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About Wells Fargo India & Philippines Wells Fargo India & Philippines is a critical component of Wells Fargo’s strategy to leverage distinct advantages in doing business in a global environment. Wells Fargo India & Philippines is primarily an extension of the technology, operations, and corporate support teams of Wells Fargo. It engages in application development and support, testing, other technology functions, international operations, knowledge support, and middle and back-end banking process solutions for a wide spectrum of Wells Fargo’s needs. It currently has offices in Bengaluru, Chennai, Hyderabad, and Manila. About this role: Wells Fargo is seeking an HR Service Delivery Representative (Background Screening Verifications Specialist) to be part of our HR Global Delivery Team. We believe in the power of working together because great ideas can come from anyone. Through collaboration, any employee can have an impact and make a difference for the entire company. Explore opportunities with us for a career in a supportive environment where you can learn and grow. In this role, you will: Support service delivery of HR products and processes across one or more functional areas within HR that may be related to, but not limited to, one or more HR functional areas such as: Talent Acquisition, Talent Management, pay, benefits, incentive plan administration, HRIS and records management, leave of absence, employee and labor relations, HR compliance Proactively seek ways to improve processes including, but not limited to query resolution, records management, and fulfillment of various transaction processing requests related to HR products and processes for own work and work group Perform moderately complex administrative, transactional, operational, or customer support tasks Be responsible for moderately complex operational tasks that may include, but not limited to records management, report generation, and other transactions across internal human resources information systems such as Workday, ServiceNow, and/or other specialized tools within other HR areas like recruitment, incentive administration, etc Receive direction from supervisor and escalate non-routine questions Interact with immediate team as well as internal customers on wide range of information related to the area of responsibility Required Qualifications: 1+ year of Human Resources operations support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Desired Qualifications: Education: Bachelor’s degree in any discipline Experience: 1+ year in background screening verification for U.S. candidates Skills: Excellent English communication (written and verbal), strong analytical ability, proficiency in MS Office Preferred: Familiarity with PBSA standards and vendor platforms Willing to work on night shift (8pm-5am Manila time) Job Expectations: Ensure compliance with Fair Credit Reporting Act (FCRA) and U.S. employment law Prepare and deliver verification reports within SLA timelines Collaborate with internal HR teams and external vendors to resolve discrepancies Maintain data integrity and confidentiality in all processes Support continuous improvement initiatives in HR Service Delivery Posting End Date: 19 Nov 2026*Job posting may come down early due to volume of applicants. We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo. Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment and Hiring Requirements: a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

About this role: Wells Fargo is seeking an Associate Operations Processor. The role is responsible for investigation of payment inquiries from Global clients (internal/external) that arise due to incorrect SWIFT, Telex, FED payment instructions and/or investigation of the validity of the funds being transferred to/from Consumer Commercial clients. In this role, you will: Investigates Payment related inquiries or services to clients (Financial Institutions) which includes sending SWIFT, FED WIRE and CHIPS messages, Return and Cancellation of payments, Hold funds in the General Ledger and re-effecting payments Corrects and creates different payment message types (SWIFT, FED WIRE, CHIPS, Telex) used by the payment parties Team currently supports common pools – Unable to Apply, Debit Authorization, Amendment and Cancellation pool Responsible for payment investigation and inquiries handling from Financial Institution customers Liaise and interact with international working partners Provide troubleshooting solutions for internal and external customers on financial products and services Process, research and resolve routine to moderately complex transaction issues Account maintenance, report generation, project work Required Qualifications: 6+ months of operations support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Open to fresh graduates with a Bachelor's Degree, preferably in Business, Finance, Economics, or related fields. Banking, financial services, customer service, or operations experience is an advantage. Desired Qualifications: Experience in banking operations, payments, settlements, or wire processing. Knowledge of SWIFT, FED Wire, CHIPS, and Telex payment systems. Familiarity with payment investigations, transaction inquiries, and exception processing Job Expectations: Amenable to a permanent night shift schedule (12:00 AM to 9:00 AM). Willing to work onsite at Five/Neo Building, 31st Street, BGC, Taguig City. Hybrid work arrangement may be available based on business needs and completion of required training. Posting End Date: 15 Nov 2026*Job posting may come down early due to volume of applicants. We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo. Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment and Hiring Requirements: a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

About this role: Wells Fargo is seeking a Loan Workout Specialist. In this role, you will: Provide support to internal and external customers in complex initiatives relating to collection portfolios data to reduce delinquency and restructuring of loans within the Loan Workout functional area Evaluate risk and analyze account information including financial statements and total relationship Coordinate initial loan renewal process and negotiate with borrower or attorneys in order to determine workout solutions Restructure supervised loans, recover charged off loans and research account equity to determine full or partial charge off or attend foreclosure sale Conduct research and determine resolution for title and collateral perfection issues Review and research complex operational challenges that require research, evaluation, and selection of alternatives related to low to medium risk deliverables Monitor portfolio for policy compliance and adhere to risk rating Identify opportunities for process improvements within scope of responsibilities in Loan Workout area Present recommendations for resolving complex situations and exercise independent judgment while developing expertise in the functions, policies, procedures and compliance requirements Coach and assist less experienced colleagues Provide issue specific training and participate in departmental projects Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals Required Qualifications: 2+ years of Loan Workout, Commercial Lending experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Desired Qualifications: Loan Workout or Commercial Lending experience Job Expectations: Amenable to work permanent night shift schedule Must be amenable to work at Taguig City Posting End Date: 30 Oct 2026*Job posting may come down early due to volume of applicants. We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo. Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment and Hiring Requirements: a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. At Sun Life, we're driven by our Purpose: helping our Clients achieve lifetime financial security and live healthier lives. Our values shape how we work: caring, authentic, bold, inspiring, and impactful. When you join Sun Life, you'll work with passionate colleagues and empowering leaders who support your growth and celebrate your contributions, so you can make a meaningful difference in our Clients' lives. Discover how you can make a difference in the lives of individuals, families and communities around the world. Job Description: The Manager, Operational Resilience and Continuity supports Sun Life's enterprise Operational Resilience and Continuity program by providing second-line oversight, effective challenge, training, advisory support, and resilience expertise across Business Groups. The role helps strengthen the organization's ability to prevent, respond to, recover from, and adapt to operational disruptions by supporting the integration of Business Continuity Management, Crisis Management, Technology Resilience, and third-party resilience within a unified Operational Resilience framework. Through review, challenge, analysis, training, and stakeholder engagement, the role supports the development of sustainable resilience capabilities, regulatory compliance, and resilience outcomes across the enterprise. Key Accountabilities Operational Resilience Oversight & Challenge Provide independent second-line oversight, effective challenge, and advisory support across Operational Resilience, Business Continuity, and Crisis Management activities. Assess resilience risks, vulnerabilities, capability gaps, and policy compliance, escalating material concerns through established governance processes. Resilience Capability Development Support the evolution of Operational Resilience frameworks, policies, standards, methodologies, tools, training, and guidance. Help integrate Business Continuity Management into the broader Operational Resilience framework and support capability uplift across Business Groups. Resilience Lifecycle & Scenario Testing Review and challenge critical operations assessments, dependency mapping, Business Impact Analyses, resilience planning, recovery strategies, third-party contingency planning, and resilience testing activities. Support the design, execution, and evaluation of severe-but-plausible resilience scenarios and exercises. Reporting & Insights Develop resilience reporting, metrics, dashboards, and risk insights for management, governance committees, and regulatory purposes. Identify trends, emerging risks, and opportunities to strengthen resilience capabilities and outcomes. Stakeholder Engagement & Training Provide training, guidance, and subject matter expertise to Business Groups, Risk Officers, and other stakeholders. Build strong partnerships across Operational Risk, Technology, Cyber, Third-Party Risk Management, and Business Group teams to promote integrated resilience outcomes. Innovation & Continuous Improvement Leverage data, automation, analytics, and AI-enabled tools to enhance resilience assessments, reporting, monitoring, and decision-making. Promote continuous improvement and simplification of resilience processes and capabilities across the enterprise. Education & Experience 7+ years of experience in Operational Resilience, Operational Risk, Business Continuity, Crisis Management, Technology Resilience, Third-Party Risk Management, or related disciplines. Strong analytical, reporting, stakeholder management, facilitation, and communication skills. Experience supporting governance, oversight, risk management, and regulatory programs. Professional certification (e.g., BCI, DRI, CBCP, ORM, CRISC, CISA or equivalent) is an asset. Job Category: Risk Management Posting End Date: 30/12/2026

