, upselling and similar areas, preferably with field sales experience is needed for this position
• Good understanding of Sales Pipeline Management
• Good communication skills. Preferably comfortable to speak in both English, Filipino, and in the local dialect in the area
• Open to do extensive fieldwork within Paranaque, Las Pinas & Muntinlupa
• Highly motivated to over-achieve sales target
• Excellent communication skills, including a clear, confident speaking voice and a friendly rapport with customers/client
• Ability to be flexible and creative in dealing with customers/client
• Experience working with Salesforce.com or similar CRM is an advantage
• Self motivated team player with a proven ability to work in a fast paced environment and can work independently

Company Description
foodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

Job Description

• You will be part of our company’s growth by acquiring new restaurants to partner with us
• You will effectively and efficiently exhaust leads and close deals with target restaurants by cold calling, fieldwork, virtual presentations, etc). You will consistently make a good first impression, effectively communicate the benefits of foodpanda's premium product, and negotiate contracts with partner restaurants.
• Effectively and creatively present foodpanda’s packages to potential vendors
• Work closely with other departments to make sure we have a successful vendor incubation
• Exceed sales goals: The BDE will play a crucial role in driving volume & quality sales and achieving performance-based goals, both as an individual and as part of a team. They will be motivated to over-achieve sales targets and contribute to the continuous growth of foodpanda. Sales incentives will be offered to reward exceptional performance.
• Be the local representative in the area: monitoring competitor activities, gathering feedback, and provide recommendations to ensure a healthy market share.
• As a local market expert, the Business Development Executive will gather feedback from partner restaurants and provide valuable recommendations for improvements to management. They will have a good understanding of the food market, proactively engage with quality vendors and stay updated on the latest developments in order to effectively contribute to foodpanda's success.

Qualifications

• Candidate with Bachelor’s degree in business, marketing, mass communication or related area preferred
• At least 1 - 2 years experience in sales, business development, upselling and similar areas, preferably with field sales experience is needed for this position
• Good understanding of Sales Pipeline Management
• Good communication skills. Preferably comfortable to speak in both English, Filipino, and in the local dialect in the area
• Open to do extensive fieldwork within Rizal, Marikina and Pasay
• Highly motivated to over-achieve sales target
• Excellent communication skills, including a clear, confident speaking voice and a friendly rapport with customers/client
• Ability to be flexible and creative in dealing with customers/client
• Experience working with Salesforce.com or similar CRM is an advantage
• Self motivated team player with a proven ability to work in a fast paced environment and can work independently

Company Description
foodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

Job Description
We are looking for a sharp, dependable and proactive Junior Key Account Manager to support the management and operational growth of foodpanda's top restaurant chains. In this role, you will bridge day-to-day execution with strategic account growth, ensuring our highest-priority partners run smoothly while helping uncover performance insights alongside Senior Key Account Managers.

• Operational excellence: Oversee day-to-day operational efficiency, menu or inventory compliance and service availability for foodpanda's top chain accounts to ensure seamless partner and customer experiences.
• Problem solving and initiative: Ideate and execute targeted initiatives to overcome operational blockers, reduce cancellation rates and boost overall account performance.
• Data-driven support: Collaborate closely with Senior Key Account Managers to analyze vendor performance data, identifying trends, bottlenecks and growth opportunities.
• Partner relationship management: Serve as a responsive point of contact for routine partner inquiries, resolving operational issues swiftly to build trust and maintain strong partner relationships.

Qualifications

• Experience: 3 to 4 years of experience in e-commerce, food delivery, account management or commercial operations.
• Trainability and learning agility: A fast learner with an eager mindset who can quickly absorb new systems, internal processes and industry tools.
• Dependability and ownership: Highly reliable with strong follow-through; someone who takes full accountability for managing account health and meeting operational targets.
• Intuition and problem solving: A resourceful thinker with strong commercial instincts who can anticipate partner needs and proactively propose practical solutions.
• Analytical mindset: Comfortable working with basic spreadsheets and operational metrics to translate numbers into actionable insights.
• Communication skills: Strong verbal and written communication skills to effectively collaborate with internal cross-functional teams and external chain managers.

Company Description
foodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

Job Description
Job Description

• Manage and enhance the work relationship with the partner restaurant chains through regular, personal contact with the restaurant manager
• Renegotiate the contracts conditions such as commission rate or minimum basket size with restaurant manager on a regular basis
• Convince restaurant manager to implement the backlink on their website and/or a splash page to convert online traffic into additional orders
• Design and improve the aftersales process by streamlining the operations and the CRM system
• Find and convince the best partner restaurants to join the corporate menu booklet and monitor the order evolution as well as customer experience after integration
• Negotiate exclusive deals with the best partner restaurants in order to increase the orders and at the same time safeguarding the relationship quality to the partner restaurant
• Ensure that all partner restaurants maintain a high customer experience and brief them on how to even improve it

Qualifications
Qualifications

• Bachelor’s degree graduate
• Preferably 1-3 years lead or account management experience preferable in the food and beverages industry
• Great interpersonal and communication skills in person, strong negotiation skills
• A desire to contact the best local restaurants and chains: you thrive and excel at convincing people
• Endurance and perseverance in the process of follow up on partner restaurants
• Pleasant personality, high level of enthusiasm and commitment
• Ability to work structured and efficiently organize the communication process with our partners
• Team player, self-motivated with the ability to work self-reliant
• Keen interest and good understanding of building relationships with clients
• Required language(s): English and Filipino

Company Description
foodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.