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. What’s your ambition? Is it a big goal or small steps? Professional or personal? We’d like to know because at JLL, we make your ambitions our business. And if you have ambitions in Facilities, join us to be inspired by the best. What this job involves Implement Client specific HSSE framework policies and procedures (SOP) for all the Managed sites. Understand, imbibe and align JLL HSSE deliverable with Client HSSE framework, policies and procedures in the city/state/country. Develop, implement and monitor all HSSE activities including training the JLL and sub-contractor staff from time to time. Reviews the HSSE risk assessment plan created by Operations team and guide them through the process documentation. Implement and monitor HSSE documentation include HSSE related statutory requirements in alignment with Client process, JLL HSSE and Contract requirements Responsibilities Working in partnership with the Regional HSSE, Area HSSE and Platform team to create and deliver an HSSE strategic plan for all the JLL managed facilities. Develop and implement Client specific HSSE framework—SOPs and Work instructions Reviews the HSSE risk assessment plan created by Operations team and guide them through the process of documentation. Keep track of HSSE documentation for all statutory requirements of Client requirements, gather environmental data, conduct environmental inspections, maintain permit compliance, and report to all regulating agencies where applicable. Develop a tracking mechanism. Develop and monitor the training calendar and provide HSSE training to on ground team from time to time Support all HSSE related activities including training the operations, JLL HSSE support staff & Contractors and monitoring their activities. Coordinate with Account Manager, Regional HSSE Manager, Corporate HSSE manager, ensure implementation of programs and report on the progress periodically. Monitor monthly HSSE audits at site & ensure the follow-ups & completion of Risk assessment and develop control measures through Client specific process. Manage the HSSE related Incidents, own the process, keep a repository of Lesson Learns, conduct training and lateral implementation. Support IFM in emeregncy preparedness programs and Coordinate to monitor Fire Fighting systems across the sites as per local compliance requirements. Ensure the general and other hazardous waste is handled & stored as per Client ’s and statutory requirements. Develop (or adopt Client Process) and operate a site Permit to Work Process to co-ordinate all parties’ contractors carrying out work at the location(s). Maintaining & monitoring the Work permit systems and related documents. Ensure the approval for all the chemicals used or to be used at site through approved process. Vendor management to ensure safe delivery of goods and services. Development of SOPs and Work instruction Demonstrated Leadership Skills Must have good communication & interpersonal skills Must be able to articulate knowledge in HSSE aspects including the Fire safety norms Should have demonstrated leadership skills to lead teams in multiple sites across different countries Should have a keen understanding of Risk assessment and the skills to align the same to mitigation and planning. Key Stakeholders Regional Account Team Regional HSSE Manager. Client HSSE Regional, country and site teams Client at all sites in the region JLL Corporate teams and Regional HSSE and EOS verticals Qualification/Certifications Minimum 10 Years experience in managing HSSE in a similar environment International and regional certifications in HSSE, Fire safety and Sustainability ISO 14001 & 45001 exposures would be an added advantage Recognized by DOLE Location: On-site –Pasay, Philippines If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table! At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement. For additional details please see our career site pages for each country. Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [email protected]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

, Philippines Job Family Group: Finance Worker Type: Regular Posting Start Date: October 16, 2026 Business unit: Finance Experience Level: Early Careers Job Description: What’s the role This post will be responsible for supporting the Team Manager in delivering value to Shell through operating and innovating world-class Accounts Payable RTP process. This position requires working closely with various stakeholders across different levels in CP, Businesses and Finance What you’ll be doing Your primary accountabilities will include: Effectively and efficiently operate and continuously improve Accounts Payable RTP process Understand and effectively operate financial controls Escalate items that interfere with the completion of the reconciliation activities to Team Manager Performs weekly/monthly consolidation and submission of KPIs to Process Excellence, CP I&I. Provides analysis and insights on the performance. Identify and implement process improvements within assigned scope Acts as AP focal point for CP, Business, and other parts of FO Provides practical and analytical support to ensure all Accounts Payable transactions are correctly accounted for in the general ledger and expenses are reported on a timely basis for each financial month-end close Maintain an effective working relationship with key stakeholders, including but not limited to CP Operations Delivery, CP Data, RA DS Business Analyst, AP PE P&P Expert, CP PGS Process Expert, Country Finance Advisors Initiates, manages, and actively attends operational meetings, including operational AP-CP connects, to discuss performance, issues, collaboration. Demonstrate and role model One Finance Behaviours and Safe Hands Participate in projects, change programs and initiatives that impact area of responsibility, including but not limited to migrations, scope changes, setting up new entities in collaboration with other teams, digitalization projects and business change programmes. Promote Health, Safety, Security and Environment (HSSE) mindset and culture Collaborate successfully in a multicultural and virtual environment, including delivering results through others without formal authority Maintaining high quality of output despite pressure in meeting daily cut-offs Demonstrate ability to co-create solutions and influence business partners with diverse seniority when complex issues arise What you bring We are looking forward to speak with individuals who have: Bachelor’s degree in finance, Accounting, Economics or Business Administration preferred Strong accounting knowledge of AP process and systems Strong communication skills Can read, write & speak in Japanese Strong analytical, problem solving and critical thinking skills Innovative and open minded Demonstrate accuracy and strong attention to details Good organizational skills with ability to succeed under tight deadlines Amenable to work on an 8AM-5M schedule What we offer You bring your skills and experience to Shell and in return you work with talented, committed people on one of the most important challenges facing our planet. You’ll have the opportunity to develop the skills you need to grow in an environment where we value honesty, integrity, and respect for one another. You’ll be able to balance your priorities as you become the best version of yourself. Progress as a person as we work on the energy transition together. Continuously grow the transferable skills you need to get ahead. Work at the forefront of technology, trends, and practices. Collaborate with experienced colleagues with unique expertise. Achieve your balance in a values-led culture that encourages you to be the best version of yourself. Benefit from flexible working hours, and the possibility of remote/mobile working. Perform at your best with a competitive starting salary and annual performancerelated salary increase – our pay and benefits packages are considered to be among the best in the world. Take advantage of paid parental leave, including for non-birthing parents. Join an organisation working to become one of the most diverse and inclusive in the world. We strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientation, and life experiences to apply. Grow as you progress through diverse career opportunities in national and international teams. Gain access to a wide range of training and development programmes. We'd like you to know that Shell has a bold goal: to become one of the world’s most diverse and inclusive companies. You can get to know more about how we're working towards that goal, click here. We are committed to attracting a broader and more diverse pool of candidates. If this position doesn’t feel like the perfect fit for your qualifications right now, we’d still love to hear from you. Consider creating a profile in our Talent Community so we can keep you in mind for future opportunities that may align with your skills. Shell Business Operations Manila Shell Business Operations (SBO) Manila forms the operational backbone of business processes that help deliver Shell’s business solutions across the globe. We are focused on driving excellent corporate performance in Finance, Human Resources, Customer Service, Order-to-Delivery, and Contracting and Procurement. Diversity is key at SBO Manila, and our employees reflect the innovation that stems from a diverse workforce. By joining the company, you will benefit from an industry-leading development program that will see you tap into a pool of expert knowledge that will help propel your career. DISCLAIMER: Certain positions within the organization may be subject to post-employment restrictions, including non-compete obligations. Additional details will be provided during the recruitment process where applicable. Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Shell/Shell Group companies around the world. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand. Shell is an Equal Opportunity Employer.

, Philippines Job Family Group: Finance Worker Type: Regular Posting Start Date: October 16, 2026 Business unit: Experience Level: Early Careers Job Description: What’s the role The Collections Representative plays a vital role within the Shell Energy Solutions Collections team, supporting the management of customer accounts and the timely collection of outstanding balances from commercial and industrial energy customers. Through proactive customer engagement and effective problem-solving, this role helps ensure a positive customer experience while contributing to the company's goals of maintaining healthy cash flow and minimizing credit risk. This is an exciting opportunity to make a meaningful impact within a growing B2B energy organization. We are seeking a customer-focused and results-driven professional who enjoys building relationships, resolving complex billing and payment concerns, and working collaboratively across teams. In this role, you will partner with customers and internal stakeholders to address account issues, support credit management activities, and contribute to process improvements that enhance operational efficiency and customer satisfaction. What you’ll be doing As a Collections Representative, you will manage a portfolio of commercial and industrial customer accounts, drive the timely collection of outstanding receivables while deliver an excellent customer experience. In this role, you will collaborate with customers and cross-functional teams to resolve payment and billing issues, reduce credit risk, and support healthy cash flow performance. Success in this position requires strong communication, analytical thinking, problem-solving abilities, and the capability to manage multiple priorities in a dynamic environment. Manage and monitor a portfolio of commercial and industrial customer accounts to ensure timely collection of outstanding receivables and achievement of collection targets. Proactively contact customers by phone and email to collect overdue balances, negotiate payment commitments, and resolve delinquent accounts. Perform detailed account analysis, research, and reconciliations to identify and resolve payment discrepancies, unapplied cash, billing issues, and account variances. Investigate and address customer concerns related to invoices, payments, credits, and account balances, working to achieve prompt resolution and payment. Respond professionally and efficiently to customer inquiries, payment-related issues, and escalations while maintaining a high standard of customer service. Partner with Sales, Billing, Credit, Account Management, and other internal stakeholders to resolve disputes, remove barriers to payment, and reduce account delinquency. Monitor customer payment trends and account activity to identify potential credit risks, escalating concerns and recommending appropriate actions when necessary. Establish, monitor, and follow up on payment arrangements to ensure customers meet agreed-upon commitments. Maintain accurate and detailed documentation of collection activities, customer communications, payment commitments, disputes, and resolution efforts within financial and customer management systems. Ensure compliance with company policies, internal controls, regulatory requirements, and established collections procedures. Prepare and maintain reporting, account status updates, and other collections-related metrics as required by management. What you bring We’re looking for a motivated and detail-oriented professional with experience in collections, accounts receivable, or a related field. You are someone who enjoys solving problems, building positive customer relationships, and working collaboratively to achieve results. You can effectively manage multiple priorities, communicate confidently with customers and stakeholders, and take ownership of your work in a fast-paced environment. Experience in B2B collections, accounts receivable, credit management, or a related finance function. Strong analytical and problem-solving skills with a keen attention to detail. Excellent written and verbal communication skills, with the ability to build positive relationships and deliver a great customer experience. Proficiency in Microsoft Excel, including functions such as data filtering, lookups, and pivot tables. Experience working with financial or ERP systems such as SAP, Oracle, or similar platforms. Ability to prioritize tasks and manage competing deadlines in a dynamic environment. Strong collaboration and stakeholder management skills, with the ability to work effectively across teams. Self-motivated and able to work independently while taking ownership of outcomes. Experience within the energy, utilities, or related industries is an advantage but not required. Fluent in English, with strong verbal and written communication skills. Experience supporting global or geographically diverse teams is beneficial but not essential. Willing to work on a US-based schedule, from 9:00 PM to 7:00 AM Philippine Time This role is ideal for someone who enjoys a balance of customer interaction, problem-solving, and financial analysis, and who is passionate about delivering results while maintaining a positive customer experience. What we offer You bring your skills and experience to Shell and in return you work with talented, committed people on one of the most important challenges facing our planet. You’ll have the opportunity to develop the skills you need to grow in an environment where we value honesty, integrity, and respect for one another. You’ll be able to balance your priorities as you become the best version of yourself. Progress as a person as we work on the energy transition together. Continuously grow the transferable skills you need to get ahead. Work at the forefront of technology, trends, and practices. Collaborate with experienced colleagues with unique expertise. Achieve your balance in a value-led culture that encourages you to be the best version of yourself. Take advantage of a hybrid work environment, allowing you to balance remote work and in-office collaboration. Perform at your best with a competitive starting salary and annual performance related salary increase – our pay and benefits packages are among the best in the world. Take advantage of paid parental leave, including for non-birthing parents. Join an organization to become one of the most diverse and inclusive in the world. We strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientation, and life experiences to apply. Grow as you progress through diverse career opportunities in national and international teams. Gain access to a wide range of training and development programs. We'd like you to know that Shell has a bold goal: to become one of the world’s most diverse and inclusive companies. You can get to know more about how we're working towards that goal, click here. We are committed to attracting a broader and more diverse pool of candidates. If this position doesn’t feel like the perfect fit for your qualifications right now, we’d still love to hear from you. Consider creating a profile in our Talent Community so we can keep you in mind for future opportunities that may align with your skills. Shell Business Operations Manila Shell Business Operations (SBO) Manila forms the operational backbone of business processes that help deliver Shell’s business solutions across the globe. We are focused on driving excellent corporate performance in Finance, Human Resources, Customer Service, Order-to-Delivery, and Contracting and Procurement. Diversity is key at SBO Manila, and our employees reflect the innovation that stems from a diverse workforce. By joining the company, you will benefit from an industry-leading development program that will see you tap into a pool of expert knowledge that will help propel your career. DISCLAIMER: Certain positions within the organization may be subject to post-employment restrictions, including non-compete obligations. Additional details will be provided during the recruitment process where applicable. Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Shell/Shell Group companies around the world. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand. Shell is an Equal Opportunity Employer.

The First Line of Defence (1LoD) Operational Resilience & Continuity team works alongside various LSEG divisions as well as functions (technology, cyber, data, facilities, people) to provide analysis, support expertise and oversee all areas of the organisation to ensure that all elements of Programme resilience requirements (Business Continuity and Important Business Services) are delivered globally in line with regulatory and internal policy expectations. Reporting to the Senior Operational Resilience Manager, this position requires an experienced professional who will act as a subject matter expert in Business Continuity, with a keenness to learn more and expand into broader Operational Resilience areas. The individual in this role is expected to work collaboratively with the second line risk function, sponsors, stakeholders, and those involved in the 1LOD delivery of Business Continuity & Operational Resilience in the business to ensure that regulatory commitments relating to business continuity and operational resilience are embedded across the Group to meet 2025 requirements. Alongside this, ensuring that “business as usual” activities are enhanced and developed to ensure ongoing improvements to the Group wide Resilience program. You will work towards achieving Operational Resilience by ensuring continuity of critical and important services to all LSEG staff & entities, office locations, covering both internal & external stakeholders. Key Responsibilities: BCP support Support the Group Head of Operational Resilience to operationalise and embed the Groupwide Business Continuity strategy, operating model and policy across all relevant Divisional/Entity 1LoD functions. Responsible for the oversight and support of Divisional/Entity 1LoD Business Continuity Co-ordinators and their execution of all annual Business Continuity activities as per the defined timetable (incl review of BIAs, business continuity plans and scenario exercise design and testing). Provide challenge where required to BIA and BCP data quality and solution robustness, driving continuous improvements to resilience planning. Support Divisions/business units with their Annual testing program as required. Support audit and regulatory review activities and prepare responses to audit and exam findings related to Business resiliency. Represent the Group 1LOD Business Continuity team at various working groups across the business or corporate functions related to interlocked programmes of work or improvement initiatives. Develop LSEGs methodologies, guidelines, toolsets for assisting the business unit in establishing a successful Business Continuity plan. Train BC Coordinators/BC Champions on policy and framework requirements, controls and appropriate BCM methodology, strategies, plan maintenance, and the associated processes. Responsible for the aggregation and collation of Business Continuity plans, viability and preparedness insights and ongoing remediation implementation updates for input into Group fora/Committees. Work as an SME in-conjunction with the TPRM Vendor response team to support resolution of queries related to gaps and risks have been identified whilst evaluating vendor assessments. Support the implementation of a Centre of Excellence for Operational Resilience with a view to over time taking on additional responsibilities for: Partner with key stakeholders to ensure the development of appropriate Operational Resilience reporting requirements and key management information, facilitating requests from the business through to delivery of reports or information. Create the ongoing learning and awareness agenda for Operational Resilience, crafting the appropriate training material, provision of newsletters and supporting ongoing execution and training for key stakeholders across the firm. Create / maintain the Operational resilience 1LOD intranet site, and ensure supporting documentation is maintained and available for internal access. Support the implementation and ongoing management of the Group Operational Resilience governance structure, including facilitation of certain meetings and minute taking / distribution where required. Support the Global Divisions and corporate functions in execution of Operational Resilience policy / framework requirements, acting as a liaison for insight and advice on best practice and regulatory requirements. Support the Group 1LOD management team on additional ad hoc projects and deliverables as required. Key Behaviours and Skills Required to be successful in the Role: Working Experience. Significant experience implementing and operating global programs for Business Continuity in the financial sector. Develops and maintains powerful relationships with Business Leaders (CEO-2 and CEO-3 level), partnering with them to consistently embed Business Continuity across multiple business lines/functions. Thorough understanding of Business Continuity Management, principles, methodologies, and best practices. Understanding of global Operational Resilience regulatory requirements (PS21/3, DORA etc) a plus. An ability to understand and interpret regulations and apply them in a practical manner in an operational environment. Experience in developing, maintaining, and testing Business Continuity Plans. Strong communication skills and the ability to build effective relationships with stakeholders at different levels across the business. Skills. Self-motivated and highly organised with a sharp attention to detail. Excellent oral, written and presentation communication skills. Confident in delivering training or presenting to small stakeholder groups. Ability to work in a fast paced and changing environment. Strong data analysis and problem-solving skills to identify potential risks and vulnerabilities within business processes. Experience of working in a collaborative way with other departments to achieve own department goals and objectives. Good Project Management skills, with the ability able to work to tight deadlines. Proficient in the use of MS Office products, plus knowledge of MetricStream and IBM Blue Works is desirable. Career Stage: Manager London Stock Exchange Group (LSEG) Information: Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you. LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions. Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone’s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering. LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives. Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it’s used for, and how it’s obtained, your rights and how to contact us as a data subject. If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.

Job Description Associate Content Specialist, Primary Law Content Operations Do you have high attention to detail and want to explore or leverage your editing skills and be a good communicator? Then Thomson Reuters ( Great place to work certified ) brings in a great opportunity to kick start your career. This role would involve your participation in the creation, maintenance and delivery of the company's products by working collaboratively across the organization. This role involves your participation in a Content Operations team and your assistance in preparation of data for publishing legal and regulatory products in print and/or electronic form. Participates in an Editorial or Content Operations team and assists in the creation and/or acquisition, preparation and delivery of assigned content and information for creating products and checking functionality in all publication media (print or electronic). The primary focus at this entry level is training with some supervision. Key Responsibilities In this opportunity as Associate Content Specialist, you will: Production/Editorial/Support: Has a general understanding of legal system and some knowledge of an efficient production/support workflow process. Performs duties such as analyzing, keying, converting, coding, copyreading, editing, merging, rendering, loading, or validation of data. Supports team publishing goals by meeting deadlines. Product/Process Knowledge: Works regularly on various systems, software, databases and applications to deliver quality products. Responsible for accuracy and completeness of work product, including competence in scheduling and administrative systems as well as computer file management. All work will be checked until competent process knowledge is developed Interpersonal/Team Skills: Works successfully in a team environment and understands various roles of team members. Attends and participates in team meetings, prioritizes own work, and participates in the performance management process (e.g. peer reviews, self-evaluation). Contribute to seamless implementation of process migrations by taking on new tasks ex: analyzing, keying, converting, coding, copyreading, editing, merging, rendering, loading, or validation of data. Supports team publishing goals by meeting deadlines. Completes tasks in support of the team’s deliverables. Focus on learning and executing existing practices and procedures. Works regularly on various systems, software, databases and applications to deliver quality products. Responsible for accuracy and completeness of work product, including competence in scheduling and administrative systems as well as computer file management. Works successfully in a team environment and understands various roles of team members. Attends and participates in team meetings, prioritizes own work, and participates in the performance management process. Required Qualifications You’re a fit for the role of Associate Content Specialist if your background includes: 0 - Less then 12 Months Experience Familiarity of legal terminology and court, legislative, and regulatory levels are desirable. Education / Certifications (Specific degrees and/or certifications required or preferred): Any Graduate Excellent written and verbal English and communication skills, including composition/grammar, vocabulary, spelling and punctuation skills with the ability to communicate effectively Strong learning agility. Able to learn quickly and apply knowledge to increasingly complex and changing work. Technical aptitude for computer applications and systems such as word processing and file management applications. Ability to prioritize and stay focused while dealing with multiple assignments and tasks. Detail-oriented with an aptitude for analysis and problem solving on an individualized level and within the context of a team environment. Normal office hours and environments. Normal office hours and environments, extensive reading and exposure to personal computers, extra hours may be required to meet deadlines. Ability to work with team members, contacts from other teams, departments, virtual and off site teams/vendors or sourcing partners effectively Preferred Qualifications: Previous publishing experience is a plus. #LI-CS3 What’s in it For You? Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected. Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance. Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together. Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives. Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world. About Us Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news. We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward. As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace. We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here. Learn more on how to protect yourself from fraudulent job postings here. More information about Thomson Reuters can be found on thomsonreuters.com.

Privacy Operations Analyst Job Description The Privacy Operations Analyst drives the day-to-day execution of the company’s global privacy compliance program, spanning UK/EU, US, APAC, and other regions in which the business operates. This role goes beyond individual task execution to own program-level activities: coordinating data subject rights requests, running and reporting on privacy risk assessments, maintaining data mapping and records of processing activities (ROPA), and using work-management and privacy automation tooling (e.g., Azure DevOps/Jira, OneTrust, Power Automate) to scale the privacy program’s operational cadence and reporting. The role partners closely with the Privacy Operations Lead, Legal, Information Security, and business stakeholders across multiple jurisdictions. Key Responsibilities Privacy Program Management & Reporting Structure and maintain privacy operations work in Azure DevOps (ADO), Jira, or similar work-management tools, including custom work item types and fields mapped to privacy concepts (jurisdiction, data type, risk tier). Build and maintain KPI dashboards and reporting (e.g., DSAR SLA compliance, assessment backlog age, incident response times) for privacy program leadership, using ADO Analytics, Power BI, or similar tools. Track cross-functional privacy work items that depend on Legal, Security, and Product teams, and proactively surface bottlenecks and at-risk items. Coordinate responses to data subject access requests (DSARs) and other data subject rights requests, ensuring timely resolution within statutory timelines across jurisdictions. Track and report on privacy program metrics and KPIs for leadership and relevant stakeholders. Privacy Risk Assessments Conduct and document privacy impact assessments (PIAs), data protection impact assessments (DPIAs), and transfer impact assessments (TIAs) for new products, features, and vendor engagements. Support automated assessment workflows that trigger and assign PIAs/DPIAs based on risk-based conditional logic (data type, processing purpose, jurisdiction, vendor risk tier), escalating high-risk triggers for senior review. Support efforts to reduce manual effort in assessment scoring and risk rating, applying sound judgment on what can be automated versus what must remain human-reviewed. Data Mapping & ROPA Maintenance Maintain and update the company’s records of processing activities (ROPA), tying outputs directly to data mapping and risk assessment findings. Support data discovery and data flow mapping efforts across the organization’s systems, environments, and third-party integrations, leveraging data discovery tooling where available. Support an ongoing ownership and maintenance model for the data map/ROPA, including monitoring for drift as systems or vendors change and reconciling against discovery tool outputs. Privacy Compliance & Risk Management Monitor and track changes in privacy regulations across jurisdictions, and support compliance with key regulations including UK GDPR/EU GDPR, CCPA/CPRA, PIPEDA, and other applicable regimes. Support privacy incident response and breach notification processes, including incident documentation and breach register maintenance. Support privacy audits and assessments of internal processes and third-party vendors. Privacy-by-Design & Cross-Functional Collaboration Support the intake and triage of privacy-related inquiries from internal stakeholders and customers. Partner with Legal, Information Security, IT, Product, and Business teams to support the integration of privacy-by-design principles into the product development cycle. Assist with privacy training content delivery and tracking across the business. Support vendor and partner reviews to ensure contractual privacy obligations are met, and help identify current sub-processors for contractual documentation updates. Documentation & Governance Contribute to internal privacy policy, procedure, and operational playbook documentation. Maintain privacy metrics, dashboards, and reports for leadership and relevant stakeholders. Provide guidance and quality review to junior privacy operations team members on documentation and process adherence. Required Qualifications At least 4 years of experience in a privacy, compliance, legal operations, or similar role, supporting a global or multi-jurisdictional privacy program. Working knowledge of UK GDPR/EU GDPR, CCPA/CPRA, PIPEDA, and other applicable global data subject rights frameworks. Hands-on experience with privacy management platforms (e.g., OneTrust, TrustArc) configuring or running DSAR, PIA/DPIA, and data mapping workflows. Experience using work-management tools (e.g., Azure DevOps, Jira) to structure and track privacy operations work, including building reporting dashboards and KPIs for leadership. Exposure to or experience with automation of privacy workflows (e.g., Power Automate, API integrations between privacy platforms and ticketing systems) to reduce manual effort in DSAR, assessment, and data mapping processes. Understanding of data discovery and data mapping tooling and techniques to keep ROPA records current and minimize drift. Strong attention to detail and organizational skills; comfortable managing multiple deadlines across time zones. Clear written and verbal communication skills, including the ability to brief stakeholders on program status and risk. Preferred Qualifications CIPP/E, CIPP/US, or CIPM certification, or actively pursuing. Experience building ADO/Jira custom work item types, boards, and Power BI or analytics dashboards for privacy KPI reporting. Experience with data discovery/classification tools (e.g., OneTrust Data Discovery, BigID, Collibra). Prior experience in a shared services, global operations, or multinational organization. Familiarity with basic scripting or low-code automation (e.g., Power Automate) to support privacy workflow automation. #LI-HB1 What’s in it For You? Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected. Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance. Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together. Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives. Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world. About Us Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news. We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward. As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace. We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here. Learn more on how to protect yourself from fraudulent job postings here. More information about Thomson Reuters can be found on thomsonreuters.com.

It's fun to work in a company where people truly BELIEVE in what they are doing! We're committed to bringing passion and customer focus to the business. Deliver exceptional customer experiences by taking ownership of customer needs and providing comprehensive, timely resolutions. Communicate clearly and effectively while adapting communication styles to different audiences and situations. Troubleshoot and resolve complex technical issues across smartphones, tablets and PCs, using analytical thinking, structured troubleshooting, and multiple systems and resources Collaborate with peers by sharing knowledge, seeking expertise, supporting team success, and contributing to process improvements. Manage competing priorities effectively while maintaining organization, accuracy, and consistent adherence to schedules and customer commitments. Remain calm, professional, and solution-focused in fast-paced, high-pressure environments while embracing feedback, coaching, and opportunities to develop technical expertise. Build and repair customer relationships, navigate challenging interactions, and continuously improve the customer experience through curiosity, adaptability, critical thinking, and a commitment to excellence. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

We are looking to build a brand new HR Services shared services team in Manila to support Amazon’s growth globally. The hub will provide a multi-language capability to our internal customers and we are looking for HR Service Administrator to join our growing Shared Services Center. HR Services teams will be driving to redesign the processes and tools for service globalization and infinite scalability, providing an innovative and frustration-free experience to our employees around the world. With the service hub being built in Manila, the team will provide instant and high quality services across APAC and the globe, to Amazon business, managers and employees. Services include but not restricted to employee transactional processes, such as onboarding, centralized timekeeping, data management, exits, compliance related activities etc. The vision of the Centralized Timekeeping team is to utilize top talent to streamline time and attendance data entry, reduce payroll defects and provide consistently high service levels. CTK will support and manage time and attendance matters for thousands of Amazon Associates. Requests for edits are submitted via MyTime and trouble ticketing from operators and HR across the network. The Centralized Timekeeping team manages the system and ticket queue by executing on the requests on a FIFO basis but will prioritize any payroll impacting ticket if there is a risk of a payroll defect. The efforts of this team support the business by ensuring associate’s time and attendance matters are handled with speed, precision and with customer obsession always in mind. Join Amazon’s HR Services team in Manila and help make a difference for all Amazonians! Key job responsibilities We are recruiting for a Time and Attendance Operational Admin. This position specializes in the time and attendance management. The Timekeeper role is a centralized function that will manage time and attendance matters for buildings across the network. This role requires fast, accurate, and reliable data entry. You will work on MyTime system or related systems and a trouble ticket queue of time and attendance issues submitted by buildings or auto-generated from the Time and Attendance System. Your primary focus will be resolution of incoming time and attendance inquires with opportunities for other engagement upon completion of centralized responsibilities. You may participate in continuous improvement process projects. A keen understanding of Amazon’s attendance policies, employee groups, and applicable state and federal laws will be necessary. Timekeepers will focus primarily on system and ticketing, data auditing. Perform other projects and duties as required. You will report directly to the team leader. Basic qualifications At least a college undergraduate Minimum N3 JLPT Certification or has had work experience in Japan Fluent in Japanese & English Superior attention to detail. Understand processes and program regulations and the way they have been translated into existing technical environment. Carry out audits and checks on data and corrections in MyTime to ensure accurate and timely payment of the employee population. Knows how to escalate. Comfortable and able to provide feedback regarding the role and work volume. Aptitude for working independently with excellent problem solving skills. Participation in the continuous improvement of HR processes. Ability to work in international teams where team members are in different locations and belong to different cultures. Ability to work overtime as required. MS Office experience required - Proven experience working with Windows, Word, PowerPoint, and Excel. Preferred qualifications Experience of working in a transactional / process based environment Work Experience in HR Shared Services Experience working in multinational company Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job Qualifications: To provide administrative support to executives with complex organizational responsibilities, enabling them to operate effectively. You will manage calendars, coordinate meetings across time zones, and handle travel arrangements and logistics with precision. Working closely with Workplace colleagues onsite and virtually, you’ll build strong, collaborative relationships and deliver seamless support through exceptional organization, sound judgment, and proactive problem-solving in a fast-paced environment. Efficient calendar management of your Managing Director’s schedules, including meetings, travel arrangements, and location changes, to ensure optimal productivity. Stay ahead of your Managing Director’s needs by anticipating their requirements and providing proactive solutions. (e.g., highlighting and addressing meeting conflicts before MD asks.) Seamlessly coordinate your Managing Director’s daily activities, including logistics and scheduling. Ensure tasks are completed thoroughly and efficiently. Maintain confidentiality at all times by protecting sensitive information that you would have access to. Arrange and facilitate virtual and/or in-person meetings, ensuring all necessary technology and materials are readily available. Collaborate with external parties on behalf of your Managing Director(s) and provide support to our local Workplace team. On site presence: Be present in the office depending on your MDs schedule and/or local business needs to support events and clients. Job Description Strong verbal and written communication skills in English; proficiency in Spanish (B2 to C1) Excellent administrative, organizational, and problem-solving skills with strong attention to detail Ability to build and strengthen trust-based relationships with your Managing Director(s), other Executive Assistants, and Workplace team members across the globe in a collaborative and inclusive team environment Proven experience of being a strong team player, supporting your colleagues when needed Strong email and scheduling skills, with a solid knowledge of Windows and Microsoft Office applications (proficient in Outlook, Teams, Word, etc.) Eagerness to learn, collaborate, share knowledge and experiences across regions and teams Proactive & Reliable: Anticipates needs, solves problems independently, and ensures seamless daily support. Discreet & Trustworthy: Handles sensitive information with integrity and confidentiality. Tech-Savvy & Resourceful: Confident with tools and adaptable to new technologies. Efficient calendar management of your Managing Director’s schedules, including meetings, travel arrangements, and location changes, to ensure optimal productivity. Stay ahead of your Managing Director’s needs by anticipating their requirements and providing proactive solutions. (e.g., highlighting and addressing meeting conflicts before MD asks.) Seamlessly coordinate your Managing Director’s daily activities, including logistics and scheduling. About Accenture Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.Visit us at www.accenture.com Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

---ONLY THOSE APPLICANTS WHO ALREADY HAVE THE RIGHT TO LIVE AND WORK IN THIS COUNTRY ARE ELIGIBLE TO APPLY FOR THIS ROLE--- POSITION TITLE: Client Financial Mgmt Sr Analyst WORK SETUP: Hybrid OVERALL PURPOSE: Prepare and interpret financial plans and reports, ensuring accuracy and compliance with applicable financial rules and regulations, including internal financial controls, to mitigate risk for the company. May also shape and execute client deals to maximize the use of Accenture's capital and resources. RESPONSIBILITIES: Provide value-added financial management, analysis, and advice to client engagement teams to maximize the profitability of engagements Collaborate with client and engagement executives, client group finance leads (or equivalent), and other finance operations executives to communicate the position and status of contract or account financial position Complete standard MTD/QTD financial and operational activities and processes Fulfill invoicing and collections, consistent with contractual requirements Advise/assist on forecast management activities (input collection, processing and report creation) Perform/assist with work plan reconciliation and reporting Track and report time-reporting hours, expenses, and variances as required, including compliance with account/engagement expense policy (if existent)Track and report third-party out-of-pocket expenses, client time and expenses against program budget, and any other expense charges to program budget tracking and reporting of third-party out-of-pocket expenses Contribute to the CFM organization as Value Creator, People Developer, and Business Operator Prepare and participate in CFM meetings and training sessions Supervise, coach, and mentor junior CFM analyst(s) and others Identify and communicate to CFM leadership to opportunities to continuously improve training, methodologies, tools and skills Support and contribute to local CFM recruiting initiatives Execute account financial processes to ensure the quality and integrity of engagement financial records Provide pricing / new business support for new and extended business opportunities and/or review pricing calculations from engagement executives Perform or assist with the preparation of engagement, project, and program reporting as well as Accenture internal financial accounting processes Support and execute the account forecasting process, including ad hoc and internal stakeholder management requests Execute all global and local statutory, tax, Internal Controls, and US GAAP requirements as described by policy to ensure full compliance Perform Inventory and Receivables management, including monitoring of variances and follow-up on discrepancies Execute/assist with balance sheet accountability, including tracking of capital assets and technology rental equipment, hardware/software costs, and other items OTHERS: Project Shift Schedule: Night Shift Project Rest Day: Weekends Off Project/Team Location: Cebu, Cyberzone Building, Tower 2 SKILL AND QUALIFICATIONS: • With at least 3-5 years overal F&A experience except AP and OTC • At least 1-2 years experience in P&L • With at least 1 year supervisory experience • Open to ICs before but willing to handle a team of at most 5 direct reports • With good comms • Open to any industry #LI-PH About Accenture Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.Visit us at www.accenture.com Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

---ONLY THOSE APPLICANTS WHO ALREADY HAVE THE RIGHT TO LIVE AND WORK IN THIS COUNTRY ARE ELIGIBLE TO APPLY FOR THIS ROLE--- POSITION TITLE: Client Financial Mgmt Analyst WORK SETUP: Hybrid OVERALL PURPOSE: Prepare and interpret financial plans and reports, ensuring accuracy and compliance with applicable financial rules and regulations, including internal financial controls, to mitigate risk for the company. May also shape and execute client deals to maximize the use of Accentures capital and resources. RESPONSIBILITIES: Provide value-added financial management, analysis, and advice to client engagement teams to maximize the profitability of engagements Collaborate with client and engagement executives, client group finance leads (or equivalent), and other finance operations executives to communicate the position and status of contract or account financial position Complete standard MTD/QTD financial and operational activities and processes Fulfill invoicing and collections, consistent with contractual requirements Advise/assist on forecast management activities (input collection, processing and report creation) Perform/assist with work plan reconciliation and reporting Track and report time-reporting hours, expenses, and variances as required, including compliance with account/engagement expense policy (if existent)Track and report third-party out-of-pocket expenses, client time and expenses against program budget, and any other expense charges to program budget tracking and reporting of third-party out-of-pocket expenses Contribute to the CFM organization as Value Creator, People Developer, and Business Operator Prepare and participate in CFM meetings and training sessions Supervise, coach, and mentor junior CFM analyst(s) and others Identify and communicate to CFM leadership to opportunities to continuously improve training, methodologies, tools and skills Support and contribute to local CFM recruiting initiatives Execute account financial processes to ensure the quality and integrity of engagement financial records Provide pricing / new business support for new and extended business opportunities and/or review pricing calculations from engagement executives Perform or assist with the preparation of engagement, project, and program reporting as well as Accenture internal financial accounting processes Support and execute the account forecasting process, including ad hoc and internal stakeholder management requests Execute all global and local statutory, tax, Internal Controls, and US GAAP requirements as described by policy to ensure full compliance Perform Inventory and Receivables management, including monitoring of variances and follow-up on discrepancies Execute/assist with balance sheet accountability, including tracking of capital assets and technology rental equipment, hardware/software costs, and other items OTHERS: Project Shift Schedule: Night Shift Project Rest Day: Weekends Off Project/Team Location: Cebu Filinvest Cyberzone Tower 2 SKILL AND QUALIFICATIONS: • With at least 2 years relevant experience Record to Report (R2R) • With experience in general ledger (GL) Accounting, balance reconciliation • Individual contributor • FP&A experience is preferred only, NOT required • No specific tool requirement #LI-PH About Accenture Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.Visit us at www.accenture.com Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

---ONLY THOSE APPLICANTS WHO ALREADY HAVE THE RIGHT TO LIVE AND WORK IN THIS COUNTRY ARE ELIGIBLE TO APPLY FOR THIS ROLE--- POSITION TITLE: Client Financial Mgmt Specialist WORK SETUP: Hybrid OVERALL PURPOSE: Support the global financial management function and business advisory services. Offer services through contract completion on regulatory and organization principles compliance, internal controls, budgeting/forecasting, contract profit and loss management and advisory to our customer leadership team. RESPONSIBILITIES: Provide value-added financial management, analysis, and advice to client engagement teams to maximize the profitability of engagements Collaborate with client and engagement executives, client group finance leads (or equivalent), and other finance operations executives to communicate the position and status of contract or account financial position Complete standard MTD/QTD financial and operational activities and processes Fulfill invoicing and collections, consistent with contractual requirements Advise/assist on forecast management activities (input collection, processing and report creation) Perform/assist with work plan reconciliation and reporting Track and report time-reporting hours, expenses, and variances as required, including compliance with account/engagement expense policy (if existent)Track and report third-party out-of-pocket expenses, client time and expenses against program budget, and any other expense charges to program budget tracking and reporting of third-party out-of-pocket expenses Contribute to the CFM organization as Value Creator, People Developer, and Business Operator Prepare and participate in CFM meetings and training sessions Supervise, coach, and mentor junior CFM analyst(s) and others Identify and communicate to CFM leadership to opportunities to continuously improve training, methodologies, tools and skills Support and contribute to local CFM recruiting initiatives Execute account financial processes to ensure the quality and integrity of engagement financial records Provide pricing / new business support for new and extended business opportunities and/or review pricing calculations from engagement executives Perform or assist with the preparation of engagement, project, and program reporting as well as Accenture internal financial accounting processes Support and execute the account forecasting process, including ad hoc and internal stakeholder management requests Execute all global and local statutory, tax, Internal Controls, and US GAAP requirements as described by policy to ensure full compliance Perform Inventory and Receivables management, including monitoring of variances and follow-up on discrepancies Execute/assist with balance sheet accountability, including tracking of capital assets and technology rental equipment, hardware/software costs, and other items OTHERS: Project Shift Schedule: Night Shift Project Rest Day: Weekends Off Project/Team Location: Cebu Filinvest Cyberzone Tower 2 SKILL AND QUALIFICATIONS: • With at least 5 years’ experience in FP&A and forecasting • At least 3 years sup experience; will handle 10 or more • With stakeholder management experience • People manager • Open to any industry • CPA not required but an advantage #LI-PH About Accenture Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.Visit us at www.accenture.com Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

Manage overall delivery of a program or project to achieve business outcomes. Define project scope and monitor execution of deliverables. Communicate across multiple stakeholders to manage expectations, issues and outcomes. Summary: As a Program or Project Management Lead, a typical day involves overseeing the comprehensive delivery of programs or projects to ensure alignment with business objectives. This role requires defining the scope of projects, closely monitoring the progress of deliverables, and maintaining clear and consistent communication with various stakeholders. The position demands balancing priorities, addressing challenges as they arise, and ensuring that outcomes meet the expectations of all involved parties. Roles & Responsibilities: Expected to be an SME, collaborate and manage the team to perform. Responsible for team decisions. Engage with multiple teams and contribute on key decisions. Provide solutions to problems for their immediate team and across multiple teams. Facilitate effective communication channels within and across teams to promote transparency and alignment. Drive continuous improvement initiatives to enhance team productivity and project delivery quality. Support the development and mentoring of team members to foster professional growth and skill enhancement. Professional & Technical Skills: Required Skill: Expert proficiency in Agile Team Practices. Strong knowledge of Agile frameworks and methodologies to guide teams in iterative delivery. Experience in facilitating Agile ceremonies such as sprint planning, daily stand-ups, retrospectives, and reviews. Ability to apply Agile principles to manage project scope, timelines, and stakeholder expectations effectively. Skilled in using Agile project management tools to track progress and report on key performance indicators. Excellent problem-solving skills to address challenges and remove impediments within Agile teams. Additional Information: The candidate should have minimum 5 years of experience in Agile Team Practices. This position is based at our Manila office. Minimum 5 year(s) of experience is required About Accenture Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.Visit us at www.accenture.com Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

We are looking for an OpenText Exstream Developer to join our team and support the design, development, and maintenance of customer communication solutions. The ideal candidate will have hands-on experience with OpenText Exstream V16 or higher and OpenText Communication Builder, with a strong understanding of Customer Communication Management (CCM) solutions and enterprise system integrations. Key Responsibilities Design, develop, enhance, and maintain customer communication templates using OpenText Exstream V16+. Develop communication solutions using OpenText Communication Builder. Translate business and functional requirements into scalable and maintainable CCM solutions. Configure and customize templates, documents, and communication workflows based on business requirements. Support the integration of OpenText solutions with front-end applications and other enterprise systems. Troubleshoot application, template, and integration-related issues and provide appropriate solutions. Collaborate with business stakeholders, technical teams, and other developers throughout the development lifecycle. Follow development standards and ensure solutions meet functional and technical requirements. Required Skills & Qualifications Hands-on experience with OpenText Exstream V16 or higher. Experience with OpenText Communication Builder. Experience developing Customer Communication Management (CCM) solutions. Experience integrating OpenText Exstream or CCM platforms with front-end and enterprise systems. Ability to understand business requirements and translate them into technical solutions. Strong analytical, troubleshooting, and problem-solving skills. Good communication and collaboration skills, with the ability to work effectively with both technical and business teams. #LI-PH About Accenture Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.Visit us at www.accenture.com Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

Resolve incidents and problems across multiple business system components and ensure operational stability. Create and implement Requests for Change (RFC) and update knowledge base articles to support effective troubleshooting. Collaborate with vendors and help service management teams with issue analysis and resolution. Summary: As a Technology Support Engineer, a typical day involves addressing and resolving incidents and problems that affect various business system components to maintain smooth and stable operations. The role includes creating and implementing change requests and updating knowledge resources to facilitate efficient troubleshooting. Collaboration with vendors and service management teams is a key part of the daily activities to analyze issues and ensure timely resolution, contributing to the overall operational effectiveness of the organization. Roles & Responsibilities: Expected to be an SME, collaborate and manage the team to perform. Responsible for team decisions. Engage with multiple teams and contribute on key decisions. Provide solutions to problems for their immediate team and across multiple teams. Coordinate with stakeholders to ensure alignment of technical solutions with business needs. Monitor system performance and proactively identify areas for improvement. Facilitate knowledge sharing and continuous learning within the team to enhance overall capabilities. Professional & Technical Skills: Required Skill: Expert proficiency in Technology Architecture. Strong understanding of system integration and infrastructure design principles. Experience in developing and maintaining technical documentation and knowledge bases. Proficient in incident and problem management processes within complex IT environments. Ability to collaborate effectively with vendors and cross-functional teams to resolve technical issues. Skilled in analyzing system performance metrics to support operational stability. Additional Information: The candidate should have minimum 5 years of experience in Technology Architecture. This position is based at our Manila office. Minimum 5 year(s) of experience is required About Accenture Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.Visit us at www.accenture.com Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

We’re looking for a Recruitment Operations Coordinator to join our Human Resources/People Comms team at MGS. In this role, you are expected to Provide administrative support to Talent Acquisition Team while developing an understanding of Manulife's products and businesses. Responsible for the centralized collection of approved hiring requisitions and posting of positions in Workday. Position Responsibilities: Provide administrative support to Talent Acquisition Team while developing an understanding of Manulife's products and businesses Responsible for the centralized collection of approved hiring requisitions and posting of positions in Workday Participate in the coordination of New Hire Orientation; reporting and tracking as required Provide support with pre-employment screening checks by actively tracking the process of the checks, billing costs, etc. Be a subject matter expert in Workday as it relates to template management (i.e. offer management) Manage Recruitment Coordination Activities such as Interview Arrangement, Raise/Adjudicate Background Check, Facilitate On boarding and Orientation Assist with recruitment operations related special projects as assigned Format job descriptions for internal/external and niche site postings Coordinate and schedule Interviews between Applicants and Hiring Managers Handle logistics for interview room reservations Facilitate assessment testing to applicants Initiate and complete pre-employment screening process, tracking, follow-up, and costs Initiate and manage background checks by coordinating with applicant and background check vendor Create and distribute employment offer letters and offer packages Manage On boarding & Orientation process tracking & coordination (where & when applicable) Align with other functional HR departments to ensure an effective flow of information and a consistent approach. Required Qualifications: 1-2 years HR experience preferably in training/administration/recruitment Working knowledge of HR Systems such as Workday Proficient in Microsoft Office Applications Excellent oral and written communication skills in English Excellent customer service skills Graduate of a bachelor’s degree Willing to work on a day shift schedule Preferred Qualifications: Strong time management and organizational skills, with the ability to handle multiple priorities and work independently. High attention to detail, ensuring accuracy and quality in all tasks. Demonstrates urgency, flexibility, and accountability in meeting deadlines and delivering results. Knowledge of relevant policies, procedures, and best practices is an advantage. Collaborative and service-oriented team player who follows established processes while identifying opportunities for improvement. When you join our team: We’ll empower you to learn and grow the career you want. We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words. As part of our global team, we’ll support you in shaping the future you want to see. About Manulife and John Hancock Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html. Manulife is an Equal Opportunity Employer At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected]. Working Arrangement Hybrid